Business Analyst jobs in the Customer Support & Client Care category

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French Selection UK - Frankfurt, (5 days ago)
FRENCH SELECTION UK German Speaking Business Analyst Business analyst, Analysis, Commercial planning, marketing, Customer profitability, promotional deal analysis, forecasting, reports, retailer profit, retailer loss, NPD analysis, P&L analysis, market research, Data, Sales tracking, Order entry tracker, presentations, Adhoc analysis, German, Germany, Frankfurt. Salary: £40K to £50K DOE pa + Benef...
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French Selection UK - Folkestone, South East/Southern(5 days ago)
FRENCH SELECTION UK German Speaking Business Analyst Business analyst, Analysis, Commercial planning, marketing, Customer profitability, promotional deal analysis, forecasting, reports, retailer profit, retailer loss, NPD analysis, P&L analysis, market research, Data, Sales tracking, Order entry tracker, presentations, Adhoc analysis, German, Germany, Frankfurt, Folkestone, Kent. Salary: £40K to £...
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Exciting opportunity available for an experienced and energetic contact centre Real Time Analyst to join a fast growth, entrepreneurial and innovative organisation. Interested applicants will possess experience of real time or intraday management within a fast-paced contact centre operation, have experience of creating and optimising staff schedules, and be comfortable creating performance dashboa...
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Customer Support Analyst 17K - 19K Permanent Norwich My client who are located a just outside of Norwich is looking for a Customer Support Analyst. Working as part of the Service Desk Team, the Customer Support Analyst will act as a primary point of contact for customers within the business. The role requires real time problem analysis and resolution of Service Desk tickets of both a technical and...
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1st line Helpdesk, - Junior System Support Analyst – Permanent – Reading My client is looking for a 1st Line Helpdesk – System Support Analyst with expertise in excellent customer service with a passion about technology. Job Summary: • Supporting end users of the company’s software and being the front line face of the company. • Suitable candidates will be client focused with an outgoing and frien...
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Job Title: Reporting & MI Analyst Location: Bristol Salary: Competitive Job Ref: LH/20468 Cavendish Maine are delighted to be working with a respected Financial Services firm who are looking to recruit a Reporting & MI Analyst to join their team. This is a great opportunity to join a growing firm who are really focused on their employee’s growth and progression. As an MI & Reporting Analyst, you w...
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Workforce Planning Analyst - Contact Centre Salary: £24,000 - £26,000 Plus EXCELLENT benefits and bonus package Location: Buckinghamshire Joining the Resource & Performance Planning Team as a Workforce & Forecasting Analyst you will ensure appropriate resourcing levels across customer contact teams to meet customer demand by forecasting and scheduling of resource and guiding operational managers t...
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Data Analyst (Call Centre) Our client is a specialist contact centre who work on behalf of major UK brands in the telecoms and utilities industry. Position: Dialler Analyst Location: Seaham (Commutable from Newcastle Upon Tyne, Sunderland, Durham, Middlesbrough and surrounding areas) Job Type: Full Time, Permanent Salary: £21,000 per annum About the role: They are looking for a Dialler and reporti...
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Longreach Recruitment Limited - Brighton, South East/Southern(4 days ago)
Well regarded organisation based in Sussex requires an experienced Forecasting & Resource Planning Analyst on an initial 12 months fixed term contract. This is a superb role within a well-established resource planning team and would be ideally suited to a seasoned Resource Planner with exceptional skills in the creation of mid-to-long range Forecast models and capacity plans. Interested applicatio...
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Fast growth client in West London urgently requires an experienced contact centre Resource Planning Analyst with specific experience in Forecasting and Scheduling methodologies gained from within a contact centre environment. This is a superb role with challenge and scope for an Analyst with first hand experience and abilities in creating customer contact forecast models within excel, and addition...
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Job Ref: DJJM1166 Job Title: Senior Customer Experience Analyst Job Location: Midlands Salary – Up to £35,000+ bens Reporting to the Senior Customer Experience Manager, my client is looking for a senior analyst to help shape future customer journeys, providing strategic insights to facilitate the delivery of world class customer service. This role is within a highly regarded organisation operating...
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This company is the governing and regulatory body for British Horseracing. They regulate British horseracing, the UK's second most popular sport and a global industry employing more than 85,000 people directly and indirectly. They are concerned with the overall health, development and growth of the sport, with the welfare of their horses and people a top priority. Their vision is simple: to build ...
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My client, a FTSE 250 business, is looking for an engaging senior forecasting analyst to work with an established team and develop processes and planning accuracy. This is an excellent opportunity to work with a fast moving business that will give you the chance to improve the planning function. You will be: Be the lead forecasting analyst for back office activity across the business Identifying a...
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Customer Support Analyst (Insight & Analytics Team) £23,000 - £25,000 + training + development We have a new position available in the Insights & Analytics team at one of UK's coolest companies! This role will suit someone with a good mathematical/analytical head who has proven customer support skills and enjoys learning about and troubleshooting internal systems, working with reports and business...
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Appello - New Milton, South East/Southern(4 days ago)
Control Centre Operations Assistant New Milton, Hampshire Do you have experience of working with the public? Want to help maximise the potential of a dedicated team as a Control Centre Operations Assistant? If so, we would love to hear from you. About Us: As an industry leader in safety and security, Appello has used cutting-edge technologies to create innovative products that help people to feel ...
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Longreach Recruitment are supporting a well-regarded organisation based in Manchester to further enhance their MI & Analytics team by appointing an experienced Senior MI Developer or Analyst This is a superb role at an exciting time of development for the MI team as they embark on a journey of digitisation within the operation. This position reports directly into a superb Manager and will provide ...
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Client Support Account Manager (SaaS Software) £30-40K Swindon, SN6 £30,000 - £40,000 DOE Plus Bonus + Company Benefits Package + We are looking for a highly motivated and energetic self-starting Client Support Account Manager to join our fast-growing Customer Success Team + As a SaaS business our reputation is built on the ethos of always striving to ensure our subscribing customers are highly su...
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Technical / Solutions / Architect / Government / Out of Scope / Security / GDS / Contract / 6 Months We are working with a Government Client to source a Technical Architect to work in their Leeds offices. The successful candidate will: Work with business projects, planners and designers to take an early view of how they can best use IT to deliver business change and achieve Departmental objectives...
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RESOURCE PLANNING MANAGER, WEST MIDLANDS (UTILITIES INDUSTRY) Start Date: ASAP Location: West Midlands Salary: £40,000 - £45,000 Job Type: Permanent A Resource Planning Manager is required to join a large but growing company in the West Midlands on a permanent basis. The Resource Planning Manager will be responsible for measuring and producing resource schedules across the Contact Centre and other...
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Are you passionate about the customer journey? Are you digitally aware and forward thinking? Do you want to work for an excellent organisation in a unique role? We are currently looking for a Customer Care Representative for a different type of Customer Care role. This role is about developing the customer journey across this large, well-known manufacturing company based in East Leake (with travel...
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