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                      Customer Service jobs in the IT & Software Development category

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                      Employer description We are one of the UK’s leading housing associations – a member of the G15 group, with over 21,000 homes in London and the South East. We’re a 2018 Sunday Times top 100 Best Company to work for. We invest a lot of time and resources in our people because we know it’s our people who will drive our success. If you’d like to join us and help make a real difference, find out more a...
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                      Customer Success Manager – Insurance – SaaS Home based, Thames Valley Up to £50k Base - £100k OTE + Extensive Benefits Package + Car Allowance Our client has a leading edge, proven and globally reference-able digital insurance platform delivered as a service and require a Customer Success Manager to manage and grow their relationship in two strategic GI accounts. As a Customer Success Manager, you...
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                      Our client; a Global Healthcare business and data automation company, are seeking a Customer Support Analyst to join their team providing First Line IT Support over the telephone, online/ email and be part of their friendly Customer Support Team. This is an excellent opportunity which would suit a Customer Service Professional who would like to pursue a career within IT Support. Job Duties: •Requi...
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                      VoIPCustomer Support Technician- Manchester VoIPCustomer Support Technician with experience of supporting either VoiceorData telephony required for our Manchester based telecoms customer. As a VoIP Customer Support Technician, your day will consist of fault managementof our suite of Telecoms Products& Services within a Service Desk environment. If you have previous experience supporting any of the...
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                      Broadband Customer Support Technician- Glasgow BroadbandCustomer Support Technician with experience of supporting either DataorVoice telephony required for our Glasgow based telecoms customer. As a Broadband Customer Support Technician, your day will consist of fault managementof our suite of Telecoms Products& Services within a Service Desk environment. If you have previous experience supporting ...
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                      Customer Support Agent x 2 - Stockport - £22K. Our client based near Stockport is currently looking for 2 Customer Support Agents. You will be providing user support and customer service on company supported applications and platforms. Troubleshoot problems, provide an effective first fix service, and advise resolver teams on appropriate options where problems cannot be fixed at the front line. Ke...
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                      QA Limited - Abingdon, OX144RY(6 days ago)
                      Employer description: We demonstrate over four decades experience to deliver award winning IT solutions within the leisure sector, with thousands of users who benefit from partnering with an organisation to offer a wealth of industry knowledge and expertise. We engage in a program of continuous strategic investment in people, product development and services. We mirror the friendly, people-orienta...
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                      Service Desk Analyst Due to expansion our client, an established Managed Service Provider, is looking to recruit a Service Desk Analyst to join their busy team based in Handforth, Cheshire. The Service Desk Analyst will provide IT support to a large customer base as well as internal staff. As a Service Desk Analyst, you will ideally possess experience of providing remote support within a Service D...
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                      QA Limited - Borehamwood, WD61WA(1 day ago)
                      Employer description Hertsmere Borough Council is responsible for providing services including benefits, car parking, community safety, elections, environmental health, housing needs, leisure and parks, licensing, planning, street cleaning and kerbside waste and recycling collections. You can have a look at what services we provide through the menu on the left-hand side of this page. We work in pa...
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                      Clemtech - Chatham, South East/Southern, ME44QU(1 day ago)
                      Technical Service Manager Job Ref JO0000009501SD Technical Service Manager Role for an I.T. communications experienced individual with excellent Customer Service skills. A background in Data Analysis skills using MS Excel, Google Sheets or SQL Presenting report findings to senior managers and other stakeholders IP Networking and Data Routing Linux Operating System Network experience (TCP/IP, Acces...
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                      SERVICE DESK COORDINATOR - CUSTOMER INTERFACE / PROBLEM SOLVING / PLANNING / DOCUMENTATION BRAND NEW ROLE IN AN INNOVATIVE TELECOMMUNICATIONS COMPANY IN MANCHESTER!! •Excellent communicator required to join a dynamic cloud services company •Competitive salary up to £25,000 + company benefits •Commutable distance to Manchester city centre by public transport •Strong interpersonal skills needed and ...
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                      2nd Line Service Desk Analyst / Nottingham / £13.45ph (INSIDE IR35) Initial 3 months We are partnering with a local authority client to add to their service desk capability. Key Service Responsibilities: - Providing the first point of contact service (telephony, online and remote assistance) for all customer incidents, requests for service and requests for change. - Implementation of the agreed in...
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                      Service Delivery Manager / Incident Manager / Customer Manager / Relationship Manager My market leading IT company is looking for an experienced customer support manager/incident manager/service delivery manager to join its team to manage the relationship with a telecoms client. This is a hybrid role and would ideally suit a contractor looking for a long term role. The role is not overtly technica...
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                      Service Partner Managers x2 Role: Permanent Location: South Nottingham Salary: £45,000 to £55,000 Scope: This role is responsible for managing the business as usual relationship with key partners and resellers. Supporting in respect of service process and service standards and promote Service Excellence at every point of customer interaction to enhance the customer experience. Reporting to the Ser...
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                      SERVICE DESK TECHNICIAN - WINDOWS / CITRIX / VOIP / NETWORKING Not feeling as refreshed as you'd like after the New Year? Boost your career in IT Support working for a multinational travel solutions provider! •Experience working on an IT Service Desk •Located in Preston, commutable from surrounding areas •Windows / Citrix / VOIP / TCP/IP Networking •Competitive salary up to £20,000 •Extensive bene...
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                      IT Service Desk Technician (1st line support) required by my amazing Aerospace client in Berkshire (Uxbridge) to join their great team. You'll have substantial experience of working in a customer service facing role providing IT hardware, software & telephony support. You will possess strong knowledge of Microsoft based operating systems e.g. Windows XP, 7, 8,10, server 2008/2012, as well as PC ha...
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                      *Prior banking experience is essential for this role* A globally recognised bank are currently recruiting for a 2nd Line Analyst to be part of their busy service desk, within their Central London Office. The successful engineer will be part of the team which deals with the corporate side of the the business. Core Responsibilities: *Sustain and improve PC Support performance by meeting SLA's and KP...
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                      IT Service Delivery Manager: Northamptonshire: £competitive + excellent benefits Broster Buchanan are engaged with a key client that are looking to recruit for a IT Service Delivery Manager. In this role will be responsible for the end to end service relationship with all functions within their business area. Working for a transforming IT Department, during an exciting period of change, the Servic...
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                      Service Desk Analyst - Dudley One of the UK's leading independent IT service and software solution providers to the UK Corporate Hospitality market, our Customers are groups including include pubs, clubs, restaurants and hotels. We are currently seeking an enthusiastic Service Desk Analyst to join our dynamic and expanding team. You will be responsible for ensuring that all Customer calls are answ...
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                      Senior IT Support / Service Delivery Consultant - Onsite Support & Projects Guildford, Reigate-Crawley area £35,000 - £40,000 + 23 days holiday + Public Holidays, Pension Scheme, Private Medical Insurance, Mileage Allowance We are a IT consultancy and support services for small, medium and large sized businesses. We specialise in the unique challenges faced by organisations with between 5 and 250 ...
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                      Employer description Currently seeking an ambitious individual with a passion for technology for a IT Service Desk Apprenticeship with a leading fashion retail college based in Central London. Main responsibilities As a Service Desk Apprentice you will work alongside the IT department to deliver valuable technical services to staff and students alike. Performing and completing preventative checkli...
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                      Salmon Limited - Basingstoke, South East/Southern(2 days ago)
                      Service Delivery Manager - ITIL - Permanent Service Delivery Manager is needed for a permanent or contract role based in Basingstoke with proven experience in service delivery for a high-profile customer’s web site. The candidate should have a good technical understanding of web platforms and good grounding on how customers use our solutions to drive revenues and profits. This role is a combinatio...
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                      Intelliteach is a global service provider, offering a full range of business process outsourcing for IT and accounting professionals within the legal industry. We offer complete coverage for any technology or support issues, and are able to create cost-effective methods in accounts receivables management. In addition to IT support we also develop cutting edge software and applications in support o...
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                      Where does this role fit in? The Service Desk is the first point of contact for our clients, this is a unique opportunity to join a fantastic team in a fast-paced, down to earth working environment. We use Salesforce call logging system to create incidents and request call tickets. Operating a shift pattern Monday to Friday 8am-6pm with occasional out of hours and weekend calls required, our team ...
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                      Spectrum IT - Farnborough, Alton, Farnham, Guildford, Winchester, South East/Southern, GU147SR(2 days ago)
                      Service Desk Team Leader is required to join a highly progressive IT company, whose focus is on IT security, from their head office based in Farnborough. The role of Service Desk Supervisor will involve being responsible for supervising internal technical support, but will mainly be focussed on supervising and providing high level support to their cloud services and on premise customers. This role...
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