Customer services contractor mortgage complaint handling jobs at Huntswood

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Huntswood - London, London (1 day ago)
Our client, an established Wealth Management Firm is seeking an experienced Analyst to work within their Client Services function. You will analyse the root cause of complaints and identify opportunities to build a culture of Risk & Regulatory awareness in order to reduce complaint volumes. You will be responsible for: Driving continuous improvement Promoting a Compliant, Service focussed culture ...
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Huntswood is managing a regulated file review of pension, investment and protection products for our biggest client. This client is a leading UK-based financial services group and one of the largest companies within the FTSE 100. We are looking for experienced file checkers to review regulated sales of pension, investment and protection products for suitability and compliance. Role overview: Worki...
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Our client, a specialist lender is currently seeking an experienced Business Analyst with a strong Mortgage and Lending background. In this role you will liaise with various business units, stakeholders and third parties to define and document requirements for both business and technology projects. You will be responsible for: Collecting relevant information and documenting the 'as-is' environment...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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Our client, a financial advice network are seeking a Training & Competence Manager to cover Scotland and ensure T&C scheme requirements are fulfilled and to ensure the monitoring of firms and advisers is conducted at the right levels. Your key duties would be to: Carry out visits and competence assessments on pre-joining firms to test that their professionalism and knowledge are at the right level...
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A key life and pensions client is looking for a team of exceptional telephony-based Retirement Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals at retirement stage; discussing product risks and benefits with customers who wi...
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Calling all ex-Financial Advisors! A key retirement and pensions client is looking for telephony-based professionals to work in a customer-focused and quality-led environment. This is a 6 month contract with the potential to extend, paying a daily rate of £250 to £300 dependent on experience. Do you have a strong financial services background and an understanding of pensions and retirement product...
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A key life and pensions client is looking for a team of exceptional telephony-based Customer Consultants to support their business as usual processes on an interim basis. Working within a customer-centric and outcome-focused environment, you will be providing non-advised technical information relevant to individuals' profiles; discussing product risks and benefits. Customers may wish to make addit...
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Our client, a leading building society is looking for a Collection Supplier & Industry Liaison Manager to join their mortgage collections team. Your key duties would be to: Lead the development of the Collections Supplier performance framework in partnership with Supplier Management function, Compliance and Legal teams Agree risk thresholds and tolerances with key internal stakeholders Agree perfo...
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Our client, a well known wealth management organisation, is seeking a contractor to provide paraplanning support. Your responsibilities would be to: Prepare suitability letters, reports and recommendations for areas including; investments and pensions Undertake pension, income drawdown and investment reviews as well as making recommendations across these areas Product and fund research Prepare cas...
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Head of Infrastructure Operations Huntswood is looking for an experienced Head of Infrastructure Operations to join its growing IT department. As Head of Infrastructure Operations, you will be responsible for all IT infrastructure services and operations, including network, telephony, security, servers, storage and databases. Role Overview: Responsibility for IT infrastructure services and operati...
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Huntswood - Cardiff, Wales (3 days ago)
Huntswood is looking for experienced financial services collections professionals to join an exciting collections and recoveries project in Cardiff. Working on behalf of a top retail finance client, you will specialise in retail finance collections in an outcome-focused environment. These full-time contract-based collections and recoveries roles start ASAP. We are holding an assessment centre for ...
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A key life and pensions client is looking for a team of exceptional Team Managers to support their business as usual processes on an interim basis. This is a 9 month contract with a potential to extend. Role overview: Working within a customer-centric and outcome-focused telephony environment, you will be overseeing a team providing non-advised technical information relevant to pension customers a...
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A key life and pensions client is looking for a team of exceptional telephony-based Quality Assurance Consultants to support their business as usual processes on an interim basis. This is a 6 month contract with a potential to extend. Role overview: Working within a customer-centric and outcome-focused environment, you will be quality assuring telephony-based consultants that are providing non-adv...
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Our client, an established retail financial services organisation is seeking an experienced Resource Planning Consultant to manage the long, medium and short term planning cycle and resource deployment. You will be responsible for ensuring that the business achieves the highest level of service delivery whilst also experiencing improved cost efficiency. You will be responsible for: Leading a team ...
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Our client, an established retail financial services organisation is seeking an experienced Resource Planning Consultant to manage the long, medium and short term planning cycle and resource deployment. You will be responsible for ensuring that the business achieves the highest level of service delivery whilst also experiencing improved cost efficiency. You will be responsible for: Leading a team ...
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Our client, an established retail financial services organisation is seeking an experienced Resource Planning Consultant to manage the long, medium and short term planning cycle and resource deployment. You will be responsible for ensuring that the business achieves the highest level of service delivery whilst also experiencing improved cost efficiency. You will be responsible for: Leading a team ...
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Huntswood - London, London (2 days ago)
- London £350 - £450 per day dependent on experience Our client, require two Communication Analysts to help formulate and execute internal and external communications plans to support a key strategic objective for the bank. Candidates must possess experience in either leading or holding a key role in communication projects and content deliverables. The candidates must be able to produce communicat...
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Data Analyst - Cheshire £300 - £350 per day Our client, urgently require a competent Data Analyst to work closely with the Data Project Lead to analyse data requirements before formulating and executing solutions. You must be extremely analytical by nature, pedantic about data quality, well versed in the identification of data issues, and good knowledge of tools used for various situations. The ri...
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Release, Quality and Implementation Manager Huntswood is looking for an experienced Release, Quality and Implementation Manager to join a growing IT department. As a Release, Quality and Implementation Manager, you will be responsible for the implementation of high quality services to clients and employees, both new and existing. Role Overview: Ensuring change implementations are well prepared, sa...
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Huntswood are recruiting for a Senior Recruitment Consultant to work within The Recruitment Team. This role is based in Reading, with some UK travel included. The salary is up to £35,000 based on skills and expertise. This is a sales focussed role; business development, headhunting and relationship management are all core elements to the job. You will be expected to identify and target new sales o...
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