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                      Customer Service jobs in the IT & Software Development category

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                      Spectrum IT - Basingstoke, South East/Southern, RG291BY(5 days ago)
                      An award winning and progressive technology group are looking for a Junior Product Specialist to join their growing organisation. This role will suit someone coming from Technical Customer Service background or someone with customer service experience who has a proven interest in technology. The successful Junior Product Specialist will be offered training and development as well as career progres...
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                      Customer Support / CRM Help Desk / Support Desk / SLA Targets / Customer Tickets / Jira / South Bristol / Permanent Bristol - £18 - £23K Permanent I am working exclusively with a client based in South Bristol who are looking to hire a CRM Helpdesk professional. This is due to an internal promotion and my client is open to starting someone with zero experience and training them into the finished ar...
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                      Launched in 2010 by a successful team of entrepreneurs, this company has rapidly become one of the fastest growing providers of web-based CRM, Marketing Automation and Business Applications. Their suite of cloud based applications are specifically designed for mid-size organisations helping them grow their revenues, streamline business processes and reduce operational costs. The Role: This role is...
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                      TPN Ltd - London, London (3 days ago)
                      Job Role:Customer Implementation Manager Salary: up to £75,000 Location: London The Role The Customer Implementation Manager is responsible for leading the configuration and implementation of the organisations products and solutions. The Customer Implementation Manager leads client working sessions, presenting prototyping alternatives and solutions, and then establishes and provides direction to i...
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                      Ordnance Survey - Southampton, South East/Southern, SO160AS(3 days ago)
                      Ordnance Survey has an opportunity available for a Customer Experience Executive to join the team based in Southampton. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of circa £34,000 per annum plus excellent benefits – this is a fantastic opportunity to develop a rewarding career. About us: Ordnance Survey (OS) is the national mapping agency ...
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                      An excellent opportunity has arisen for a Customer Care Centre Representative to join our clients within the Maintenance and Facilities Management environment. The successful candidate will be at the start of the Customer’s journey using their excellent customer service skills to identify the customers’ requirements at their point of initial contact. Our client’s representatives are pivotal in mak...
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                      Position: 1st Line Support Advisor - Customer/ Technical Support Location: Tamworth, West Midlands Salary: £18,000 to £21,000 (dependent on experience) Benefits: Excellent Benefits A large, well known and industry leading organisation with a highly respected Software Product are looking to recruit an experienced Customer Support advisor to join their existing support function and to help provide a...
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                      Technical Helpdesk Customer Support Agent - eCommerce Software Newbury, Berkshire Competitive Salary + Benefits - Full training provided - Who are: We are an International company with offices in the UK and Australia, with imminent plans to move into the United States marketplace. We offer retail software, responsive website design and online marketing services using our own software framework. We...
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                      Customer / Software Support Analyst (SQL)- FinTech Software SaaS Wetherby LS22 Negotiable Salary (DOE) + Discretionary Bonus, Health Scheme, Medical Scheme, Life Assurance, Company Childcare Voucher Scheme, Pension. About the company: We are a global financial software solutions provider helping organisations better control expenditure on all goods and services. The Role: We are currently hiring a...
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                      Service Desk Analyst - 6 Month Contract - Northampton - Circa £220 A Day Role Responsibilities: * Act as a single point of contact for phone calls and e-mails from staff regarding IT Issues and queries * Answering and responding to all phone calls in a friendly effective manner (working towards SLA <10% Abandonment rate)* Accurately record and prioritise Incidents and Service Requests against SLAs...
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                      Spectrum IT - Winchester, Basingstoke, Southampton, Reading, South East/Southern, SO507DJ(12 hours ago)
                      Service Desk Manager required to join a progressive and growing company from their head office based in Winchester. The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incidents and requests within the Service Desk team....
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                      Intelliteach - London, London (20 hours ago)
                      Intelliteach is a global service provider, offering a full range of business process outsourcing for IT and accounting professionals within the legal industry. We offer complete coverage for any technology or support issues, and are able to create cost-effective methods in accounts receivables management. In addition to IT support we also develop cutting edge software and applications in support o...
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                      Would you like to use your technical support knowledge in a customer facing role on a busy service desk, supporting clients across 34 countries? My client is a global market leader offering superb opportunities to talented technical support personnel within its SaaS business, providing solutions to the Education, Government and Private sectors. The essential requirement is the ability to speak Dut...
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                      Service Desk Analyst 1st/2nd Support London £28,000 Company Synopsis A business full of technical masterminds that facilitate a technology and platform agnostic. You will be building the best tools to develop products you can only get from a leader in eCommerce betting and gamiblng. This is the chance to provide solutions for simplified business and information management to help agribusinesses ca...
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                      Spectrum IT - Winchester, South East/Southern, SO507DJ(20 hours ago)
                      Service Desk Manager - Winchester - Up to £45k Service Desk Manager required to join a progressive and growing company from their head office based in Winchester. The role of Service Desk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal IT users. This is a customer focused culture, with emphasis on ownership of incid...
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                      Seeking an experienced 1st Line Service Desk Analyst, you will be responsible for the supply of Global Standard Services such as infrastructure, operational, and non-ERP application services. You will work in your team to provide first-line support for customer incidents and requests, ensuring that a high degree of customer service and SLA's are maintained. As the successful Service Desk analyst y...
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                      Field Service Technician – North East An exciting field based opportunity at Comms-care providing Network Support to customers based predominantly in Newcastle and the North East but may include travel further afield. Up to £20,000, company car, fuel card, Laptop, mobile, vendor qualifications. This will be an excellent opportunity to develop additional Networking and Server technical skills as ad...
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                      Service Desk Analyst, Cheshire East, £25K to c. £30K + Excellent Benefits Global software company seeks an Service Desk Analyst, to be based out of their Cheshire office. Keywords: Service Desk Analyst, Helpdesk Support, 1st line support, ticketing systems, Help Desk, Cheshire, Staffordshire, Stoke on Trent, Shropshire Duties: Joining the Customer Service Team, supporting, administrating and imple...
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                      Would you like to be an effective Service Desk Manager within an established business that has been averaging great year on year growth, has excellent staff retention rates and offers a challenging and rewarding environment to work in? About the business: Managed Service Provider already well on its way to becoming the largest and most influential technology partner for SMEs in the South East. Inf...
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                      Service Integration Manager Our Client is seeking to recruit a Service Integration Manager with at least 5 to 10 years expertise. Support of the IT Service Management within their aligned customer group in line with company IT Strategic direction to standardize and align to one way of delivering IT Service Excellence: · Assure IT delivery towards the assigned business area(s) – work in close partn...
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                      >Service Desk Analyst / ITIL - Customer Support role with well-established company providing web applications to blue chip clients. In this 1st Line Service Desk Analyst role you will be the first point of contact for customer support and service incident reports. You will join an established service desk taking calls and emails from clients and handling incidents and escalating based on ITIL proc...
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                      Where does this role fit in? The Service Desk is the first point of contact for our clients, this is a unique opportunity to join a fantastic team in a fast-paced, down to earth working environment. We use Salesforce call logging system to create incidents and request call tickets. Operating a shift pattern Monday to Friday 8am-6pm with occasional out of hours and weekend calls required, our team ...
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                      MAIN PURPOSE OF JOB: IT Service Management own the delivery of IT consumer services and are responsible for ensuring the delivery and fulfilment of IT Services within the existing IT service framework. Under direction of the Lead Service Delivery Manager, the Service Delivery Manager will be responsible for the delivery of IT services to our user community. The SDM will consult with direct team me...
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                      Ethero - Poole, South West (3 days ago)
                      APPLE REPAIR TECHNICIAN - IMMEDIATE START Our Client is an Approved Apple repair provider based in Poole, Dorset. About the role: As a Apple technician your role will be to maintain very high standard of repairs in a fast and efficient manner, you will be fully trained to achieve Apple certification to fix Mac and also iOS devices. We work to a strict quality and stringent timeframes, delivering b...
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                      ICT Service Desk Analyst £19,056 - £21,334 per annum Are you looking for a varied and challenging role? Then this is an ideal opportunity for you. Working as an ICT Service Desk Analyst you will be part of the ICT Services partnership. As a member of the Service Desk team you will be required to help maintain our excellent level of ICT support for staff and Councillors. Each day varies as you supp...
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