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                      Business Analyst jobs in the Customer Support & Client Care category

                      << previous | Displaying 1-25 of 43 results | next >>
                      Who we are looking for? My client is looking for a new Digital Business Analyst to join their team. They are open minded with regards to your level experience and background but a passion for digital is a must! Agile experience is a bonus but not a deal breaker. This is an extremely diverse role so ideally you will have experience with: Managing changing business and technical requirements Working...
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                      Has anyone ever told you that you are outstanding at what you do? We are looking for a fearless and talented individual like you who can join our mission to be the best that the industry has to offer. We want you to bring your unique set of skills and experience to a special place where you can reach your true potential. Is this you? We are a close team that support each other like a family. You w...
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                      Lloyd Recruitment Services Ltd - Croydon, CR0 4XH(18 hours ago)
                      My client is looking for an Resourcing & Solutions Analyst, to work initially in a three month contract role. An exciting opportunity to work for a leading organisation, supporting the Customer Services Manager, ensuring the contact centre develop best practice in this new function, to ensure the best possible MI and insight to deliver great service to our customers. Main Duties To support the Con...
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                      Redcentric Solutions Ltd - Harrogate(18 hours ago)
                      BACKGROUND TO THE ROLE The Technical Support Analyst will participate in the daily running; implementation and support of the products provided by Redcentric and will have subsequent responsibility for the service delivery to Redcentric Customers – working in our Service Management Centre in Harrogate, the analyst will work in a very fast paced and dynamic support department. We provide a vast ran...
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                      Contact Centre Resource Planner/Real Time Analyst Permanent Full Time Salary: £20,000 - £21,000 + Bonus Doncaster Working between the hours of 11.30am - 11.00pm working 4 shifts on and 4 shifts off on a rotating pattern Do you thrive in a Customer Contact Centre environment? Are you target driven and motivated to achieve monthly targets and kpi's? Do you have a proven track record of being a succe...
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                      Helpdesk Adviser / First Line Support - £8.50 - £9.65 per hour Now Recruiting: IT Helpdesk Assistant: Linford Wood - Milton Keynes ASAP Start My client is now recruiting for an IT Help Desk Support agent to join their team in Milton Keynes. As a leading provider of IT resource solutions, the role will offer a variety of challenges and could provide a fantastic springboard into the world of IT supp...
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                      This company works with the World's top automotive OEMs and suppliers to deliver product data management solutions and change management consultancy. Their current clients include TATA, Ford, JLR, McLaren, BMW and Aston Martin, as well as a number of less well-known suppliers. They currently have 128 team members, 2 offices and work across 6 locations in the UK and Germany. They are looking for mo...
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                      Graduate / Trainee Analyst There is an excellent opening for a talented Graduate with a talent for customer service to work in a leading Blue Chip company! This is an excellent opportunity for you to gain great experience! The successful candidate can earn an excellent salary (based on experience) and get the opportunity to work in a well established, industry-leading company! Apply today! As Grad...
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                      PACT are delighted to be supporting this instantly recognisable brand to source a Resource Planning Analyst to join their team based in Bedfordshire. Reporting directly into the Resource Planning Manager, you will be part of a team that supports and guides key stakeholders. Role Purpose The purpose of the role is to support the delivery of exceptional customer service, through the provision of opt...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon or Reading. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required t...
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                      PACT are pleased to be supporting this well-established organisation that are looking for an experienced Real Time Analyst to join its busy contact centre operation. The Real Time Analyst will be responsible for making sure exceptional customer service is delivered to external customers through the excellent planning of the customer service agents. Key Responsibilities Managing operational staff t...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon or Reading. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required t...
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                      PACT are pleased to be supporting this well-established organisation that are looking for an experienced Real Time Analyst to join its busy contact centre operation. The Real Time Analyst will be responsible for making sure exceptional customer service is delivered to external customers through the excellent planning of the customer service agents. Key Responsibilities Managing operational staff t...
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                      PACT are delighted to be supporting this world leading organisation to locate and attract a highly skilled Resource Planning Analyst to join their successful Planning teams based in Manchester. We are looking for an experienced and capable Resource Planning Analyst who will form part of a team responsible for the optimisation of the customer contact strategy. Must have excellent understanding of i...
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                      We are recruiting for our prestigious client in Howden, for a Customer Support Analyst. This is a very varied role, taking incoming calls from a wide source, with an wide scope of queries. Predominantly there will be some IT Help-desk queries, to which the success full candidate will be given full training on how to resolve. Working on the first line of entry to this company, you will be exposed t...
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                      4 days on 4 days off This is a Workforce Analyst position responsible for creating schedules to support the forecasted volumes and for monitoring intra-day work volume (calls and work time). To ensures that customer goals met, by analysing work volume variances to forecast and adjust the staffing levels. Reporting to the Workforce Manager - Europe (UK). This role will interface with Client / Team ...
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                      Trading Software Support Analyst - London - £45k Leading global commodity trading & risk management (CTRM) software house seeks a bright and dynamic Trading & Risk Management Support Analyst to join their West End Central London Global HQ. The successful Support Analyst will join a global support team in supporting my client's global customers who use their bespoke Energy Trading & Risk Management...
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                      Company Description PACT are delighted to supporting one of the UK's trusted utility companies at the start of their journey to completely redesign, transform and implement strategies which will reshape their entire network, from the ground up. There's no denying that our client is responsible for a highly precious resource.It's thier job to deliver it. They know that the service they provide is c...
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                      Parity Professionals - Basingstoke, South East/Southern, RG291BY(4 days ago)
                      IT Service Desk Analyst Contract. Basingstoke. 6 Months. £200-£250 Per day IT Service Desk Analyst required to provide a single point of contact for customers. Manage and resolve IT and Telephony related incidents, problems and tasks. Ensure the affected customer's issues are resolved in a professional and timely manner. Role accountabilites Ensure consistency of approach across the domain, workin...
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                      Company Confidential- Bishop's Stortford, Home Counties, CM23 2DW (4 days ago)
                      An excellent opportunity to work in a fast moving rapidly growing company in the mobile communication industry. We are offering a great opportunity to develop your career within a customer serviced focused team where you will work as Debt Recovery Analyst and develop your customer service, finance, and technology skills. The Company A UK based company that provides services for mobile operators wo...
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                      Newly role position for an experienced MI Analyst, Management Information Analyst, Reporting Analyst with first class report production, analysis, automation, and data extraction skills. This is an ideal opportunity for a capable Management Information professional to join a growing specialist team within an impressive and dynamic organisation Interested applicants must clearly demonstrate experie...
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