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                      Customer Service jobs in the Broadcasting, Music, and Film industry

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                      Evertz UK Limited - Wokingham, RG41 5RD(4 days ago)
                      Evertz is expanding its UK based Customer Support team and is looking for engineers that have a real talent and genuine passion not only for the broadcast industry but also for IT networks and infrastructure. We are recruiting engineers for our office in Winnersh, Berkshire, UK. You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the...
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                      Customer Support Analyst About Us: YouView is changing the way we watch TV for ever and transforming the daily viewing experience of the UK television audience. It’s a brilliantly simple way to find and watch the programmes you love. YouView combines live channels with on-demand, unlocking a world of content and services, and bringing web-based services and interactive extras to the living room TV...
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                      Ofcom - London, London, SE19HA (17 hours ago)
                      The role of Consumer Contact Team (CCT) is to support the interests of citizens/consumers in accordance with the Communications Act 2003. We aim to deliver best-in-class customer service with a consistent feel and professional approach, supported by business processes and an induction training framework that represent industry best practice. What you will be doing: - Being first point of contact f...
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                      Broadcast Engineer Reporting Lines and Key Relationships The role reports to Engineering Infrastructure Manager. Key Responsibilities The main responsibilities of the Broadcast Engineer are set out below. Accountability To keep the Support Manager/Shift Leader/Production/MCR Staff appraised of the status of any issues, as appropriate To resolve any faults or failures as quickly as possible To log ...
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                      GERMAN CLIENT SERVICES CO-ORDINATOR MINIMUM 3 MONTH CONTRACT London, SW1 Digital Media Services Digital Media Services part of the AKA Group of companies was established in 2002 and has over 65 employees. From our facilities based in London and LA we provide Digital Creative Services to our clients that comprise of major film and TV studios, leading independent film distributors, West End and Broa...
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                      Broadcast Engineer Reporting Lines and Key Relationships The role reports to Engineering Infrastructure Manager. Key Responsibilities The main responsibilities of the Broadcast Engineer are set out below. Accountability To keep the Support Manager/Shift Leader/Production/MCR Staff appraised of the status of any issues, as appropriate To resolve any faults or failures as quickly as possible To log ...
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                      Commercial Planning and Performance Manager Commercial Planning and Performance Manager required for a fantastic organisation! You will be working for a leading brand who pride themselves on providing top quality customer service with a dedicated team of excellent professionals who work within a highly dynamic and innovative environment. You will be accountable for the design and delivery of their...
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                      Exciting times, Exciting jobs Customers are at the heart of everything we do giving them exactly what they want and more. Combined with cutting-edge customer service technology, we aim to provide the best products and service in the country. We are working Better Together to make this happen. You'll be answering calls and talking with prospective and current customers across the UK, helping them t...
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                      Retention Marketing Manager Retention Marketing Manager / CRM Manager / Loyalty Marketing Manager Excellent salary + bonus, benefits & stock London Working for a leading digital entertainment subscription service, the Retention Marketing Manager / CRM Manager / Loyalty Marketing Manager will drive customer engagement programs in order to increase membership retention. You'll use a number of channe...
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                      You may have heard Sky is coming to Leeds in a big way. We are now creating brand new development teams based entirely in Leeds to support and develop our Online Service offering, (our mobile apps, the Skybox etc). We're looking for passionate and engaged technical people who want to hit the ground running in this fast-paced, exciting new team. Currently we're looking Senior Developers with good c...
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                      You may have heard Sky is coming to Leeds in a big way. We are now creating brand new development teams based entirely in Leeds to support and develop our Online Service offering, (our mobile apps, the Skybox etc). We're looking for passionate and engaged technical people who want to hit the ground running in this fast-paced, exciting new team. Currently we're looking Senior Developers with good c...
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                      You may have heard Sky is coming to Leeds in a big way. We are now creating brand new development teams based entirely in Leeds to support and develop our Online Service offering (our mobile apps, the Skybox etc) and we'd love you to be a part of it. We're looking for passionate and engaged people who want to hit the ground running in this fast-paced, exciting new team. Currently we are looking fo...
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                      You may have heard Sky is coming to Leeds in a big way. We are now creating brand new development teams based entirely in Leeds to support and develop our Online Service offering (our mobile apps, the Skybox etc) and we'd love you to be a part of it. We're looking for passionate and engaged people who want to hit the ground running in this fast-paced, exciting new team. Currently we are looking fo...
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                      Marketing Executive An opportunity has arisen for a Marketing Executive to work in a small marketing department of a thrilling new gambling brand based in Acton, West London. If you always make the customer No 1 and want to make our gambling brand thrilling at the same time – this could be for you. This is a key and diverse role in a start-up business and as important member of the marketing team ...
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                      Technical Project Manager (Metadata/EPG/VOD) Location: Reading, UK Charge Rate: £375 - £425 per day Contract Length: 6 months Overview: ICP Search are looking for a Technical Project Manager to work on a long term contract within the Digital TV sector. We are looking for someone who has in-depth knowledge of Metadata, Electronic Programme Guide (EPG), Video on Demand (VOD) and IPTV technologies. K...
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                      Big Data Analytics Manager Osterley or St Albans Are you mathematically minded with excellent statistical analysis experience? Do you have experience leading analytical teams within a project-based analytical environment? Do you have strong database and code development skills? Are you comfortable defining and delivering against analytical solutions? If so, our Big Data Analytics Manager position ...
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                      Company Confidential- London, London, SE1 3LW (5 days ago)
                      Overview The Head of Media Operation is primarily focused on ensuring the timely arrival of content into and out of Vubiquity Management Intl. Ensuring the chain of VOD video content ordering and processing is maintained to meet customer requirements in terms of volume, deadline and quality. With overall responsibility for 24/7 teams servicing all non-North American client requirements, this role ...
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                      Senior Acquisition Marketing Manager Senior Acquisition Marketing Manager / Digital Marketing Manager / Performance Marketing Manager Excellent salary + benefits & stock London Working for a leading digital entertainment subscription service, the Senior Acquisition Marketing Manager / Digital Marketing Manager / Performance Marketing Manager will devise and execute strategies to drive acquisition ...
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                      The IXL Company - East London(5 days ago)
                      Amazing opportunities available for our lively but busy sales company in the heart of the Docklands area in East London, and we are looking for vibrant and confident individuals to join our expanding sales team this March 2015. We currently have 5 sales assistant openings available asap!! Our openings are available immediately on a full time basis, minimum 4 full days per week, you must be living ...
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                      Are you proficient in analytical tools/languages with in-depth knowledge of customer lifecycle management? Are you an expert at delivering originality and expertise into the insight-generation process? Are you confident exploiting of a range of analytical techniques and solving complex business problems? Have you previously lead or managed an analytical team/project? If the answer to these four qu...
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                      My client is a leading Consultancy, Support and Integration specialist. Offering a full range of joined up end-to-end services including consultancy, facility and systems design / integration, managed production services and ongoing support. Working with some of the leading Broadcasters, Digital and Creative Advertising Agencies, Production and Post-production companies, Publishers, Gaming compani...
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                      Handle Recruitment is working with a global media and gaming company to find an engaging and self-motivated facilities coordinator to join their team in central London. You will require extensive knowledge of managing contractors, being able to manage their helpdesk, be up to speed with coordinating office moves and to ensure we are compliant in Health & Safety. Key Duties: Deliver first class cus...
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                      FirstSource - Cardiff, Wales (6 days ago)
                      Role Title: Guest Support Advisor Location: The successful candidate will be based at our contact centre in Cardiff Bay Reporting Relationships: The jobholder will report to a Guest Support Team Leader. Job Advert: We are looking for top talent to be part of a fun, vibrant, exciting, unforgettable and leading high profile client within the media and entertainment industry. This is an electrifying ...
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                      Salesforce Technical Architect - CRM - VOD - Sales Force - Technical Architecture - Identity Management Our well known media client is seeking a Salesforce technical architect to design, develop and deliver the technology solutions for Customer Service, CRM and Identity Management Key responsibilities: Involved in setting the strategic direction of worldwide platforms Inputting into the technology...
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                      We are an exciting new start up Transaction TV Business. We have a great opportunity for self-motivated and customer orientated individuals to work in our Contact Centre in West London. As a Customer Service Agent you will be responsible for providing an efficient and effective service to new and existing customers, ensuring all calls are dealt with promptly and in accordance with Company guidelin...
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