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                      Business Analyst jobs in the Customer Support & Client Care category

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                      PACT are delighted to be supporting an exceptional brand who are looking for a BI Data Analyst to join their highly successful team. The ideal candidate will be responsible for the development and maintenance of a central data dictionary ensuring its completeness and integrity, applying adequate controls and maintaining associated documentation. They will be involved in a large data warehouse proj...
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                      Dialler Analyst £18,000 - £23,000 + Benefits Halifax I am currently looking to recruit an experienced Dialler Analyst to work for a leading company based in Halifax. The role will report into the Dialler Manager and involve managing all outbound dialler campaigns for the call centre, other business area's and multiple sites. You will be looking at service excellence, compliance with all FCA regula...
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                      PACT is delighted to be supporting this leading well established business based in Scotland that require a highly experienced Forecasting & Planning Analyst. This role requires a high level of contact and interaction directly with various stakeholders including delivery of forecasts, models and future requirements. Key Accountabilities & Responsibilities Support Resource Planning Managers and own ...
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                      Crystal Legal Services Ltd - Crewe, CW1 6XB(1 day ago)
                      Compliance (Quality Control)Analyst 39 hours per week (Full-Time) Salary:£16,000.00 - £18,000.00 (dependent upon experience) with 20days plus Birthday annual leave (plus public holidays)  Do you have an eye for detail?  Do you possess the ability to coach and develop people  Do you possess proven experience of a quality control or compliance team?  Do you possess proven experience of working w...
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                      PACT are delighted to be supporting a fantastic brand who are looking for an MI Analyst to join their highly successful team. This is a great opportunity to work with a growing organisation to further utilise and develop your MI skills. My client is looking for a proactive and passionate individual who has a background in MI analysis. The successful candidate will be responsible for producing MI r...
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                      Juice Resource Solutions - Bedford(2 days ago)
                      * To work within the Service Desk environment logging internal and external customers` incidents and requests, resolving where possible, otherwise escalating faults to 2nd Level Support Groups in accordance with defined procedures. * Utilise the capabilities of the internal Service Desk systems, defining incidents or requests with enough detail in order to provide other teams with the information ...
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                      PACT are pleased to be supporting a fantastic brand who are looking for a proactive Senior MI Reporting Analyst who is looking to further develop their skills and progress their career. The ideal candidate will be responsible for identify meaningful analysis from large data sets, and effectively tell a story through numbers. This candidate will engage with senior stakeholders across the business a...
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                      PACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics...
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                      PACT are currently supporting a fantastic brand in the heart of Glasgow who are looking for an MI Analyst to join their highly successful team. The successful candidate will have proven experience in producing MI reports and analysing key patterns and trends to ensure that the reporting procedures are in line with regulatory requirements as well as driving operational improvements across the busin...
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                      Contact Centre Partners - Hampshire, South East/Southern, GU342PP(2 days ago)
                      PACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics...
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                      Contact Centre Partners - Portsmouth, South East/Southern, PO110DG(2 days ago)
                      PACT are delighted to be supporting great brand who are looking for a proactive analyst to join their highly successful team. The successful candidate will play a pivotal role within their MI function by helping to centralise all of their MI. The ideal candidate will be responsible for analysing large data sets and making insightful recommendations to influence key decision makers. They will be pr...
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                      PACT are delighted to be supporting a great brand who are looking for a Statistical Data Analyst to join their highly successfully team. The ideal candidate will have a strong analytical background coupled with excellent communication skills. They will be responsible for analysing large complex data sets using statistical modelling techniques to understand emerging trends and identify opportunitie...
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                      Contact Centre Partners - Hampshire, South East/Southern, GU342PP(2 days ago)
                      ACTrecruit are delighted to be supporting a fantastic brand that is looking for an MI Analyst to join their team. The successful candidate will be joining a new team who are responsible for business improvement across the organisation. They will be responsible for ensuring MI is consist across all areas of the business and engage with senior management to identify key KPIs and performance metrics ...
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                      PACT are delighted to be supporting a great brand who are looking for a Statistical Data Analyst to join their highly successfully team. The ideal candidate will have a strong analytical background coupled with excellent communication skills. They will be responsible for analysing large complex data sets using statistical modelling techniques to understand emerging trends and identify opportunitie...
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                      Technical Analyst - Up to £33K - Technical Analyst Berkshire About: Our Client is a technology leader in the development and ­implementation of real-time scheduling, route optimisation and mobile workforce management solutions for medium and large field service organisations. Deployment choices are ­licenced or Software as a Service. Customers can achieve astounding results and our implementations...
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                      PACT are delighted to be assisting this instantly recognisable business in the search for a highly experienced Capacity Planning Analyst to join their well-established centralised Planning function based in Yorkshire. Reporting to the Forecasting & Planning Manager, you will assist in determining resource and space requirements for contact centres, ensuring that shift patterns are aligned with dem...
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                      Our client based in Stevenage are recruiting for a Temporary Service Desk Analyst to be part of an enthusiastic and dedicated team who are committed to providing a high level of service to our customer. The role will require a pro-active, well-organised, self-motivated individual with a methodical approach to problem solving at all levels. Ultimately a Service Desk Analyst must be able to deliver ...
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                      October Recruitment - London, WC1A2RP(4 days ago)
                      One of the world's leading technology and media companies is looking for a creative and motivated Yield Optimisation Analyst to forecast available inventory, monitor partner performance and optimise ad opportunities. You will be working across all channels including display, data, video, and mobile on both a direct and programmatic basis in order to maximise ad revenue. Key responsibilities includ...
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                      Longreach Recruitment Limited - Manchester, M4 7AU(4 days ago)
                      Experienced and effective Capacity Planning Analyst is required for leading organisation with an exceptional brand reputation. Our client is seeking to appoint a seasoned contact centre Planner with specific skills and ability within Capacity Planning ; possessing advanced analytical and statistical modelling techniques. In addition to having great numerical and analytical abilities ; you'll be a ...
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                      Service Desk Analyst Why Join? The successful Service Desk Analyst will be joining no ordinary software product business but the market leader in delivering Software as a Service back office solutions to the hospitality industry in the UK and beyond. We pride ourselves on the culture we have created and we work hard to ensure it is never compromised. It is a place where the successful Service Desk...
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                      Well regarded organisation is seeking to hire a talented and experienced Real Time Analyst / Intraday Analyst with extensive experience within a call centre operation of managing business performance, service level attainment, escalating incidents to Operational Leaders, monitoring queue activity and adapting best use of resource availability. This is an action orientated position with the role ho...
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                      Ref Number: 5292LC Resource Planning Analyst Location South West Salary £22,000 - £25,000 + Excellent Bonus + Benefits We're looking for. An analytically-minded and highly confident Resource Planning Analyst with strong ambitions to join a well-established organisation that will allow you to play a pivotal role in making key decisions within the organisation and influence decision-makers to potent...
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                      Superb opportunity available for an experienced MI Analyst / Reporting Analyst with demonstrable technical skills including advanced Excel, SQL , Business Objects and ideally some SQL Server experience. The vacancy sits within a small, specialist team dedicated to MI production and automation for the broader business, driving accuracy and efficiency within BAU reporting, and also tasked with ad-ho...
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                      Ref Number: 5289MM Senior Dialler Analyst / Manager Location Leicestershire Salary Competitive + Bonus + Various Flexible Benefits We're looking for. An experienced analytical and strategic Dialler Manager / Senior Analyst with aspirations to join a well-established brand to contribute to their fully functional outbound campaigns. This fantastic organisation offers opportunities to execute your pr...
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                      Service Desk Analyst – Prudhoe - £17,000 This is an exciting opportunity to work within a fast growing and highly successful telecommunications business. The Role The Tier 1 Service Desk Analyst provides a single point of contact interface into Daisy Managed Service for all client incidents and service requests. Daisy Managed Service provides the delivery, monitoring and management of an organisat...
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                      << previous | Displaying 1-25 of 38 results | next >>