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                      Customer Service jobs in the Biotechnology & Pharmaceuticals industry

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                      Responsibilities Ensure all relevant documentation is issued within SLA on behalf of PTC to facilitate the financial and physical flow of goods from manufacturing sites and MMWs to Customers, and respond to delays in documentation as appropriate. Ensure that queries are tracked, responded to and escalated (where required) in a timely manner to the appropriate team for resolution Investigate and ac...
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                      Customer Services Consultant - Edinburgh About Us: World Courier is a premium international courier organisation providing individual solutions for time-critical temperature-controlled shipments world-wide. Established for 0ver 40 years, we provide services to major biopharmaceutical companies as well as industrial and technological clients where fast and reliable services are mission-critical. Jo...
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                      Our client, a leading e-commerce company is currently looking for a Customer Service Administrator with fluent Danish to assist the Company in maintaining its goal of World Class Customer Service. You will be working in a multilingual team and as a Customer Service Administrator with fluent Danish and your main responsibilities vary from handling incoming phone call and assisting with new Danish c...
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                      Our client is one of the world's leading pharmaceutical companies, providing vital access to cost effective therapies across the globe. They are growing apace, over-achieving on their budget for another consecutive year. They have a new vacancy for a Homecare Liaison Specialist on a one year fixed term contract initially. In essence, the role requires excellent communication skills across customer...
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                      Fixed Term Contract (4 Months) Position: Customer Service Location: Bedford Hours: 8.00am – 4.00pm OR 9.00am – 5.00pm OR 10.00am – 6.00pm Days of Work: Monday to Friday Salary:£16,500 (+ Potential Bonus that will paid at the end of the 4 months) My client is recruiting for a customer service role where the successful applicant will have to provide the highest standard of customer service ensuring ...
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                      Our client, a leading multinational company market leading in fashion is currently looking for a Customer Service Administrator with fluent Dutch to assist the Company in maintaining its goal of World Class Customer Service. You will be working in a multilingual team and as a Customer Service Administrator with fluent Dutch and your main responsibilities vary from handling incoming phone call and ...
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                      We are currently recruting for A Customer Care Technical Specialist to be based in our clients new offices in Hammersmith London. Forward-thinking, next generation technology to the Clinical Research Industry is at the core of everything they do. If you love the new, the challenging, and the innovative, you will thrive as part of their expanding Business . Learning, growth, and opportunity are con...
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                      An opportunity for an experienced Customer Services / Internal Sales professional to step into a Team Leader role with a company in the Life Sciences industry. The company is the European HQ of a US Biotech specialising in immunological assays sold to research labs throughout Europe with a direct sales force operating from the UK, with full support from an internal team of sales and technical staf...
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                      This is an exciting opportunity to join a dynamic, global team of pharmacovigilance experts in the world's largest biopharmaceutical service provider. We are looking to hire an experienced Associate PV Manager/Manager to join the Customer Delivery team in our large Lifecycle Safety Dept. The successful candidate will have very good understanding of all aspects of post-marketing safety and have the...
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                      Fluent French - 6 Month Contract - Customer Care Representative - Manchester City Centre - £15-17,000 My client is a revolutionary supplier in the Medical sector. They are currently looking to hire a Customer Care Representative on a 6 month contract, to make sure any queries from their European customers are dealt with effectively and the best possible service is delivered. This role requires a f...
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                      Hospira - Work from Home(1 day ago)
                      Biomedical Field Service Engineer 12 Month Fixed Term Contract - Field/Home based position – Midlands/South Circa £35k plus fully expensed company car Global Pharmaceutical and Medical Device organisationHospira, currently have a fantastic opportunity for a Field Service Engineer to join our businesson a 12 month fixed term contract. Reporting to the Business Unit Manager for Devices, the Field Se...
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                      Our client is one of the world's leading pharmaceutical companies, providing vital access to cost effective therapies across the globe. They are growing apace, over-achieving on their budget for another consecutive year. They have a new vacancy for a Homecare Liaison Specialist on a one year fixed term contract initially. The job description for this opportunity is soon to be finalised and therefo...
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                      BD - Surrey, Home Counties (1 day ago)
                      BD Kiestra provides optimal and flexible solutions and services for small, medium and large laboratories. BD Kiestra develops solutions and concepts for Total Lab Automation and BenchTop Automation. BD Kiestra is a fast growing company in the global market of (microbiological) laboratory and is highly focused on the development of new solutions and concepts for analysis and work processes. The ser...
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                      BD - UK, London (1 day ago)
                      BD Kiestra provides optimal and flexible solutions and services for small, medium and large laboratories. BD Kiestra develops solutions and concepts for Total Lab Automation, and Bench Top Automation. BD Kiestra is a fast growing company in the global market of (microbiological) laboratory equipment, and is highly focused on the development of new solutions and concepts for analysis and work proce...
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                      BD - Avon, South West (1 day ago)
                      BD Kiestra provides optimal and flexible solutions and services for small, medium and large laboratories. BD Kiestra develops solutions and concepts for Total Lab Automation and BenchTop Automation. BD Kiestra is a fast growing company in the global market of (microbiological) laboratory and is highly focused on the development of new solutions and concepts for analysis and work processes. The ser...
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                      Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Align GSK business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and revi...
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                      Our client took on the exciting mission of adopting a new business model , translating all service offerings into a multi-functional Business Service Centre to provide Global IT, regional Finance and HR & Procurement support services We have a number of roles available at present in the area of finance/accounting: One of the key roles that we have available within the finance function is the Accou...
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                      French Speaking HR Customer Service Administrator – Heathrow, Uxbridge We are looking to recruit a HR graduate to work within our client’s global Human Resources Shared Services Centre based close to Heathrow in the Stockley Park area of Uxbridge. Candidates must be fluent in both written and oral French. The role is offered as an initial 6 month contract and is paying between £16 and £19 per hour...
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                      Turkish Speaking HR Customer Service Administrator – Heathrow, Uxbridge We are looking to recruit a first class customer service agent to work within our client’s global Human Resources Shared Services Centre based close to Heathrow in the Stockley Park area of Uxbridge. Candidates must be fluent in both written and oral Turkish. The role is offered as an initial 6 month contract and is paying bet...
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                      Reporting Lines Reporting to the Quality Control and Stability Manager. Key Competencies Supervisors as a minimum must be able to demonstrate capabilities against key competencies as defined in the level 4 competencies for senior analyst (see attached appendix 1). Core supervisor competencies are defined within appendix 2 Essential duties and Responsibilities Direct team members towards achieving ...
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                      Italian Speaking HR Customer Service Administrator – Heathrow, Uxbridge We are looking to recruit a HR graduate to work within our client’s global Human Resources Shared Services Centre based close to Heathrow in the Stockley Park area of Uxbridge. Candidates must be fluent in both written and oral Italian. The role is offered as an initial 6 month contract and is paying between £16 and £19 per ho...
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                      RESEARCH CONSULTANT (CLIENT SIDE) HEALTHCARE / INSURANCE £35-40K TOP 5 SKILLS FOR THE ROLE • Approx. 5 years' experience in market research, ideally within healthcare • Experience of a wide range of quantitative and qualitative research studies • Experience of questionnaire design, project management and liaising with external agencies • Some experience of customer satisfaction and (website) exper...
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                      Juice Resource Solutions - Greater London, KT13(1 day ago)
                      Medical Information Specialist/Medical Information Consultant/Medical Information Officer. Greater London 6 months + initial contract Rate per hour: upon application ASAP Start OVERVIEW: The Medical Information Specialist will be responsible for the comprehensive and efficient response to all medical information enquiries from internal and external customers. -Providing an efficient and profession...
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                      The Company • Our Client is a Global Pharma Company that specialises in generics. The company has an innovative product portfolio of over 1,000 products across a diverse range of therapy areas. The Company is seen as a pioneering company on a global scale and their products are available in more than 150 countries worldwide. The Job • As a Homecare Liaison Specialist, you will be the first point o...
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                      Are you a Life Science graduate seeking an opportunity to work with the world's leading Pharmaceutical Services Company? We are seeking enthusiastic and dedicated individuals, interested in building or continuing their career utilising their science background in an office based environment. This is an excellent opportunity to combine your previous science knowledge and existing customer service e...
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