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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Business Improvement Analyst - IT Watford £27,950 - £34,000 & Excellent Benefits Our client has a fantastic opportunity for an experienced Business Improvement Analyst to join the IT and innovation department. Working as part of the overall business improvement programme you will build strong relationships with internal and external stakeholders and map out As-Is and To-Be processes. Key responsib...
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                      Reference: DJPF1121 Job Title: Business Analyst – Business Change Location: Berkshire Salary: Up to £50,000 + Bonus and Benefits Job type: Permanent My client is looking for a Business Analyst to support Business Change. This is an exciting opportunity with a growing financial institution. This role is great for someone who enjoys providing key analytics to support business change. Responsibilitie...
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                      Job Ref: DJPF1118 Job Title: Business Analyst Location: Midlands Salary: £30k An opportunity has arisen for a Business Analyst to join a well established organisation. The objective of the Business Analyst is to influence change and be part of process improvements. This role will work closely with Clients and the business, providing key analytical support that will allow business needs and require...
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                      PACT is delighted to be working with a UK wide supplier who is renowned for their competitive prices. We are looking for an experienced MI Analyst for a very busy Resource Planning department located in Milton Keynes. The result of their continued growth is that they need YOU! So read on if you are an MI Analyst or Resource Planning professional with experience! If you are not, then check out our ...
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                      Resource & Forecasting Analyst - Contact Centre Joining the Resource & Performance Planning Team as a Workforce & Forecasting Analyst you will ensure appropriate resourcing levels across customer contact teams to meet customer demand by forecasting and scheduling of resource and guiding operational managers to effectively deploy the schedule, which will help to ensure the business achieves its vis...
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                      Title: Supply Chain Analyst – Co-op Implant Location: Manchester – Office Based Salary: £25,000 - £30,000 plus package Our £Multi-billion FMCG client is offering a fantastic opportunity for someone seeking a future career in Supply Chain and Demand Planning. Home to some the UK’s most iconic food brands, this company has some exciting plans ahead and is currently investing heavily across all areas...
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                      Title: Supply Chain Analyst – Co-op Implant. Location: Bradford – Office Based (Accessible from Leeds). Salary: £25,000 - £30,000 plus package. Our £Multi-billion FMCG client is offering a fantastic opportunity for someone seeking a future career in Supply Chain and Demand Planning. Home to some the UK’s most iconic food brands, this company has some exciting plans ahead and is currently investing...
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                      PACT is delighted to be working with an instantly recognisable global brand for a unique opportunity not to be missed! We are looking for an experienced Resource Planning & Scheduling Analyst for a very busy Resource Planning department located in Birmingham. The result of their continued growth is that they need YOU! So read on if you are a Resource Planning professional with experience! If you a...
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                      PACT is delighted to be working with an instantly recognisable global brand for a unique opportunity not to be missed! We are looking for an experienced Resource Planning & Scheduling Analyst for a very busy Resource Planning department located in Belfast, Ireland. The result of their continued growth is that they need YOU! So read on if you are a Resource Planning professional with experience! If...
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                      Service Desk Analyst Job Description Summary The purpose of the Service Desk Analyst role is to join our client centric, technical Support team and to deliver outstanding client service. This is a vital role within the Support department, as being the single point of contact, the Service Desk Analysts will deal with overflow from the Client Service Representative. As we are client centric, we requ...
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                      Ref: DJAD1016 Role: BI Analyst Location: Cardiff Salary: £24,000 + 5% bonus and benefits I am currently looking for a BI Analyst for a client based in Cardiff, they represent many large corporate clients and this role would involve reporting on behalf of these clients. Duties of the role include: • To produce and provide standardised and accurate Management Information. • To identify trends and hi...
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                      IT Help Desk Adviser Required - For First Line Support In Nottingham Security Cleared - First Line Support Security Cleared First Line Analyst In Nottingham - IT support Our client have a great opportunity working on a prestige client site in Nottingham for an experienced IT service desk analyst. As a First Line Analyst you will provide expert IT support to one of the leading banks in the country ...
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                      Company Description PACT are delighted to be working with an instantly recognisable global brand for a unique opportunity not to be missed! We are looking for an experienced Resource Planning Analyst for a very busy Contact Centre located in central Manchester. The result of their continued growth is that they need YOU! So read on if you are a Resource Planning Analyst with experience! If you are ...
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                      MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability. Currently we are looking to fill the position of: Business Intelligence aNALYST Based in Midlands: Coventry, CV3 4LF Ma...
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                      Longreach Recruitment Limited - Brighton, South East/Southern(1 day ago)
                      New role available for an experienced Real Time Analyst or Intraday Analyst within a growing Resource Planning team servicing a multi-channel, multi-site contact centre operation. This is an ideal opportunity to help enhance and further develop Real Time and Service Delivery solutions within a fast paced organisation; this position provides a rare chance to really own and shape the methodologies a...
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                      Superb opportunity available in Cardiff who an experience MI / BI Analyst with strong report creation and automation skills. Our client is a leading organisation within their industry sector with a multi-site operation and keen investment in technology. Due to an internal promotion we are now assisting them to locate and appoint a professional, detailed orientated and technically capable MI / BI /...
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                      CMS / Web Application Analyst Technical CMS /Web Application Analyst required to own the day to day operations of digital platforms & applications. Working closely with the Digital Strategy and Client Services teams to design, implement and update the bespoke CMS application to build websites and deliver project requirements, the Technical Analyst will be accountable for the on-time delivery and q...
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                      First Line Analyst/IT Call Operator job in Nottingham £9.00 per hour We currently have a fantastic opportunity in Nottingham for a First Line Analyst to work for a large IT service provider on a temporary basis. This will be on a contract basis working Monday - Friday 37.5 hours - weekly - 7am-7pm - Monday to Sunday shifts. This will be for a financial banking service desk and will require clearan...
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                      PACT are delighted to be assisting one of the UK’s leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. The Role: Responsibilities include but are not limited to: Reporting Make real time decisions and changes that are in line with the business objectives and prio...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Senior Resource Planning Analyst to join their Planning teams based in Blackburn. The result of this continued growth is that they need YOU! So, read on if you are a Senior Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecrui...
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                      PACT is delighted to be working with a business renowned for their ability to give expert advice to their customers having done so successfully well over 100 years now. We have a highly desirable opportunity not to be missed! We are looking for an experienced Resource Planning Analyst for a friendly Contact Centre located in Nottingham. The result of their continued growth is that they need YOU! S...
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                      REAL TIME ANALYST / RESOURCE PLANNER / HALIFAX Our client, based in Halifax, is currently looking for Service Delivery Analyst to join their team on a 12 month fixed term contract, to start as soon as possible. Roles and Responsibilities: Maintain the smooth running of a large operation Planning real-time management and scheduling Front and back office real-time management Managing the expectation...
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                      Job Ref: DJJM1114 Job Title: MI Analyst Job Location: South East Salary – Up to £40,000 + bens Reporting to the Business Manager, this role is within a highly successful organisation operating within an evolving and competitive market sector. The post-holder will play a pivotal role in providing high quality reports and analysis to assist timely decisions within the business. • Drive and improve b...
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                      Job Title: Customer Insight Analyst Location: Gainsborough Salary: (Band 9) £30,153 to £31,601 per annum Job Type: Internship or Temporary (up to 6 months) Hours: Full time, 37 hours per week Closing Date: Thursday 31st August 2017 Job Role: As part of their Council's Customer First Programme, the Council is embarking on an exciting overhaul of their customer service delivery; to put the customer ...
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                      Excellent opportunity for a Forecasting Analyst to work for a progressive and rapidly growing organisation. Reporting directly to the Snr Resource Planning Manager you will be responsible for the end to end planning cycle across a multi-channel contact centre operation including short, medium and long-term forecasting alongside high level stakeholder management engagement. Here's a snapshot of wha...
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