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                      Business Analyst jobs in the Customer Support & Client Care category

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                      PACT are delighted to be supporting an exceptional brand who are looking for a BI Data Analyst to join their highly successful team. The ideal candidate will be responsible for the development and maintenance of a central data dictionary ensuring its completeness and integrity, applying adequate controls and maintaining associated documentation. They will be involved in a large data warehouse proj...
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                      Dialler Analyst £18,000 - £23,000 + Benefits Halifax I am currently looking to recruit an experienced Dialler Analyst to work for a leading company based in Halifax. The role will report into the Dialler Manager and involve managing all outbound dialler campaigns for the call centre, other business area's and multiple sites. You will be looking at service excellence, compliance with all FCA regula...
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                      PACT is delighted to be supporting this leading well established business based in Scotland that require a highly experienced Forecasting & Planning Analyst. This role requires a high level of contact and interaction directly with various stakeholders including delivery of forecasts, models and future requirements. Key Accountabilities & Responsibilities Support Resource Planning Managers and own ...
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                      Crystal Legal Services Ltd - Crewe, CW1 6XB(10 hours ago)
                      39 hours per week (Full-Time) Salary:£16,000.00 – £18,000.00 (dependent upon experience) with 20 days plus Birthday annual leave (plus public holidays) Through our continued success and growth, Crystal Legal are currently seeking an experienced Call Quality Control Analyst & Coach to join our expanding QC team. The QC team are responsible for ensuring that the newly implemented quality monitoring ...
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                      PACT is delighted to be supporting this widely known blue-chip business that is looking for an Forecasting Analyst to join its large scale multisite contact centre operation in the Midlands. Working as part of a dynamic Workforce Planning team to support both Voice & Non voice Operations Contact Centre's with accurate long term & short term forecasting, planning & performance reporting, ensuring t...
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                      Publishing Services, LLC is an affiliated company to a large number of individual publishers around the world, including locations in (but not limited to) Baltimore, London, Paris, Lausanne, Buenos Aires, Melbourne, Madrid and Mumbai. These publishers are focused on developing products that help individuals throughout the world manage their own financial and health destinies. We have a superior op...
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                      PACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics...
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                      PACT are currently supporting a fantastic brand in the heart of Glasgow who are looking for an MI Analyst to join their highly successful team. The successful candidate will have proven experience in producing MI reports and analysing key patterns and trends to ensure that the reporting procedures are in line with regulatory requirements as well as driving operational improvements across the busin...
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                      Contact Centre Partners - Hampshire, South East/Southern, GU342PP(1 day ago)
                      PACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics...
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                      Juice Resource Solutions - Bedford(1 day ago)
                      * To work within the Service Desk environment logging internal and external customers` incidents and requests, resolving where possible, otherwise escalating faults to 2nd Level Support Groups in accordance with defined procedures. * Utilise the capabilities of the internal Service Desk systems, defining incidents or requests with enough detail in order to provide other teams with the information ...
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                      PACT are delighted to be supporting a fantastic brand who are looking for an MI Analyst to join their highly successful team. This is a great opportunity to work with a growing organisation to further utilise and develop your MI skills. My client is looking for a proactive and passionate individual who has a background in MI analysis. The successful candidate will be responsible for producing MI r...
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                      PACT are delighted to be supporting a great brand who are looking for a Statistical Data Analyst to join their highly successfully team. The ideal candidate will have a strong analytical background coupled with excellent communication skills. They will be responsible for analysing large complex data sets using statistical modelling techniques to understand emerging trends and identify opportunitie...
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                      Contact Centre Partners - Hampshire, South East/Southern, GU342PP(1 day ago)
                      ACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics ...
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                      Contact Centre Partners - Portsmouth, South East/Southern, PO110DG(1 day ago)
                      PACT are delighted to be supporting great brand who are looking for a proactive analyst to join their highly successful team. The successful candidate will play a pivotal role within their MI function by helping to centralise all of their MI. The ideal candidate will be responsible for analysing large data sets and making insightful recommendations to influence key decision makers. They will be pr...
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                      PACT are pleased to be supporting a fantastic brand who are looking for a proactive Senior MI Reporting Analyst who is looking to further develop their skills and progress their career. The ideal candidate will be responsible for identify meaningful analysis from large data sets, and effectively tell a story through numbers. This candidate will engage with senior stakeholders across the business a...
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                      IT Support Analyst Innovators with Insight Cobham's values of Trust, Talent and Technology have driven us from our launch in 1934 by Sir Alan Cobham, an aviation innovator, to becoming a global leader in state-of-the-art aerospace and defence systems. And it is the insights of our innovators today that will secure our collective future. Innovators like you. As a part of Cobham Mission Equipment we...
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                      PACT are delighted to be assisting this instantly recognisable business in the search for a highly experienced Capacity Planning Analyst to join their well-established centralised Planning function based in Yorkshire. Reporting to the Forecasting & Planning Manager, you will assist in determining resource and space requirements for contact centres, ensuring that shift patterns are aligned with dem...
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                      PACT are delighted to be supporting a great brand who are looking for a Statistical Data Analyst to join their highly successfully team. The ideal candidate will have a strong analytical background coupled with excellent communication skills. They will be responsible for analysing large complex data sets using statistical modelling techniques to understand emerging trends and identify opportunitie...
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                      Trading Desk Analyst Quant Capital is urgently looking for a Trading Desk Operations Analystto join our high profile client. Our client is a well known global Prop Trading firm. They like technology especially the opensource variety as well as scalability and robust performance (much like their track record)they currently run around £7 billion in liquid capital. This is an environment of science a...
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                      Contact Centre Partners - West Sussex, South East/Southern, RH158UQ(3 days ago)
                      PACT are delighted to be supporting a fantastic brand who are looking an MI Data Analyst to join their highly successful team. This is a great opportunity to take ownership of my clients MI and be responsible for creating the 'single version of the truth' across the operation to enhance business solutions. The successful candidate will use information from multiple data sources (CMS, SWAN, eGain, ...
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                      Contact Centre Partners - West Sussex, South East/Southern, RH158UQ(3 days ago)
                      PACT are delighted to be supporting a fantastic brand who are looking a Senior MI Data Analyst to join their highly successful team. This is a great opportunity to take ownership of my clients MI and be responsible for creating the 'single version of the truth' across the operation to enhance business solutions. The successful candidate will use information from multiple data sources (CMS, SWAN, e...
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                      Service Desk Analyst Are you a Service Desk Analyst / Help Desk Analyst / Technical Support Analyst? We are searching for Service Desk Analysts to join our growing customer engineering support team. The Service Desk Analyst will be located at the heart of our operation and will play a vital role in ensuring we exceed customer expectations. The Service Desk Analyst team are working to continue to d...
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                      Longreach Recruitment Limited - Manchester, M4 7AU(3 days ago)
                      Experienced and effective Capacity Planning Analyst is required for leading organisation with an exceptional brand reputation. Our client is seeking to appoint a seasoned contact centre Planner with specific skills and ability within Capacity Planning ; possessing advanced analytical and statistical modelling techniques. In addition to having great numerical and analytical abilities ; you'll be a ...
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                      October Recruitment - London, WC1A2RP(3 days ago)
                      One of the world's leading technology and media companies is looking for a creative and motivated Yield Optimisation Analyst to forecast available inventory, monitor partner performance and optimise ad opportunities. You will be working across all channels including display, data, video, and mobile on both a direct and programmatic basis in order to maximise ad revenue. Key responsibilities includ...
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                      French Selection UK - Ashford, South East/Southern(3 days ago)
                      FRENCH SELECTION UK French Speaking Export Sales Planner/Analyst Account Management, Sales Coordination, Sales Administration, Customer Service, Customer Care, Quotation, Logistics, French, Supply Chain, Order Processing, Export sales administration, Salary: £20,000 to £25,000 pa Location: Ashford - Kent At commutable distance by car from Folkestone, Canterbury, Dover Ref: 723SA VIEW JOB DESCRIPTI...
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