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                      Business Analyst jobs in the Customer Support & Client Care category

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                      My Client, a company which provides software and services for Banking are looking for a Business Analyst. The role will involve gaining an expert understanding of the business and practises of Equity and Derivatives trading, as well as Clients products supporting these practices and then using this knowledge to help customers achieve the optimal set up, and get the most out of their product suite....
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                      Customer Experience (CX) Analyst - Salary depending on experience, plus bonus, healthcare and relocation assistance - Gibraltar SRGEurope has been appointed to recruit an experienced Customer Experience (CX) Analyst to be responsible for analysing the performance and customer experience on our International clients Websites and Apps. The role reports to the Customer Experience Manager, you will be...
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                      PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior Forecasting & Planning Analyst to join their teams based in Manchester. The result of this continued growth is that they need YOU! So, read on if you are a Senior Forecasting & Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit....
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                      PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior Forecasting & Planning Analyst to join their teams based in Stoke. The result of this continued growth is that they need YOU! So, read on if you are a Senior Forecasting & Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/j...
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                      PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior Forecasting & Planning Analyst to join their teams based in Newbury. The result of this continued growth is that they need YOU! So, read on if you are a Senior Forecasting & Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com...
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                      PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior Forecasting & Planning Analyst to join their teams based in Glasgow. The result of this continued growth is that they need YOU! So, read on if you are a Senior Forecasting & Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com...
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                      Pact Recruit - Portsmouth, South East/Southern, PO110DG(1 day ago)
                      PACT is delighted to be working with this global and highly established brand to source, attract and hire an experienced Forecasting Analyst to join their teams based in Portsmouth. The result of this continued growth is that they need YOU! So, read on if you are a Forecasting Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we are also looking f...
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                      Multi Lingual Distribution Analyst Chester 6 month temp contract £24, 000 pa Your new company Your new company is a global BioPharma company firmly focused on its mission to discover, develop and deliver innovative medicines to patients with serious diseases. You will be working in a prime location in Chester which is accessible by car or bus from Chester city centre. Your new company has recently...
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                      Scheduling / Real Time Analyst (Ref: 888301) Milton Keynes Up to £22k plus pension and private healthcare. Role Overview PACT is delighted to be supporting a unique and growing business to help source a Scheduling / Real Time Analyst. This role will report directly into the Workforce Planning Manager. Job Description Reactively allocate work including quick and effective issuing of all emergency/h...
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                      Real Time/Traffic Controller Analyst - Contact Center - global eCommerce travel leader - Bangkok Please Note: This role is based in SBangkok, Thailand and our client welcomes applications from overseas candidates willing to relocate. Full visa sponsorship will be provided. Requirements Bachelor's degree or equivalent business experience required Experience in a contact center Ability to multi-task...
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                      Utilities To £35,000 + benefits Staffordshire The Company This brand new venture has seen two major players in the market come together to create a business that will leverage their combined experience by joining sales, customer service, business strategy and credit management operations into a new headquarters based in Staffordshire. We are working in partnership with our client to help build the...
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                      My client is seeking first line support / technical service desk analyst for a role based in its London office. The role calls for excellent customer service skills, first line technical support experience and the ability to work independently, supporting both London based users and providing remote support across other sites Ideally, ITIL qualified (although knowledge of the ITIL framework is suf...
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                      1st Line Support Analyst - Cardiff 1st Line Support Analyst required by highly successful, market leading technology company. This dynamic technology company are seeking a highly enthusiastic, motivated and ambitious individual who is keen to build a career in IT. You will join a growing support team and will be responsible for providing support to clients who use this company’s web and software s...
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                      Company Description PACT is delighted to be supporting this UK-wide industry leader to source, attract and hire an experienced Resource Planning Analyst to join their teams based in Darlington. The result of this continued change is that they need YOU! So, read on if you are a Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we ...
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                      PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for someone who can check and monitor all our SLA's. They have a work hard play hard approach in the office, and are looking for someone who...
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                      PACT is delighted to be supporting this instantly recognisable brand which is looking for an experienced Forecasting and Planning Analyst to join its operation in either Swindon or Reading. The Forecasting and Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required t...
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                      Redcentric Solutions Ltd - Harrogate(4 days ago)
                      Job Title: Junior Techincal Support Analyst Division: Support Location: Harrogate Redcentric are offering a rare opportunity for a bright, enthusiastic individual to join our 2nd Line Technical Support team based in Harrogate. The role doesn’t require specific experience as full training will be provided. The successful candidate will be able to demonstrate an enthusiasm for learning which will ul...
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                      Real Time Analyst Sheffield Temporary £9.62p/h My client, an established contact centre in Sheffield is looking for 3 Real Time Analysts to join their growing organisation. Working on a temporary basis the Real Time Analyst will have previous demonstrable experience in a similar role, either as a planner, co-ordinator or Manager. The Real Time Analyst is responsible for real-time and/or intraday m...
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                      Dialler Analyst Monday - Friday business hours £20,000 per annum Sheffield Immediate Start! 3 month temporary contract My client one of the UK's fastest growing customer experience outsourcers is looking for 3 Dialler Analysts to join their dialler team at this exciting and busy time. Your role will involve using resources available to optimise dialling performance whilst minimising compliance ris...
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                      Market leading organisation is hiring an experienced and effective senior resource planning / workforce analyst with first class forecasting and resource planning experience and capabilities gained from within a multi-channel contact centre environment. In addition to resource planning methodology excellence; candidates must possess effective stakeholder management abilities. What Will You Be Chal...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for a Scheduling Analyst to join its operation. This role will report directly into the Scheduling manager and provide intraday requirements to meet the business needs. The candidate will need to be able to handle a fast paced working environment and be strong at communicating at all levels. Responsibilities: Duties: E...
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                      Experienced and capable Forecasting Analyst required for a growing and fast paced multi-site /channel contact centre operation. This is an ideal role for an experienced Planner or Forecaster possessing demonstrable experience in the production of forecast models within excel and erlang; pre-correlation with a WFM system. We are seeking interest from Forecasters that have built models that forecast...
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                      Company Description PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior Resource Planning Analyst to join their teams based in Plymouth. The result of this continued growth is that they need YOU! So, read on if you are a Senior Resource Planning Analyst with experience! If you are not, then check out our other jobs here (pact...
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                      First Line Analyst - Customer Service - Milton Keynes - £9 per hour + holiday pay PART TIME Are you looking to build a career that will allow you to develop your IT support and customer service skills with an organisation that values you? We currently have a fantastic opportunity in Milton Keynes for a 1st line Service Desk Analyst working for a large IT service provider on a rolling contract. Thi...
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                      Company Description PACT is delighted to be working with this global and highly renowned brand to source, attract and hire an experienced Senior MI Analyst to join their teams based in Plymouth. The result of this continued growth is that they need YOU! So, read on if you are a Senior MI Analyst with experience! If you are not, then check out our other jobs here (pactrecruit.com/jobs) - we are als...
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