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                      Business Analyst jobs in the Customer Support & Client Care category

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                      Business Support Analyst Location: Copley Pay Rate : £9.53 Do you thrive on giving excellent customer service? Could you help our customers with their financial needs? Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you’ve got great customer service then, we’d love to speak with you! At Lloyds Banking Group you will be part of an inclus...
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                      PACT is pleased to be supporting this customer centric UK organisation that is looking for an experienced Resource Planning Analyst to join its contact centre operation in Hertfordshire. The Resource Planning Analyst will be responsible for effectively maximising the real time productivity and ongoing efficiency of budgeted FTE, teams, departmental and multi site functions, via forecasting & sched...
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                      NEXERE CONSULTING LIMITED - Winchester, South East/Southern(2 days ago)
                      Problem & Change Analyst - Winchester - Contract - £180/day Main Responsibilities Support the day to day running of the Change Management and Problem Management process. Review and validate Change records to ensure that they are correctly categorised, approved, and that they contain a sufficient level of information on the risk and impact to the business. Assist with Identifying, classifying and p...
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                      A leading provider of IT Services is looking for a German Speaking 1st Line Analyst to join it's busy Financial Sector Service Desk in Milton Keynes. In this role, you will be the first point of contact to offer customers a quick resolution of their IT issues. Key tasks: • Log incoming calls and diagnose and resolve user issues • Escalate issues in line with company processes to ensure customer Se...
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                      Effective date: 30/11/2017 Title: First Line Technical Support Analyst Department: Technical Support Summary of functions:The First Line Technical Support Analyst will work as part of our in house First Line remote support service desk team to answer telephone calls and emails from our end user customers. To provide remote technical support relating to customer EPOS software and hardware. We are a...
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                      Contact Centre Quality Analyst Leatherhead, Surrey Up to £27,500 Plus Discretionary Company Bonus, Pension, 25 Days’ Holiday If you’re a proactive quality assurance or contact centre professional seeking your next step, this is a brilliant opportunity to develop your career with an innovative business. Premium Credit is the leading insurance premium finance company in the UK and Ireland. We are no...
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                      Customer Success Analyst BRAND NEW ROLE WITHIN A VIBRANT COMPANY IN MANCHETSER!! Central location, easily commutable on public transport Customer Service / Analysis / Customer Engagement / Stakeholder Management Competitive salary of up to £30,000 + Benefits To apply please call 0161 694 7999 / 07841 445 427 or email nicole.caulfield@searchability.co.uk WHO ARE WE? Passionate about technology and ...
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                      Customer Success Analyst BRAND NEW ROLE WITHIN A VIBRANT COMPANY IN MANCHETSER!! Central location, easily commutable on public transport Customer Service / Analysis / Customer Engagement / Stakeholder Management Competitive salary of up to £30,000 + Benefits To apply please call 0161 694 7999 / 07841 445 427 or email nicole.caulfield@searchability.co.uk WHO ARE WE? Passionate about technology and ...
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                      Brakes Group is a leading supplier to the foodservice sector in the UK, Ireland, France and Sweden. The Group is committed to provide its customers with outstanding service, products and foodservice solutions, its people with a ‘great place to work’ and its suppliers with a great company to partner. Owned by Sysco, the world’s leading foodservice company, Brakes Group comprises a family of special...
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                      “We’d like you to join us” Do you want to work for a company where delivering a first class experience for both our employees’ and customers’ is at the forefront of the business? If so, we want to hear from you! About BGL Group BGL Group is one of the UK’s leading digital distributors of household finance products to more than eight million customers, and owns brands including comparethemarket, Be...
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                      A leading provider of IT Services is looking for a 1st Line Analyst to join it's busy Financial Sector Service Desk in Milton Keynes. This is an ongoing contract initially offered at 6 months. In this role, you will be the first point of contact to offer customers a quick resolution of their IT issues. Key tasks: • Log incoming calls and diagnose and resolve user issues • Escalate issues in line w...
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                      Job Title: Investment Analyst Location: Bristol Salary: Up to 22,000 Job Ref: LH/19639 Cavendish Maine is delighted to working with a well-known and respected Wealth Management firm based in the centre of Bristol. They are specialists in their field and this a great opportunity for someone with some Investment experience looking to progress further in their career. About the role: As an Investment...
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                      We are currently recruiting for three Billing Analysts for our Utility Client in Oldbury. Analysts ensure quality metering and consumption data is received from customers to support the billing process. They manage the performance of metering agents in order for our Client to meet its regulatory obligations. Within this role you will provide support in an administrative capacity on a broad range o...
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                      ETRM / CTRM Support Manager - £75K - £85K Leading European Energy consultancy seeks an experienced ETRM / CTRM Support Manager to join their London office and own all activities associated with client support. The support manager role, covering all my clients European clients but with a principal hands-on support management responsibility for my client's primary commodity trading client. This role...
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                      Global ETRM / CTRM Support Manager - £75K - £85K Leading European Energy consultancy seeks an experienced Global ETRM / CTRM Support Manager to join their London office and own all activities associated with client support. The Global support manager role, covering all my clients European clients but with a principal hands-on support management responsibility for my client's primary commodity trad...
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                      DIALLER & WORKFORCE PLANNING MANAGER – OUTBOUND CONTACT CENTRE Salary up to £45,000, Plus Excellent Bonus & Benefits Package Location: London/Home Counties My client seeks a skilled Contact Centre Dialler & Workforce Planning Manager, due to continued growth across their outbound calling campaigns, in order to drive the progress of their outbound calling channels. This role is an excellent opportu...
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                      WEX Europe Services, owner of the ESSO CARD ™ fuel card portfolio, is one of Europe's largest providers of fuel cards. Due to the on-going success of our growing business we are looking to expand our customer service team by recruiting an experienced and German-speaking Customer Services Representative to join our team in Crewe. This role would be ideal for an experienced customer services advisor...
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                      Customer Analytics Manager 12 Month FTC £40,000 - £50,000 Plus excellent Bonus and great Benefits This role offers an excellent opportunity for a self-motivated, highly numerate Senior Analyst or Analytics Manager to make a significant difference within a well-established and rapidly growing financial service provider. This is a pivotal role with exposure to departmental leaders across the organis...
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