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                      Customer Service jobs in the Business & Strategic Management category

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                      Family Investments - Brighton, South East/Southern, BN21RF(3 days ago)
                      Family Investments is looking for a Customer Service Representative to join the growing Customer Services team based in Brighton. Working 37.5 hours per week on a rotary basis and will include working one in two Saturdays between 9:00 am to 1:00pm. Family Investments is a mutual organisation, meaning that we do not have shareholders and we are run for the benefit of our customers. 2015 will be a y...
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                      Customer service representative (Experience in Hospitality ideal) Sales and Customer Service Are you tired of Hospitality and Bar Work? Are you bored of working in the hotel/hospitality and bar industry? Tired of the long and unsociable hours that hotel, hospitality and bar work has to offer? Are you fed up of having no social life, and having to work your life around long hours in your current ba...
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                      2M Employment Solutions - Edinburgh(1 day ago)
                      Bars Service Manager (Full Time) Location: Edinburgh Salary: up to £21,500, depending on experience Leading Edinburgh based Student Association is looking for a permanent Bars Service Manager, with responsibility across all Bars. The post holder will work closely with the Bars Manager in order to ensure the smooth, efficient operation and highest standard of service and bar & food quality at all t...
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                      RZ Group - London, London (1 day ago)
                      My client, a major management consulting, technology services and outsourcing company are looking for a Customer operations Consultant within Smart Metering to help transform leading organizations and communities around the world. You will play a critical role in helping rtheir clients achieve success on a variety of challenging, interesting and innovative engagements. These will range from short ...
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                      Talent Service Consultant - Global Consultancy Firm London, SW1X £Competitive Our client is a global consulting firm that works with leaders to transform strategy into reality. They develop talent, organise people to be more effective and motivate them to perform at their best. Their focus is on making change happen and helping people and organisations realise their potential. They are now looking...
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                      The Body Shop International plc - East Sussex(2 days ago)
                      Part of the L'Oréal group, The Body Shop® International has an exciting new opportunity working on a key area of our business. We are a natural and ethical beauty brand, with 3050 stores in 66 markets around the world, operating through a multi-channel retail strategy, including stand-alone stores, global travel retail locations and e-commerce sites. Your Role: If you're passionate about drawing i...
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                      Location: Cardiff Salary: £30,000-£33,000 per annum depending on experience Contract type: Permanent Hours: 40 hours per week Let’s start with the facts CarShop aims to be the employer of choice within the motor retail industry. We put a lot of time and effort into finding and nurturing the very best candidates for every role, recognising and rewarding your achievements and supporting your persona...
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                      Is customer service supervision an area where you consider yourself an expert? Are you able to manage and boost the skills and moral of a team? This company with a global reach is looking for a customer operations supervisor or customer service team leader who has got their 'hands dirty' and has actively solved problems and has focused on office dynamics. This is a permanent, full time job based i...
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                      Business Improvement Analyst – Customer Care Reports: Resource & Performance Planning Manager Salary: Up to £30,000 plus Excellent Benefits (Up to 1 Year FTC) As Business Improvement Analyst you’ll support change improving planning processes by providing expertise in process analysis, mapping, developing and documenting optimised processes. You will own process maps, including managing change cont...
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                      3 x Smart Customer Operations Consultants to Senior Managers - "Big 4" Consultancy "Big 4" management consultancy seeks 3 x Smart Customer Operations Consultants, Mangers and Senior Managers to join their European Central London HQ. As a Consultant, Manager or Senior Manager within my client's Utilities practice, you will play a critical role in helping their clients achieve success on a variety o...
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                      Contract Opportunity- Customer Experience Manager- Mortgages- Gloucester A major financial service organisation is looking to recruit a customer experience manager to join their change management team on a mortgages based project. Role Requirements Establishing KPI's in order to track progress. Producing reporting and explanatory packs that focus on progress from a customer perspective. Working al...
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                      Zenopa - york, Yorkshire (3 days ago)
                      This role involves receiving, logging and handling customer enquiries and complaints for the company's product range (clinical diagnostic products and point of care testing kits for use in the healthcare market) and processing sales orders. Person Specification: An excellent opportunity for a BSc educated Biomedical Science/Life Science graduate looking to move into a scientific commercial role or...
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                      Business Manager - Electrical Engineering - Connected Car Fantastic opportunity working within newly established global team within a leading Automotive OEM. The Connected Car team are breaking new ground. Customer Fulfilment and Process Manager is a vital role in identifying the assets required to launch and sustain sales of products, assets that include training and communication guides, and pro...
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                      Contact Centre Partners are delighted to be supporting a highly reputable organisation in recruiting a Customer Experience Manager to join their customer service function. As the Customer Experience Manager you will be responsible identifying and implementing process improvements for the sales and customer service function. You will support the customer service advisors in handling escalations whi...
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                      B2B Senior Customer Strategy Manager Location - Home Counties Salary •c£70,000 per annum •Car Allowance of £5,500 •Fantastic Bonus & Benefits Package This is a brand new opportunity where you will set-up, implement and define the contact centre strategy for Business Customers. You will take ownership of setting this up from scratch and it is essential that you have ‘start up’ experience within B2B...
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                      Senior Business Analyst - Global Service Desk (GSD) Hatfield based. An exciting and diverse position has arisen to join my client, the leading provider of IT infrastructure services and solutions, to complement a new and dynamic technical team that delivers and supports technology that underpins the businesses Global Service Desk offering. My client are currently implementing a programme to replac...
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                      Legwork Employment Services - Aberdeen(5 hours ago)
                      OPERATIONS MANAGER - ABERDEEN - £COMMENSURATE In this high profile Executive Management role, you will be answerable to the Operations Director and be responsible for a budget of £10m+, overseeing 60 staff and a large number of heavy plant/machinery Job Purpose/Objective: Provide leadership to, and management of a well established company in Aberdeen. To achieve the Company objectives, including P...
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                      Aftersales Manager The Role As an Aftersales Manager you will responsible for providing direction for the entire Aftersales operation in order to deliver against one of Inchcape’s key priorities of ‘Growing Aftersales’. Our Aftersales Manager will ensure that all of the departments within the After Sales operation function efficiently and as one unit to optimise performance and provide customer ex...
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                      Ricoh UK Limited - LONDON, EC2A2EW(18 hours ago)
                      Business Relationship Manager Field Based - Nationwide Competitive Salary plus car and company benefits Job Purpose To act as a single point of contact for nominated Customers, to facilitate the ITIL Business Relationship Management framework which identifies the needs of existing and potential customers and ensures that appropriate services are developed. Ensuring performance against agreed Servi...
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                      Ricoh UK Limited - LONDON, EC2A2EW(18 hours ago)
                      Business Relationship Manager Field Based - Nationwide Competitive Salary plus car and company benefits Job Purpose To act as a single point of contact for nominated Customers, to facilitate the ITIL Business Relationship Management framework which identifies the needs of existing and potential customers and ensures that appropriate services are developed. Ensuring performance against agreed Servi...
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                      Operations Manager Monday to Friday 22k to 27k 8.30am to 6pm Mortlake (2min walk from Mortlake Station) Nr Richmond Area Hours: Full time (40 hours) Reporting to: Area Operations Manager Overview This role is the "engine" of the centre getting involved in all aspects of the business. The individual will be confident and have a positive and flexible attitude. This role includes a vast variety of ta...
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                      Senior Property Manager / Hall Manager / Residence Manager Our client is seeking an organized and motivated Senior Property Manager / Hall Manager / Residence Manager to manage the day to day operations of a flagship luxury student accommodation residence. As a Hall Manager / Residence Manager you will be responsible for the overall running of the development, to achieve and maintain the highest s...
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                      Outstanding opportunity for an experienced performance manager who will report directly to the Contact Centre Operations Manager and be responsible for the performance development of an inbound customer retention service on behalf of The Sun newspaper. The Performance Manager has a key role in helping drive overall performance of this service. This a fantastic opportunity for someone with experien...
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                      Operations Manager Monday to Friday 8.30am to 6pm Edinburgh Lochside Hours: Full time (40 hours) Reporting to: Area Operations Manager Overview This role is the "engine" of the centre getting involved in all aspects of the business. The individual will be confident and have a positive and flexible attitude. This role includes a vast variety of tasks that would be impossible to list. Duties range f...
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                      We are currently looking to recruit an Assistant Store Manager for our store in the Swansea Area. Reporting to the Store Manager you will have accountability for achieving sales, salaries and stock loss targets for your store with a typical annual turnover of £3-£5m. Working with a small management team you will take ownership for recruiting, training and managing a team of up to 30 staff. The Per...
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