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                      Customer Service jobs in the Printing and Publishing industry

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                      CUSTOMER SERVICE ADVISOR - ALTRINCHAM - 16-19K We are looking for a enthusiastic, confident and customer focused individual who will thrive in our clients busy, dynamic company based in Altrincham. This is an excellent opportunity to join a market leading company in an inbound customer service and sales role. You must have excellent communication skills and have the ability to build rapport. If yo...
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                      We have recently registered a varied Customer Service Process and Support Coordinator job, supporting a publishing company on their business processes and systems. Our client is seeking a well-organised and innovative analyst with experience of customer service and User Acceptance Testing (UAT). This role involves informing employees of decisions, changes and other relevant information on a regula...
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                      The main duties of the role include: Providing excellent customer service over the phone Representing the brand and their products Registering products and guarantees Answering customer queries Occasional upselling of accessories and extended guarantees The ideal candidate will: Have customer experience, whether over the phone or face to face Be flexible with their working hours as this role invol...
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                      Customer Service Advisor Kingston £12 p/hr Our professional, fast-paced and dynamic client, based in Kingston are seeking an experience Customer Service Advisor with the opportunity for excellent career progression. As a successful candidate you will have sound experience in a similar role whereby you are able maintain a 'can-do' attitude and constantly assist customers on queries. You will have e...
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                      As a Customer Service Advisor your responsibilities will include answering incoming telephone calls, dealing with queries and complaints, providing excellent customer service and other ad hoc related duties. The successful candidate will: Have previously worked within a telephone based customer service role (Essential) Have previously worked in a fast paced environment (Essential) Have a good tele...
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                      As a Customer Service Advisor your responsibilities will include understanding the nature and priority of customer issues through effective questioning and listening skills, taking ownership for resolving queries and complaints raised by clients, monitoring the progress of 'open calls' and keeping the client infirmed of any developments, ensuring completion of jobs to customer expectations, prepar...
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                      This Customer Service / Helpdesk role will entail the following duties: Working on a busy helpdesk Some shift work Answering incoming calls Updating systems and data entry Complaint handling Organising schedules Contacting contractors and engineers Liaising with internal and external departments Our client is looking for an experience customer service officer with experience resolving issues and c...
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                      To work in a busy Call Centre environment providing a professional, world-class service to all customers with contract vehicles. As part of a team of Customer Service Advisors within the Vehicle Service Management function provide a high quality service to all customer facing activities to include all aspects of servicing, maintenance, vehicle repair booking, problem solving and customer support. ...
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                      As a Customer Service Administrator, you will be working as part of a busy team, responsible for taking calls from clients, providing an excellent level of service. Duties will include, however are not limited to, liasising with clients over the telephone and via email, provide a broad range of information, carry out identification checks, keeping the database up to date and referring queries wher...
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                      Our client is currently seeking a Dutch Speaking Customer Liaison Executive to join their expanding organisation based in Abingdon on a full time/permanent basis on a contract of 6 months. Activity Level Responsible for managing all aspects of customer service for a portfolio of customers, and handling queries and processing transactions relating to particular clients orders. Maintain an accurate ...
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                      Head of Customer Support – Up to £75k + Benefits About the Company Our client is a market leading Business Information group with a strong international presence. About the role of Head of Customer Support Due to some internal re structuring they are looking to recruit for a Head of Customer Support to be based in their Central London office. You will be managing 4 Managers who will have upwards o...
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                      Archant - Worthing, South East/Southern, BN11 1UG(1 day ago)
                      We have a vacancy for a Part-Time Customer Services Administrator to join our existing support team in our Worthing office. This is a permanent role based on 20 hours per week. About the Role The role will include supporting the Sales Team, working to strict deadlines and ensuring company policy is adhered to. This will involve using the bespoke booking system, use of Excel for reports and analysi...
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                      Our client is currently seeking a Dutch Speaking Customer Liaison Executive to join their expanding organisation based in Abingdon on a full time/permanent basis on a contract of 6 months. Activity Level Responsible for managing all aspects of customer service for a portfolio of customers, and handling queries and processing transactions relating to particular clients orders. Maintain an accurate ...
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                      As a Customer Satisfaction Analyst, you will be working as part of a busy team, responsible for providing administrative support. Duties will include, however are not limited to, creating client and internal reports, creating communications, writing reports, administrative support for bids and presentations, assisting with surveys and feedback leaflets. The successful candidate will: Have a strong...
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                      Michael Page - --Bracknell, South East/Southern(5 days ago)
                      The successful Customer Care Director will be required to ensure the customer care team are able to provide a seamless and efficient service to current and potential customers. Your role will also involve: Using your existing resources, lead and develop the customer care team in allegiant with the regional organisation and capable of supporting the revenue objectives of the region. Managing activi...
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                      Michael Page - --Croydon, South East/Southern(6 days ago)
                      Oversee all aspects of the Client Care Centre across all our luxury retail divisions, including all customer enquiries and escalated issues. Full responsibility for the Management of the Team and the delivery of the Customer KPIs. Dealing with, personally and closing the higher level complaints. Maintain a strong business partnership with all our luxury divisions Set and deliver performance target...
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                      Michael Page - --Bracknell, South East/Southern(6 days ago)
                      As a German Customer Care Representative your duties will include: Liaising with the German and UK customer base to support with general enquiries and trouble shooting complaints. The maintenance of customer records, updating and amending the records as required. Validating customer credit requests and returns. Ensuring that all compliance and regulatory requirements are met. The successful German...
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                      Certus Sales Recruitment - Crawley, South East/Southern, RH110(4 hours ago)
                      Field Sales Executive – Stationery, Print and Managed Service Sales Surrey / Sussex 23-27k Base, 31-37k OTE + Car + Executive Benefits Our award winning client, A US based organisation with sales and operations in over 50 countries, has grown to become a true global leader in the office consumables market with a turnover that now exceeds $11 billion per annum. Due to continued growth throughout th...
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                      Windows 7, OSX, Active Directory, Lotus Notes, Exchange, Multiple Mobile Platforms (BlackBerry, iOS, Android) An exciting opportunity for a service desk analyst to join one of Britain's leading consumer media companies. You'll be supporting end users remotely within an ITIL framework. This is a large nationwide environment with a wide scope of technologies. The successful candidate will have outst...
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                      PLEASE NOTE: If you do not have previous experience working in the printing sector your application will not be considered. Our client: This leading light in print management is looking for a brilliant Account Manager to work with one of their biggest brands in a small, motivated team delivering a high level of customer service! Working with many of the UK's most well known brands, our client trul...
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                      Main duties: Client relationship and satisfaction, including building and developing customer relationships Co-ordination and management of the end to end production process including planning, managing and progressing of jobs on a day to day basis Account growth and profitability Managing costs including accurate forecasting and timely and accurate invoicing Procedures and process, working within...
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                      We have an opportunity within our Credit Control team based in Norwich for a Key Account Credit Controller to work on a fixed term contract covering maternity leave for nine months initially About the Role You will work as a member of Archant Accounting Services Credit Control team, interacting with sales departments throughout the Group as well as external customers. This role involves chasing an...
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                      Job Title: Night Operations Manager Location & Post Code: Newcastle upon Tyne, Tyne and Wear (NE11) Salary: Circa £29,000 per Annum (Dependent on Skills and Experience), Car / Car allowance and Performance Related Bonus Our client is the market leader in newspaper and magazine distribution and time sensitive logistics. With sales in excess of £1billion they distribute over 53 million items a week,...
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                      BUYER LOCATION: Bradford SALARY AND BENEFITS: £25,000 - £30,000 SUMMARY: We are currently looking to recruit an Indirect Buyer to work for a fast moving manufacturing company in Bradford. COMPANY INFORMATION: - Market leader within their Sector - Manufacturing and Distribution Company YOU MUST HAVE THE FOLLOWING: - Minimum 3 years' experience in fast moving manufacturing - Be able to demonstrate c...
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                      Brook Street - Tunbridge Wells, South East/Southern, TN48AT(4 days ago)
                      Salary: £45,000 Hours: Monday to Friday 09:00am - 17:00pm This leading print and direct mail service provider are looking for a business development manager to join their successful team. The successful candidate will have proven leadership skills as well as experience of working in the print and direct mail industry. The candidate will be responsible for: - Achieving financial growth based on agr...
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