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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Pact Recruit - Brighton, South East/Southern, BN11HH(4 days ago)
                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      PACT is delighted to be supporting this Industry leader in looking for an experienced Customer Insight Analyst to join its operation. As a Customer Insight Analyst you will provide support and recommendations for data-driven decision making Responsibilities: Provide support and recommendations for data-driven decision-making Have a clear understanding of the business question behind Insight reques...
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                      Real Time Analyst - Nights (Ref: 888088) Hertfordshire Up to £30k plus shift allowance, Bonus and Benefits 4 nights on 4 nights off. PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for som...
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                      Real Time Analyst - Nights (Ref: 888088) Hertfordshire Up to £30k plus shift allowance, Bonus and Benefits 4 nights on 4 nights off. PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for som...
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                      Vanquis Bank - Chatham, South East/Southern, ME4 4WQ(2 days ago)
                      Fraud Operations Junior Analyst REF: FOJA/09/16 Circa £22,000 p.a. Chatham, Kent Life feels better when you love your job… Here at Vanquis we do, and it’s what we believe has contributed most to our success. Our business has grown so much since we started in 2002 that our parent company, Provident Financial, is now listed in the FTSE 100. We have achieved this by encouraging our employees to put i...
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                      Customer Supply Chain Analyst Based in our Bristol head office, Salary is up to £26,000 per annum (permanent contract, full time hours) and comes with a benefit package designed to nurture your wellbeing. Pukka Herbs - creators of delicious organic herbal teas and incredible health supplements that take people on a journey of discovery to a healthier, happier life – is looking for a proactive Cust...
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                      Pact Recruit - Brighton, South East/Southern, BN1 1HH(2 days ago)
                      Company Description PACT are delighted to be supporting an established industry leader who are passionate about helping families. That's why they've created award-winning financial products that can help meet the demands of a modern family life. Whether it's for funding towards further education, buying a house, or leaving something for loved ones, their aim is to support families during life's pi...
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                      PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Operations Support Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. Responsibilities include but are not limited to: * Work closely with the Technology, Logistics, Marketing, Buying and Merchandising and Delivery Solution...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for an experienced Resource Planning Analyst to join its operation. The Resource Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required to deliver demand & resource forecasting, scheduli...
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                      1st Line Support Analyst (No IT Exp Req) Location: Loughborough Salary: £15,000 Are you looking to start a career in the IT sector? Are you passionate about IT? Are you able to provide high levels of customer service? Our client is one of the UK's fastest growing network operators offering clients a complete range of business only services ranging from traditional telephone lines right through to ...
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                      An Exciting Opportunity with Yorkshire Water Service Desk Analyst Based at Buttershaw, Bradford We currently have a vacancy for a Service Desk Analyst to join the Services Desk Team which forms part of the wider Shared Services Team in the Business support group Business Unit. This role is based in Bradford. The role will support the delivery of an efficient Shared Services function. The primary r...
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                      Company Description PACT are delighted to be supporting the UK's largest learning provider, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Their research underpins the teaching as they deliver to some 200,000 students across the UK. The result of their continued growth is that th...
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                      Company Description PACT are delighted to be supporting one of Europe's leading organisations operating across more than 30 countries. The client employs over 10,000 servicing more than 70 million customers each year. The result of this continued growth is that they need YOU! So read on if you are a MI Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/job...
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                      Company Description PACT are delighted to be supporting the UK's largest learning provider, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education. Their research underpins the teaching as they deliver to some 200,000 students across the UK. The result of this continued growth is that the...
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                      Service Desk Analyst Manchester £16,800 per annum 37.5 hours per week On average, NCP serves 90 Million customers annually across its car parks, customer contact centre and corporate head-office and this operation is hugely dependant on reliable parking equipment, CCTV's, telephony, infrastructure, optimal network provision, business systems and efficient processes to succeed. This Support role si...
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                      We have a brand new opportunity for an experienced Real Time Analyst to join our lively and fast paced Customer Service Centre based in Huncoat, Accrington. Depending on experience we will reward you with a starting salary up to £25,000 plus benefits. This is the ideal opportunity for a proven Real Time Analyst or Resource Manager looking for a new challenge or an experienced Planning Administrato...
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                      Call Quality Analyst Opportunities (Collections, Audit) BLUC41190 Leeds Competitive Salary of up to £20,000 + Benefits Full Time, Permanent Recognised as the leading specialist in volume legal services, there are a number of exciting opportunities to join our client’s growing team on a full time, permanent basis delivering an excellent customer journey for customers through a bespoke, best-in clas...
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                      Company Description PACT are delighted to be supporting a major supplier of business process services to the UK and an emerging presence in international markets where they provide a broad range of integrated services that mirror the operations of a traditional insurance business. Their delivery network is also now well established in Europe and in International markets where they have experience ...
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                      Customer Planning Analyst Contract Type: Permanent About the role Birmingham Business Park moving to Coventry STC from January 2017. We’re seeking a Customer Planning Analyst to generate and report on Management Information created to identify performance issues within the Customer and Scheduling Team and Service Delivery. This role shall identify trends in work activity, planned and reactive work...
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                      Effective date: 27/04/2016 Title: First Line Technical Support Analyst Department: Technical Support Summary of functions: The First Line Technical Support Analyst will work as part of our in house First Line remote support service desk team to answer telephone calls and emails from our end user customers. To provide remote technical support relating to customer EPOS software and hardware. We are ...
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                      Application Customer Support Analyst (Mortgages Mortgage Origination Application Support Analyst Banking Finance) required by my financial company in Cambridge. You MUST have the following: Recent or current experience in the mortgage industry Excellent communication skills and ability to work with others Experience supporting internal users or customers of applications The following would be DESI...
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                      Company Description PACT are delighted to be once again supporting this UK leading provider of integrated professional support service solutions with over 68,000 staff across the UK, Europe, South Africa and India. The client is renowned for providing first-class customer services for other organisations and companies by phone, email, web and more. Their contact centres are home to thousands of cu...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required to deliver d...
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                      My client is recruiting for a temporary to permanent MI Analyst My client, a well respected contact centre based in Newcastle Upon Tyne, is currently looking for an MI Analyst to join them on a temporary to permanent contract. This fantastic opportunity, which is to join the best contact centre in the North East, will involve monitoring all statistical information from the teams within the contact...
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