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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Manpower are now recruiting for a fantastic company in Wigan for Business Analysts to join their corporate team based at their head office. The positions are based in the corporate and compliance divisions and will support the overall development of the growing and very successful business. The key purpose of the Business Analyst role is to work as part of the corporate team in assisting with the ...
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                      Pact Recruit - Brighton, South East/Southern, BN11HH(3 days ago)
                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      PACT are pleased to supporting a fantastic brand who are looking for a Senior Business Improvement Analyst to join their team. The successful individual will work closely with the Head of Operations and be responsible for identifying areas of improvement across the business. The ideal candidate will provide insight on performance and analysing sales success as well as the attrition, cost and perfo...
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                      PACT is delighted to be supporting this growing organisation which is looking for an experienced Telephony Analyst to join its operation. Reporting to the Forecasting and Planning manager a Telephony Analyst is required to manage the Telephony and Back Office architecture, they will also co-ordinate all required changes and development within the business infrastructure. Key Responsibilities Manag...
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                      Operations Analyst Location: Bournemouth Salary: Starting salary of £18,000 (up to £22,000 once experienced) + benefits Start Date: ASAP Duration: Permanent Operations Analyst Role: The successful Operations Analyst candidate will sit within the Operations team within the business. Surrounded by the wider Operations department, this varied and challenging role gives the candidate an opportunity to...
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                      Reflex Recruitment - West Sussex, RH121RD(9 hours ago)
                      Job Specification : New Business Technical Analyst Company My client is a UK market leader in the fields of energy, water and carbon management consultancy services. Our industry knowledge and experience spans over twenty five years and we enjoy long term relationships with our customers and suppliers. Our Head Office in located in West Sussex. The Role You will report to the Operations Director w...
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                      Real Time Analyst - Nights (Ref: 888088) Hertfordshire Up to £30k plus shift allowance, Bonus and Benefits 4 nights on 4 nights off. PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Real Time Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. My client are looking for som...
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                      Pact Recruit - Southampton, South East/Southern, SO143JA(8 hours ago)
                      PACT are delighted to be supporting this renowned UK brand in the search for an experienced Real Time Analyst to join their established teams based in Southampton. Reporting into the Forecasting Manager You will monitor real time call flows, administration queues and work flow by ensuring there are appropriate resourcing levels across the contact centre. You must be pragmatic and have the ability ...
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                      Company Confidential- London, London (8 hours ago)
                      About us We are a market leading TV Platform with over 2.3 million customers and plans to quadruple this over the next 3-4 years. There’s never been a better time to join us! About the Role: The role of the Customer Support Analyst will be to analyse data and provide accurate reporting across the customer support operation. The position is central to run the operation effectively and provide custo...
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                      Call Quality Anayst – Leeds Salary - £20,000 We are currently recruiting for Call Quality Analyst to join our client’s rapidly expanding business based just on the outskirts of Leeds City Centre (walkable distance). This is an exciting opportunity to join a company with a strong track record of sustainable growth which is set to continue throughout 2016 - the team that helps to deliver that will b...
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                      PACT are delighted to be supporting this instantly recognisable brand to source a Web Analyst to join their team based in Bedfordshire. Reporting directly into the Business Intelligence Manager, you will be part of a team that supports and guides key stakeholders in the understanding of corporate data to enable meaningful business decisions. Role Purpose To develop website and digital marketing pe...
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                      Service Desk Analyst Bradford, West Yorkshire Salary up to £18,000 (depending on experience) The Service Desk operates a rota between 7am and 6pm, currently 5 days a week Mon-Fri. You will work 37 hours per week. In order to reduce the amount of disruption to our customers you will be required to work nights and weekends when necessary so you will be required to work a flexible working pattern. Wh...
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                      PACT is delighted to be supporting this instantly recognisable brand in looking for an experienced Resource Planning Analyst to join its operation. The Resource Planning Analyst is a varied role with responsibilities across all disciplines of Resource and Planning, including Forecasting, Scheduling and MI. The successful candidate will be required to deliver demand & resource forecasting, scheduli...
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                      Pact Recruit - Southampton, South East/Southern, SO143JA(8 hours ago)
                      PACT are delighted to be supporting this renowned UK brand in the search for an experienced Real Time Analyst to join their established teams based in Southampton. Reporting into the Forecasting Manager You will monitor real time call flows, administration queues and work flow by ensuring there are appropriate resourcing levels across the contact centre. You must be pragmatic and have the ability ...
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                      Lowestoft - Lowestoft, Anglia (8 hours ago)
                      We are pleased to be recruiting on behalf of our well established, forward thinking client in Lowestoft who are currently seeking an experienced and analytical individual to join their team as a Resource Analyst. Working within the Commercial department you will responsible for the resourcing and staffing of the call centre, driving forward the performance of the day to day management and working ...
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                      PACT are delighted to be supporting this highly successful brand in the search for an experienced MI and Insight Analyst to join their established teams based in Milton Keynes. We are looking for someone to be a subject matter expert providing insight and analysis to key stakeholders through monitoring and identifying trends. You will also responsible for owning the process of extracting consisten...
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                      Our Smart Transformation department within Transformation and Change in Nottingham is looking for a Senior Smart Metering Solution Analyst / Engineer. Senior Smart Metering Solution Analyst / Engineer Responsibilities Join the smart revolution Senior Smart Metering Solution Analyst/Engineer Salary: £27,270-£37,844 Location: Nottingham E.ON is a global provider of specialised energy solutions. We w...
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                      Faults & Provisioning Analyst - Telecoms Customer Service - Telecoms - SIP/ DATA/ WLR / CPS / ISDN Location: Dorking / Reigate / Redhill area Salary up to £28,000 (negotiable depending on experience) Our client established for over 10+ years is a market leader in business telecommunications services and provides a complete bespoke range of telecommunications solutions. In line with ongoing expansi...
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                      Graduate Insurance Analyst Nationwide Placements is looking for a Graduate Insurance Analyst for our fast-paced and busy client, a leading insurance advisory agency! They are now looking for a number of graduates to join their team of insurance analysts! This is a great opportunity to gain rapid career exposure and tremendous work experience by working for a leading company! This role can offer yo...
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                      PACT are delighted to be assisting one of the UK's leading providers to source and hire an experienced Operations Support Analyst to join their growing team in Hertfordshire. This is a global operation servicing a rapidly expanding customer base. Responsibilities include but are not limited to: * Work closely with the Technology, Logistics, Marketing, Buying and Merchandising and Delivery Solution...
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                      AkzoNobel is a leading global paints and coatings company and a major producer of specialty chemicals, with leading market positions and brands in countries around the world. We operate in a number of important market segments ranging from buildings and infrastructure to transport, industrial and consumer goods. We’re also the sector leader in sustainability and are number one in the renowned Dow ...
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                      We are looking for a Real Time Analyst to join our Customer Contact Support Team on a fixed term basis. Reporting to the Resource, Planning and Quality Manager the Real Time Analyst will provide monitoring for inbound calls, outbound calls and non-voice workloads to help improve our Service Delivery and Budget Management. Working with the Call Centre Managers and Team Leaders and the Forecasting, ...
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                      PACT are delighted to be supporting this highly successful brand in the search for an experienced MI and Insight Analyst to join their established teams based in Milton Keynes. We are looking for someone to be a subject matter expert providing insight and analysis to key stakeholders through monitoring and identifying trends. You will also responsible for owning the process of extracting consisten...
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                      Graduate Insurance Analyst Nationwide Placements is looking for a Graduate Insurance Analyst for our fast-paced and busy client, a leading insurance advisory agency! They are now looking for a number of graduates to join their team of insurance analysts! This is a great opportunity to gain rapid career exposure and tremendous work experience by working for a leading company! This role can offer yo...
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                      Our client produces the world’s leading digital news products. They have a platform that supports their own 24x7 global editorial team and serves in excess of 14 million of users per day online, as well as mobile apps that combined have over 1 million daily users globally. This is a permanent role. Salary is up to £25k + bonus. Key responsibilities of the role; The Programmatic Platform Analyst is...
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