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                      Customer Service jobs in the Computer Software industry

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                      Customer Success Manager (CSM) – SAAS/ Intellectual Property. Salary Up to £40k Basic + 10% Bonus + Benefits Do you have a track record in Customer Success with experience of working for aSAAS business? Are you bright, customer focused and interested in working for a fast growing SAAS provider which is fast growing and shaking up the SAAS / IPsector? If so please read on…. Our client is a fast gro...
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                      Programme Manager (Customer Experience, Digital Transformation) An innovative and well respected Not-for-profit organisation in East London is urgently seeking a new Programme Manager to lead the delivery of customer experience, process improvement, business change and digital transformation projects. They are looking to scale the organisation and as a result they are investing heavily in improvin...
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                      Technical Customer Support Advisor - Software Support Leicester - Contract - 2 Months Technical Customer Support Advisor with experience in a Software, I.T or Telecommunications environment and knowledge of Windows / Mac OS sought by a leading technology provider for integrated business communications solutions. Their "customer first" approach starts with their support function - offering new cust...
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                      Customer Support - Evening shift, Mon - Fri, 4pm - 12am - £20k - 26k My Client is a provider of Software Solutions, based in South West London. They are looking for a friendly and experienced customer/booking specialist to join their exciting, fast-growing company. The responsibilities for this role will include taking inbound calls and live chats, investigating issues as reported by Clients and a...
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                      CheckRecipient Limited - London, EC2M 2PA(5 days ago)
                      Customer Programs Director – Tessian Limited Permanent, Full time role – London, UK Customer Programs at Tessian Purpose of the role At Tessian, we are fixated by our customers’ success. We work with some of the world’s leading law firms, investment banks and technology companies, and it’s our mission to make their decision to use the Tessian platform the best they’ve ever made. Our obsession and ...
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                      Customer Success - Market Intelligence Platform - Salary flexible Customer Success Manager Our company We are a rapidly growing market intelligence platform. Our online service helps brands monitor their digital competitive landscape to ensure they stay ahead. Located in Central London, with a global customer base of leading brands across various industry sectors. We're expanding our Customer Succ...
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                      IT Helpdesk / Service Desk Support Analyst, Salary: £23k + Excellent pension and company benefits package, Based: Peterborough We have an exciting opportunity for an IT Helpdesk / Service Desk Support Analyst to work for a leading business services provider who are part of a global group. The purpose of the role is to provide 1st line and 2nd line helpdesk support to internal/external customers, a...
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                      IT Helpdesk / Service Desk Support Analyst, Salary: £23k + Excellent pension and company benefits package, Based: Peterborough We have an exciting opportunity for an IT Helpdesk / Service Desk Support Analyst to work for a leading business services provider who are part of a global group. The purpose of the role is to provide 1st line and 2nd line helpdesk support to internal/external customers, a...
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                      My Cambridge-based client, who offer Network & Infrastructure provision to Enterprise clients across the UK, are currently looking to hire a Service Desk Analyst on a permanent basis with immediate effect. In this position, the successful Service Desk Analyst will be tasked with responding to 1st/2nd line support issues, logging calls, creating tickets and escalating problems where necessary. It i...
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                      Global Support Service Director Surrey £60,000-£80,000 + benefits I am working alongside my Microsoft Gold Partner client who, due to continuous and exciting growth and investment, are looking to add a talented and experienced Global Support Service Director. This organisation provide high tech and innovative cloud based intranet solutions solutions to their clients across multiple and diverse ind...
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                      IT Service Desk Engineer - Godalming, Guildford, Surrey - £32,000 + full MCSE training This is an excellent opportunity for an experienced IT Support Engineer to join a well-established IT MSP in a senior capacity on their 3rd line IT service desk providing telephone & remote support to a wide variety of SME customers. To be considered for this position you will have exceptional customer service s...
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                      Head of IT Service Manager - Cloud Services / Infrastructure / DevOps / Security / Service Desk AN INSTRIMENTAL ROLE, SUPPORTING GLOBAL PLATFORMS OUT OF MALVERN! Experienced senior IT professional candidates considered Established, global company Cloud Services / Infrastructure / DevOps / Security / Service Desk £55,000 salary plus bonus scheme To apply please call 01244 567 567 or email luke.parr...
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                      Mac & Windows Service Desk Analyst / Service Desk Analyst - London Bridge A leading IT service provider that specialises in both Apple Mac and Microsoft Windows technologies is looking to add a 1st Line Support Engineer to its team based in London. This is a fantastic opportunity for someone with previous helpdesk support experience to work with the latest in Mac and Windows products and build a s...
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                      IT Service Desk Manager - IT Helpdesk Manager - £37,000 - £43,000 - Abingdon, Oxfordshire Job Title: IT Helpdesk Manager - IT Service Desk Manager Ideal Background: IT Support, Active Directory, MS Office, Windows Server, Exchange Server Team Size: Managing a 1st & 2nd line helpdesk team of 10 IT Support Analysts Frameworks: ITIL Location: Abingdon, Oxfordshire Salary: £37,000 - £43,000 Reference:...
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                      IT Service Delivery Manager - IT Service Desk Manager - ITIL - Oxfordshire - £40,000 This is an excellent opportunity for a customer focused confident & organised IT Service Delivery Manager / IT Helpdesk Manager to join an IT consultancy in the Abingdon area. To be considered for this position you will ideally have an IT background, but have moved more into customer service delivery, vendor manag...
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                      Senior IT Service Desk Engineer - Godalming, Guildford, Surrey - £32,000 + full MCSE training Job Title: Senior IT Support Engineer -Senior IT Helpdesk Analyst Core Responsibilities: 3rd line customer telephone & remote IT support Primary Technologies: Windows Server, Active Directory, Office 365, Exchange Server, HyperV, Citrix and Windows 10 Location: Godalming area of Guildford, Surrey Salary: ...
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                      This is a great time to join ODEON's IT department as not only have we just moved to a brand new office on First Street in Manchester City Centre boasting an auditorium, Winter Gardens and PS4/Xbox One, We are also moving forward into the future with our IT and User Systems over the next year.! The Role Provided 2nd level support of ODEONs hardware, infrastructure, and applications including on ca...
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                      Service Support Technician - Citrix / Exchange / Active Directory / Windows Server / TCP/IP A PROGRESSIVE ROLE FOR AN INDUSTRY LEADING COMPANY, BASED OUT OF STOKE-ON-TRENT! Experienced IT professional candidates considered Central Stoke on Trent location, easily accessible via public transport Established, leading company Citrix / Exchange / Active Directory / Windows Server / TCP/IP Competitive S...
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                      Service Delivery Manager Derby £50-60k A highly successful company based in Derby is currently looking to recruit an experienced Service Delivery Manager who can provide leadership to their technical delivery team. The successful candidate will take ownership of the day to day operations ensuring that all service desk staff record, prioritise and manage the lifecycle of incidents efficiently. You ...
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                      nGeneration Limited is one of the UK's leading independent IT service and solution providers to the UK Corporate Hospitality and Leisure markets, our Customers are groups including pubs, clubs, restaurants and hotels. We are currently seeking enthusiastic Project Engineers to join our team. As a member of our team you will benefit from a Company Van, Fuel Card, full uniform plus additional Company...
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                      Service Delivery Manager - Software House An expanding, innovative cloud-based software house currently has a demand for a Service Delivery Manager in Oxford, to support their major customers and provide a first class service. The company's cutting-edge approach to application delivery has led to them securing the opportunity to work with some of the biggest names in their respected sector. This a...
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                      Mac & Windows Service Desk Analyst / Service Desk Analyst - London Bridge A leading IT service provider that specialises in both Apple Mac and Microsoft Windows technologies is looking to add a 1st Line Support Engineer to its team based in London. This is a fantastic opportunity for someone with previous helpdesk support experience to work with the latest in Mac and Windows products and build a s...
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                      We are looking for a brilliant Release Manager to support a large digital transformation programme You will own the Release Management lifecycle which includes scheduling, coordinating and the management of releases across the organisation for multiple applications across different platforms. The releases can be inclusive of application updates and security improvements. Where necessary you'll pro...
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                      LE183A - 1st Line Support Engineer / IT Service Desk Engineer Location Burnley Salary - £20,000 plus excellent benefits This is an exciting opportunity for a 1st Line Support Engineer to join an expanding IT managed service provider, where you will have the ability to train and develop your career. As a Service Desk Engineer you will be resolving customer issues via a ticketing system therefore th...
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                      Job Title: Senior Accounts Administrator Location: Hull Salary: £20,000 per annum, with additional commission / bonus structure Job type: Full-time, Permanent The Company is a leading regional IT Solutions Provider and Sage Accredited Business Partner based in Hull. They are looking for an experienced Senior Accounts administrator to join their team. You must have experience working in an office b...
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