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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Pact Recruit - Brighton, South East/Southern, BN11HH(2 days ago)
                      PACT ae delighted to be supporting a fantastic organisation who are looking for a Business Analyst to join their team. The successful candidate will be an experienced Business Analyst who has worked on multiple projects to implement change throughout an organisation. They will be a proactive individual who has excellent communications skills and the ability to 'hit the ground running'. This indivi...
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                      Job Title: Business Analyst - Contact Centre Location: Birmingham, Midlands Ref Number: 888182 Company Description PACT are delighted to be supporting a great brand who are looking to expand their operation over the next 5 years. The result of their continued growth is that they are now looking for a Contact Centre Business Analyst. If you feel you have the right experience, please apply with your...
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                      PACT ae delighted to be supporting a fantastic organisation who are looking for a Business Analyst to join their team. The successful candidate will be an experienced Business Analyst who has worked on multiple projects to implement change throughout an organisation. They will be a proactive individual who has excellent communications skills and the ability to 'hit the ground running'. This indivi...
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                      My Client, a company which provides software and services for Banking are looking for a Business Analyst. The role will involve gaining an expert understanding of the business and practises of Equity and Derivatives trading, as well as Clients products supporting these practices and then using this knowledge to help customers achieve the optimal set up, and get the most out of their product suite....
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                      18 Month Fixed Term Contract Who we are looking for? My client is looking for a new Digital Business Analyst to join their team. They are open minded with regards to your level experience and background but a passion for digital is a must! Agile experience is a bonus but not a deal breaker. This is an extremely diverse role so ideally you will have experience with: Managing changing business and t...
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                      PACT is delighted to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join a newly appointed team. The successful individual will work closely with the contact centre operation and be responsible for identifying areas of improvement across the business. The ideal candidate will be responsible for re-engeering processes to improve customer experience and sup...
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                      Senior Customer Insight Analyst - Education Manchester, UK Up to £35,000 + competitive benefits Are you looking for a role that allows you to analyse customer and product insight to develop a business strategy? If you're competent in SAS and self-motivated with the strive to achieve, then this is the role for you. The Role: Senior Customer Insight Analyst Drive an increase in customer retention an...
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                      Real Time Analyst - Nights (Ref: 888088) Hertfordshire 4 nights on 4 nights off. PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for someone who can check and monitor all our SLA's. They h...
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                      This company is committed to delivering efficient automotive solutions to the UK workplace. The company provides Car Ownership solutions to companies, with the primary market being solutions tailored direct to the automotive industry. They have worked with clients including; Audi, BMW, Ford, Lexus, Mercedes-Benz and Volkswagen. Additionally they have provided services for companies such as John Le...
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                      Job title: Customer Analyst Location: Hams Hall Salary: £21-23,000 Hours: Monday - Friday 2pm - 10pm Monday - Thursday & 12-6pm Friday We are recruiting for an excellent calibre Customer Analyst to join our Client within the Transport industry. Due to the location, you must be a car driver. Duties on a day to day basis will include the following: * Fulfil Customer requirements on a daily basis * L...
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                      PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Operations Support Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. Responsibilities include but are not limited to: * Work closely with the Technology, Logistics, Marketing, Buying and Merchandising and Delivery Solution...
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                      PACT are delighted to be supporting this industry leading company in their search for an experienced Technical Data Analyst to join their operation on an initial 8-month contract. Role description The role will develop complex concepts relating to multiple systems, data and processes across Financial, Industry and Operational segments that identify Revenue Risk, translate impact and propose improv...
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                      Real Time Analyst Sheffield Temporary £9.62p/h My client, an established contact centre in Sheffield is looking for 3 Real Time Analysts to join their growing organisation. Working on a temporary basis the Real Time Analyst will have previous demonstrable experience in a similar role, either as a planner, co-ordinator or Manager. The Real Time Analyst is responsible for real-time and/or intraday m...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      Scheduling / Real Time Analyst (Ref: 888301) Milton Keynes Up to £22k plus pension and private healthcare. Role Overview PACT is delighted to be supporting a unique and growing business to help source a Scheduling / Real Time Analyst. This role will report directly into the Workforce Planning Manager. Job Description Reactively allocate work including quick and effective issuing of all emergency/h...
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                      PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for someone who can check and monitor all our SLA's. They have a work hard play hard approach in the office, and are looking for someone who...
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                      A bit about us We may have started small, but we’ve always had very big ideas. We launched in 2001 and we just haven’t stopped; a years’ worth of achievements always seems more like three at AO. Our customers are now our biggest advocates, and we’ve made millions of them happy. We’ve even launched in new territories throughout Europe. Sometimes we have to pinch ourselves. But, we’re determined to ...
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                      ANALYST – SALES OPERATIONS Location: Central London Salary: £50,000 plus Excellent Bonus & Benefits Package My client is a UK leading online business. They are passionate about delivering the best possible experience for their customers. THE ROLE As they are expanding their sales function, my client is looking for a Sales Operations Analyst to join their London Team. The ideal candidate will be hi...
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                      Effective date: 03/04/017 Title: First Line Technical Support Analyst Department: Technical Support Summary of functions: The First Line Technical Support Analyst will work as part of our in house First Line remote support service desk team to answer telephone calls and emails from our end user customers. To provide remote technical support relating to customer EPOS software and hardware. We are a...
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                      Performance Analyst – Customer (12 month FTC) Contract Type: Operational Transfer/Fixed Term Contractor (FTC) About the Role This is an exciting role which reflects Severn Trent’s desire to deliver continually excellent customer service. You will be responsible for increasing our customer experience insight capability in Wholesale, to help our teams delight our customers. You will be providing gre...
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                      Duties will include but not be limited to: *Reviewing and screening online orders *Identifying suspicious trends or activities internally and externally *Resolving issues with customers over telephone or e-mail, including complaints *Compiling reports on levels of fraud in business to management *To support and uphold relevant business policies and procedures *To provide service excellence *To pro...
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                      Software Support Analyst - Cardiff Software Support Analyst required by highly successful, market leading software solution provider. This dynamic software solution provider are seeking a driven and ambitious individual who is keen to build a career in IT. In this varied and interesting Software Support Analyst role you will join a growing support team and will be responsible for providing support...
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                      New position for an experienced MI Analyst, Management Information Analyst, Reporting Analyst with first class report production, analysis, automation, and data extraction skills. This is an ideal opportunity for a capable Management Information professional to join a growing specialist team within an impressive and dynamic organisation Interested applicants must clearly demonstrate experience of ...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Scheduling Analyst to join their Planning teams based in Nottingham. The result of this continued growth is that they need YOU! So, read on if you are a Scheduling Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we are also l...
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                      “I want to use what I know to make a difference.” Being a Direct Sales Analyst at E.ON is all about keeping our corporate customers happy and providing the best service in the business. That means a lot more than just processing invoices and payments – you’ll have the autonomy to manage your own workload and use your expertise to help customers manage their finances better. And we won’t just encou...
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