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                      Business Analyst jobs in the Customer Support & Client Care category

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                      PACT ae delighted to be supporting a fantastic organisation who are looking for a Business Analyst to join their team. The successful candidate will be an experienced Business Analyst who has worked on multiple projects to implement change throughout an organisation. They will be a proactive individual who has excellent communications skills and the ability to 'hit the ground running'. This indivi...
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                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      Graduate Business Analyst NCP Manchester Permanent Salary £20k - £25k depending on experience The role This is an exciting and challenging opportunity to develop valuable Business Analysis skills while contributing to the ongoing success of a market leading car parking organisation. Working in the property section, you will be building financial models for new parking sites and working with lease ...
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                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      PACT ae delighted to be supporting a fantastic organisation who are looking for a Contact Centre Business Analyst to join their team. The successful candidate will be an experienced Business Analyst who has worked on multiple projects to implement change throughout an organisation. They will be a proactive individual who has excellent communications skills and the ability to 'hit the ground runnin...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon or Reading. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required t...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon or Reading. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required t...
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                      This is an excellent opportunity for a multi-lingual candidate (English AND German OR French) with Service Desk, Helpdesk or Customer Service experience to join an international technology company and embark on a challenging and rewarding career. The Service Desk offers a prompt and professional ticket handling service to customers and support the Security and Technical Services teams working on p...
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                      1st Line Help Desk / Service Desk Analyst Our client is looking for a Line Help Desk/Service Desk Analyststo join their successful company. Being first port of call for any enquiry's, the chosen candidate will be at the heart of a busy, rapid paced team. As a Help Desk Advisor it would be an advantage if you have Service Desk experience however full training will be provided. Do you have fantastic...
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                      GSA Techsource - Kent, South East/Southern(13 hours ago)
                      Technical Analyst (BI ) - NHS Duration: Until End March 2017 with possible extension (Start Date: ASAP) Technical BI Analyst required on a contract basis for my NHS client initially until the end of March 2017 with a possible extension afterwards. Key Requirements Design and write complex business and analytics reports using SQL, Microsoft Access, Microsoft Excel, Microsoft VB, Crystal Reports, Di...
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                      Highly respected Consultancy firm are looking for Graduate Temp Junior Analyst . Your new company This organisation is based in London and are highly respected consultancy practice. An extremely social and easy going environment leading to an extremely sought after working environment. Your new role Your main duty in this role will be to research and identify appropriate companies and contacts as ...
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                      “I want to use what I know to make a difference.” Being a Direct Sales Analyst at E.ON is all about keeping our corporate customers happy and providing the best service in the business. That means a lot more than just processing invoices and payments – you’ll have the autonomy to manage your own workload and use your expertise to help customers manage their finances better. And we won’t just encou...
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                      Hays Specialist Recruitment - Southampton, South East/Southern, SO143JA(3 days ago)
                      Help Desk Analyst role - temp to perm - Full time - Southampton - competitive hourly rate Your new company A nationwide utilities company based in Southampton with on site parking. Your new role As a help-desk analyst you will be handling telephone queries from customers and suppliers. As a help desk analyst, your job would be to listen to customers describe their technical problems and ask them f...
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                      It’s an exciting time to be in the UK water industry. Until recently, most business customers have been unable to choose their water supplier, but this is changing. Our client works closely with their business and public sector customers to provide a range of water services. As the market becomes increasingly competitive, they are driving service improvements to meet their customers’ changing expe...
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                      New role available for an experienced Real Time Analyst or Intraday Analyst within a growing Resource Planning team. This is an ideal opportunity to help enhance and further develop Real Time and Service Delivery solutions within a fast paced reputable organisation. Interested applicants must clearly demonstrate experience of operating in a similar Real Time / Intraday capacity and possess the abi...
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                      Company Description PACT are delighted to be supporting the UK's largest learning provider, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Their research underpins the teaching as they deliver to some 200,000 students across the UK. The result of their continued growth is that th...
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                      This is a Workforce Analyst position responsible for creating schedules to support the forecasted volumes and for monitoring intra-day work volume (calls and work time). To ensures that customer goals met, by analysing work volume variances to forecast and adjust the staffing levels. Reporting to the Workforce Manager - Europe (UK). This role will interface with Client / Team Managers and Operatio...
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                      A well-established software house based in Sheffield is looking for an enthusiastic, professional and motivated individual to join their support team. Salary £18,000 - £22,000 depending on skills and experience. You will have a keen eye for detail and problem solving will be second nature to you as will be your desire to provide great customer service to our clients. As you will be providing telep...
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                      Redcentric Solutions Ltd - Harrogate(4 days ago)
                      Job Title: Junior Tech Support Analyst Location: Harrogate About Redcentric Redcentric is a leading UK IT managed services provider that delivers innovative technology to improve business productivity and efficiency. Redcentric has annualised revenues in excess of £100million, more than 500 highly skilled employees serving over 2000 customers across the UK. Redcentric has a comprehensive product p...
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                      Company Description PACT are delighted to be once again supporting this UK leading provider of integrated professional support service solutions with over 68,000 staff across the UK, Europe, South Africa and India. The client is renowned for providing first-class customer services for other organisations and companies by phone, email, web and more. Their contact centres are home to thousands of cu...
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                      This company is committed to delivering efficient automotive solutions to the UK workplace. The company provides Car Ownership solutions to companies, with the primary market being solutions tailored direct to the automotive industry. They have worked with clients including; Audi, BMW, Ford, Lexus, Mercedes-Benz and Volkswagen. Additionally they have provided services for companies such as John Le...
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                      Role: I.T Service Desk Analyst – Bristol Package: £18-22k, Pension & Private healthcare My client require an I.T Help Desk analyst to monitor incoming customer incidents and issues in relation to the functionality of software applications, ensuring that they are dealt with appropriately based on their priority. Responsibilities: Providing telephone helpline support to customers answering queries o...
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                      Purpose Here at KCOM everyone plays their part in our success. We focus on listening to and learning from our people so that they can do the same for our customers. No matter where you sit in our team, you'll be supported to pursue your own personal development and achieve our business goals. So, what better time to join us as we strive to be the best in the communications industry? Purpose of rol...
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                      Real Time Analyst - Warrington - £DOE My client a progressive a growing company are looking for a Real Time Analyst to join their team, based in Warrington. This is an excellent opportunity for people with experience who are looking for a long term opportunity. The main focus of this role will be to support the delivery of a FTE, at a weekly, daily and interval level providing key analysis and rec...
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                      IT Infrastructure Support / Service Desk Analyst - Manchester Microsoft Windows / VMware / Microsoft server platforms / 1st line / ITIL / Infrastructure support / Service Desk / SLAs / KPIs An IT Infrastructure Technician is required by our client - a dynamic, agile and profitable IT services company. Role Purpose The role of the IT Infrastructure Technician is to work as part of the IT Service De...
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