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                      Customer Service jobs in the Computer Software industry

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                      Spectrum IT - Basingstoke, South East/Southern, RG291BY(5 days ago)
                      An award winning and progressive technology group are looking for a Junior Product Specialist to join their growing organisation. This role will suit someone coming from Technical Customer Service background or someone with customer service experience who has a proven interest in technology. The successful Junior Product Specialist will be offered training and development as well as career progres...
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                      Are you looking for a German-speaking role in the heart of Glasgow? This is an opportunity to work either full-time or part-time flexible working hours and train with a worldwide provider to the gaming industry. What you'll be doing * Assisting customers with professionalism and care within our agreed response times. * Resolving all technical issues raised by customers, particularly via live chat,...
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                      Graduate Customer Relationship Officer, Salford Quays Salary: £25,000 (£29K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Customer Relationship Officer to help develop the company’s presence even further! You’ll get: Basic salary £25,000 Y1 OTE of £29k A friendly, fast p...
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                      Customer Success - SaaS Fleet Solutions - £26k OTE £40k Rapidly growing team - leadership opportunities Great step into the Customer Success & IT sector Clear benefits and proven ROI Benefits of this Customer Success role: Basic £26k Retention Commission of £14k/year taking overall package to £40k Full training Good growth potential and career development into sales, leadership or account manageme...
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                      Job Title: Graduate Customer Relationship Officer Location(s): Northampton/Milton Keynes Salary: £23,000 (£25.5k OTE) REF: J2107:EM:GJ:CRO Sector: Finance With roots tracing back over 300 years and offices across 60 countries, this client retains a global presence that sets them apart from other graduate employers. They’re currently looking to bring on board graduates to continue delivering on the...
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                      Graduate Customer Account Manager Location: Rhyl Salary: £20,000 (up to £30-35k OTE!) REF: J2023:NW Sector: Technology/Health and Safety With two decades of experience in their field, our client is a leading provider of health and safety software and e-learning training solutions. They’re known for a forward thinking approach to what they do, as well as being a fantastic place to work (a Sunday Ti...
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                      Graduate Customer Experience Representative, London Salary: £25k (up to £40k OTE) REF: J2632:LON A leading cybersecurity client of ours is on the hunt for ambitious graduates to join as a Graduate Customer Experience Representative – in this exciting graduate role you’ll be responsible for maintaining client relationships. You’ll act as the intermediary between them and the internal service teams,...
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                      An excellent opportunity has arisen for a Customer Care Centre Representative (Night Shift) to join our clients within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customer’s journey using their excellent customer service skills to identify the customers’ requirements at their point of initial contact. Our client’s representatives are ...
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                      Graduate Customer Experience Representative, London Salary: £25k (up to £40k OTE) REF: J2632:LON A leading cybersecurity client of ours is on the hunt for ambitious graduates to join as a Graduate Customer Experience Representative – in this exciting graduate role you’ll be responsible for maintaining client relationships. You’ll act as the intermediary between them and the internal service teams,...
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                      Pareto Law - Southampton, South East/Southern, SO151AL(3 days ago)
                      Graduate Customer Relationship Officer, Southampton Salary: £20,000 (£23K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Account Manager to help develop the company’s already presence even further! You’ll get: Basic salary £20,000 Y1 OTE of £23k A friendly, fast paced wor...
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                      Pareto Law - Southampton, South East/Southern, SO151AL(3 days ago)
                      Job Title: Graduate Customer Relationship Officer Salary: £20,000 (£23K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Account Manager to help develop the company’s already presence even further! They’re currently looking to bring on board graduates to continue delivering...
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                      Graduate Customer Experience Representative, London Salary: £25k (up to £40k OTE) REF: J2632:LON A leading cybersecurity client of ours is on the hunt for ambitious graduates to join as a Graduate Customer Experience Representative – in this exciting graduate role you’ll be responsible for maintaining client relationships. You’ll act as the intermediary between them and the internal service teams,...
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                      Graduate Customer Experience Representative, London Salary: £25k (up to £40k OTE) REF: J2632:LON A leading cybersecurity client of ours is on the hunt for ambitious graduates to join as a Graduate Customer Experience Representative – in this exciting graduate role you’ll be responsible for maintaining client relationships. You’ll act as the intermediary between them and the internal service teams,...
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                      Director of Customer Success / VP of Customer Success / Head of Customer Success Director of Customer Success London, £100-140k, + Stock Options Director of Customer Success / VP of Customer Success / Head of Customer Success needed by a well-funded high growth B2B SAAS tech company who are going through a phase of European growth. You'll be working directly with the CEO/Co-Founder and own the ent...
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                      We are small local business with ambitious expansion plans. To achieve this we are looking for an enthusiastic person to come on board to focus on supporting customers in using our bespoke in house developed windows application. You must be immediately available, with an ability to build training material and deliver it to employees at a range levels and understandings in an engaging manner. Posit...
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                      Position: 1st Line Support Advisor - Customer/ Technical Support Location: Tamworth, West Midlands Salary: £18,000 to £21,000 (dependent on experience) Benefits: Excellent Benefits A large, well known and industry leading organisation with a highly respected Software Product are looking to recruit an experienced Customer Support advisor to join their existing support function and to help provide a...
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                      The Company Working with a very promising start-up who are looking to further expand their reach in the UK market. Our client provides an award winning customer feedback software solution and consultancy to SMBs around the UK. Using their expertise and market leading technology, our client allows companies to provide a world class customer service experience, capturing customer's reviews/feedback ...
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                      Graduate Customer Relationship Officer Salary: £25,000 (£29K OTE) Sector: IT Services/Tech A business outsourcing and professional services company, our client is international and instantly recognisable. They’re looking for a Graduate Customer Relationship Officer to help develop the company’s presence even further! You’ll get: Basic salary £25,000 Y1 OTE of £29k A friendly, fast paced working cu...
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                      Spectrum IT - Winchester, Basingstoke, Southampton, Reading, South East/Southern, SO507DJ(1 hour ago)
                      Service Desk Manager required to join a progressive and growing company from their head office based in Winchester. The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team....
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                      2nd Line Support / Service Desk Analyst / Support - London £28,000 - £32,000 + Benefits 2nd Line Support / Service Desk Analyst / Support - London My client is a leading UK retailer who are looking for a 2nd Line Support Analyst to join their busy service desk. You will be responsible for supporting the Head Office & Retail stores across the UK providing core desktop support. You will have a stron...
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                      Would you like to use your technical support knowledge in a customer facing role on a busy service desk, supporting clients across 34 countries? My client is a global market leader offering superb opportunities to talented technical support personnel within its SaaS business, providing solutions to the Education, Government and Private sectors. The essential requirement is the ability to speak Dut...
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                      Spectrum IT - Winchester, South East/Southern, SO507DJ(9 hours ago)
                      Service Desk Manager - Winchester - Up to £45k Service Desk Manager required to join a progressive and growing company from their head office based in Winchester. The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incid...
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                      >Service Desk Analyst / ITIL - Customer Support role with well-established company providing web applications to blue chip clients. In this 1st Line Service Desk Analyst role you will be the first point of contact for customer support and service incident reports. You will join an established service desk taking calls and emails from clients and handling incidents and escalating based on ITIL proc...
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                      Service Delivery Manager - Bristol £40-60K An experienced ITIL Service Delivery Manager is needed to manage a new outsourced IT service provider for an established technology business in Bristol. The Service Delivery Manager will own the front line relationship between IT and the business and develop processes to deliver support to the business. You will monitor the service levels and key performa...
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                      MAIN PURPOSE OF JOB: IT Service Management own the delivery of IT consumer services and are responsible for ensuring the delivery and fulfilment of IT Services within the existing IT service framework. Under direction of the Lead Service Delivery Manager, the Service Delivery Manager will be responsible for the delivery of IT services to our user community. The SDM will consult with direct team me...
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