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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Job Ref: DJPF1105 Job Title: Business Assurance Analyst (Internal Auditor) Location: Birmingham Salary: £30,000 An opportunity has arisen for a Business Assurance Analyst to work for this international organisation based in Birmingham. The successful candidate will be responsible for providing assurances to Senior Management that the business: • is compliant with contractual and legislative requir...
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                      This fast growing Corrugated Cardboard Company situated in Warminster requires a Business Information & Support Analyst to join their strong production team to help produce high quality corrugated cardboard packaging. The main qualities and skills required are as follows: - Answer incoming calls and assist with customers - Planning, managing and assisting with queries from other departments - Work...
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                      TOUCHPOINT CHANGE LTD - Prague, (4 days ago)
                      Business Analyst – Process Mapping Prague 6 weeks June / early July start Background & Scope Our client is consolidating their European service centres into one multilingual centre in Prague and is seeking an interim Business Analystto undertake Process mapping and feed the process documentation into the training material ready for the start of the new service centre in Prague. Ideally you will ha...
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                      Do you have Business Intelligence experience in a Call Centre environment? Are you looking for an exciting opportunity joining a brand new project that provides both challenges and rewards? We are looking for a fearless and talented Business Intelligence Analyst who can join our mission to be the best that the industry has to offer. We want you to bring your unique set of skills and experience to ...
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                      Chess are one of the UK’s leading Voice, Connect, Cloud and Digital solution providers,helping over 100,000 businesses grow through innovative technology and expert advice. Not only do we pride ourselves on our award-winning service, we are extremely proud to have been placed 2nd in ‘The Sunday Times 100 Best Companies to Work for’ list 2017 after 8 consecutive years in the top 100. “a GREAT place...
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                      My client is seeking first line support / technical service desk analyst for a role based in its London office. The role calls for excellent customer service skills, first line technical support experience and the ability to work independently, supporting both London based users and providing remote support across other sites Ideally, ITIL qualified (although knowledge of the ITIL framework is suf...
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                      One of the world's leading global marketing technology and digital design agency with people in Helsinki, London, Singapore, Sydney and San Francisco. Combining strategic thinking and creativity with powerful technologies has armed them with a portfolio of value-adding services across strategy, design, and marketing technology. From sophisticated marketing tools to fully outsourced web operations,...
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                      COMMERCIAL ANALYST 12 Month Maternity Cover Warwick Salary Circa £23k dependant on experience The Company Baxi Heating is an established market leader in smart heating innovation. Our extensive portfolio, which compromises of over 10 leading brands, has allowed the business to firmly cement its place as a trusted heating solutions provider within the UK. Commercial Analyst Package: A competitive b...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Senior Resource Planning Analyst to join their Planning teams based in Blackburn. The result of this continued growth is that they need YOU! So, read on if you are a Senior Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecrui...
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                      Company Description PACT is delighted to be working with a business renowned for their ability to give expert advice to their customers having done so successfully well over 100 years now. We have a highly desirable opportunity not to be missed! We are looking for an experienced Resource Planning Analyst for a friendly Contact Centre located in Nottingham. The result of their continued growth is t...
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                      Company Description PACT is delighted to be working with an instantly recognisable global brand for a unique opportunity not to be missed! We are looking for an experienced Data Analyst for a very busy office located in Birmingham. The result of their continued growth is that they need YOU! So read on if you are a Data Analyst with experience! If you are not, then check out our other jobs here (pa...
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                      Company Description PACT are delighted to be working with an instantly recognisable global brand for a unique opportunity not to be missed! We are looking for an experienced Resource Planning Analyst for a very busy Contact Centre located in central Manchester. The result of their continued growth is that they need YOU! So read on if you are a Resource Planning Analyst with experience! If you are ...
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                      Software Support Analyst - Cardiff Software Support Analyst required by highly successful, market leading software solution provider. This dynamic software solution provider are seeking a driven and ambitious individual who is keen to build a career in IT. In this varied and interesting Software Support Analyst role you will join a growing support team and will be responsible for providing support...
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                      COMMERCIAL ANALYST 12 Month Maternity Cover Warwick Salary Circa £23k dependant on experience The Company Baxi Heating is an established market leader in smart heating innovation. Our extensive portfolio, which compromises of over 10 leading brands, has allowed the business to firmly cement its place as a trusted heating solutions provider within the UK. Commercial Analyst Package: A competitive b...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. Once again we are delighted to be working a brilliant business going through a considerable period of change and transformation. We are looking for a Customer Service Improvement Analyst on a 12 month FTC to be a driving force within a Cu...
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                      Ref: DJAD1012 Title: Digital Analyst Location: Nuneaton Salary: £28,325 A well known and established retailer are looking for a Digital Analytics Analyst to join their E-Commerce team. The role is responsible for regularly producing reports, insight and leading the advancement of the analytics data. The role will also support in creating tags to enable further insight into customer behaviours on t...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. Once again we are delighted to be working a brilliant business going through a considerable period of change and transformation. We are looking for a Customer Service Improvement Analyst on a 12 month FTC to be a driving force within a Cu...
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                      PACT is delighted to supporting a fantastic brand who are looking for a Process Improvement Analyst to join a newly appointed team. The successful individual will work closely with the contact centre operation and be responsible for identifying areas of improvement across the business. The ideal candidate will be responsible for re-engeering processes to improve customer experience and support ope...
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                      PACT is delighted to be supporting this Industry leader in looking for an experienced Forecasting Analyst to join its operation. Key Responsibilities Responsible for demand and supply forecasting, ensuring all, medium and long term plans are accurately completed, focusing on both supply and demand drivers Based on forecast, provide appropriate call distribution patterns to support the scheduling a...
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                      Company Description PACT is delighted to once again be supporting this industry leader to source, attract and hire an experienced Resource Planning Analyst to join a company filled with passionate individuals, who take pride in their work and the business. In fact, they go so far as to say that they have a unique culture - where people are committed to delivering excellent service, and where quali...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Scheduling Analyst to join their Planning teams based in Nottingham. The result of this continued growth is that they need YOU! So, read on if you are a Scheduling Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we are also l...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Senior Resource Planning Analyst to join their Planning teams based in Leeds. The result of this continued growth is that they need YOU! So, read on if you are a Senior Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.co...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Resource Planning Analyst to join their Planning teams based in Bristol. The result of this continued growth is that they need YOU! So, read on if you are a Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we...
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                      PACT is delighted to be supporting this world leading organisation to locate and attract a highly skilled Resource Planning Analyst to join their successful Planning teams based in Sheffield. We are looking for an experienced and capable Resource Planning Analyst who will form part of a team responsible for the optimisation of the customer contact strategy. Must have an excellent understanding of ...
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                      Company Description PACT is delighted to be working with this UK leading brand to source, attract and hire an experienced Senior MI Analyst to join their Management Information teams based in London. The result of this continued growth is that they need YOU! So, read on if you are a Senior MI Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we ar...
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