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                      Customer Support & Client Care category and Computer & IT Services industry jobs

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                      Spectrum IT - Southampton, Winchester, Portsmouth, South East/Southern, SO143JA(8 hours ago)
                      Technical Account Manager - SaaS, Web Apps, HTML Software Product Training, Support and Client Retention Hampshire: Southampton - near Winchester, Fareham We are looking for an IT Account Manager / Technical Support Consultant to join a growing SaaS Customer Support team based in Southampton. The role is best suited to a self-starter with a background in Product Support / Customer Retention and so...
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                      Monster Worldwide - Brno, (1 day ago)
                      Kundservice / Kundtjänst Placering i Brno, Tjeckien Monsters syfte är att positivt påverka så många liv som möjligt genom att koppla samman människor med karriärmöjligheter. Med vår branschledande teknik, innovationer och kundsupport hjälper vi våra kunder med deras rekrytering och kandidathantering på ett sätt som är unikt för Monster. På Monsters kundtjänst kommer din att roll vara att leverera ...
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                      Job title: Graduate Customer Representative Location: Wovlerhampton Salary: £23k (OTE £28k) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Role: Graduate Customer Representative As Graduate Cust...
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                      JOB DESCRIPTION SERVICE DELIVERY MANAGER Brief description The Service Delivery Manager (SDM) has primary responsibility for theservice teams within BITS and ensuring that we are delivering service to our customer. The role requires a close working relationship with the 3rd party Service Delivery Manager who will be in the same team. This role has responsibility for escalations and service reviews...
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                      Spectrum IT - Southampton, Winchester, Portsmouth, South East/Southern, SO143JA(1 day ago)
                      Product Specialist - SaaS Software Product Training, Support and Client Retention Hampshire: Southampton - near Winchester, Fareham We are looking for a Product Specialist / Customer Support Consultant to join a growing SaaS Customer Support team based in Southampton. The role is best suited to a self-starter with a background in Product Support / Customer Retention and some experience in IT / Saa...
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                      Job Title: Customer Service Advisor Hours: 40 hours, Mon-Fri or Tues-Sat Duration: Permanent Annual Leave: 20 days (Plus bank Holidays) Salary: £16,640 Customer Service Advisor A modern, expanding small business are looking for a proactive, approachable Customer Service Advisor to join their team. As a Customer Service Advisor you need to be resilient and have a positive can-do attitude. The compa...
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                      Customer Success/Support Consultant (Software) Bury St Edmunds £20,000 - £23,000 A highly successful Bury St. Edmunds based Software company is expanding their customer support team as their business, products and services continue to expand. The company have an exceptional senior management team, fantastic culture and a market leading software product. This company is a thriving business, achievi...
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                      FPSG are recruiting for our leading global client based in Galashiels for a number of Technical Support Agents to join their expanding teams. We are recruiting for Technical Support Agents in Galashiels. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Technical Support experience with a real passion for technology. In return you will receive structured company t...
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                      Job title: Graduate Customer Representative Location: Wolverhampton Salary: £23k (OTE £28k) Sector: Telecoms Working for a cloud-based telephony company with a presence across Europe, you will act as the first port of call for new and existing partners, providing a first class service from initial contact right through to sale completion. The Role: Graduate Customer Representative As Graduate Cust...
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                      Creative Technologies - Horsham, RH12 5QE(1 day ago)
                      Creative Technologies provides IT expertise to the Financial Services industry and forms part of the Benchmark Group of companies. We are looking for a motivated and confident communicator to provide 1st class customer service experience to our customers by supporting our online web applications (developed in house), internet based telephone systems and internal IT infrastructure. In this role, yo...
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                      ROLE PROFILE Online Customer Care Advisor Department: Digital Centre Location: Wilford, Nottingham Hours of Work: Monday to Friday, 08:45am-17:45pm Contract type: Permanent As an Online Customer CareAdvisor you would be sharing your experience and knowledge with customers to ensure they can navigate their way around our website and are provided with advice and help to make their purchasing decisio...
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                      Spectrum IT - Southampton, Winchester, Portsmouth, South East/Southern, SO143JA(1 day ago)
                      Client Services / Account Manager - SaaS Software Product Training, Support and Client Retention Hampshire: Southampton - near Winchester, Fareham We are looking for an IT Account Manager / Customer Support Consultant to join a growing SaaS Customer Support team based in Southampton. The role is best suited to a self-starter with a background in Product Support / Customer Retention and some experi...
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                      Helpdesk Call Analyst (nightshift) Company: IT Location: Nottingham city centre Salary: c£23,000 including shift allowance Based in the centre of Nottingham this is a great opportunity for an outgoing, confident and experienced IT Helpdesk Operator to work within a small team providing IT helpdesk support to European and UK clients on the nightshift. You will be working 12-hour shifts: 19:30 - 07:...
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                      German and Spanish Speaking Customer Care Administrator Warrington Full time permanent £21.5K + Benefits Our client, a global company within the electronics sector, is seeking to appoint a German and Spanish speaking Customer Care Administrator. The successful candidate will be joined a friendly and passionate team. Key Tasks Ensure all calls are answered and complete all outbound activities which...
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                      Key Account Support Lead (Customer Success) - Fintech Software Swindon SN6, £30,000 + Excellent Benefits Package (See below) + We are looking for a Key Account Lead to join our fast-growing Customer Success Team to support in constantly improving the service we provide to our Clients as we migrate them to the latest version of our flagship solution + Reporting line into the Customer Success Manage...
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                      Zoon Link Limited - Winchester, South East/Southern, SO238UJ(2 days ago)
                      Do you have a passion for IT Do you have first rate Customer Service skills Have you been the first point of contact role for enquiries, and responded either in person / phone or by email As a core member of our client's Public Sector technical team your aim will be to resolve support calls at first point of contact. Working within a team of 10 you will carry out fault detection and problem diagno...
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                      Customer Service Adviser in Newmarket CloudScope has an exciting opportunity for a Customer Service Advisor to join an ever-growing leading analytical services firm based in Newmarket. The Customer service advisor will be a pinnacle part of the team and have a great chance to progress with a fast growing company. The Role • Immediate liaison with client contacts to resolve any potential issues • K...
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                      Skypath - London, London (2 days ago)
                      Technical Support / API Implementation Consultant – Permanent - London Salary: Competitive Our client is a global Travel Tech provider and is looking for a Technical Support / API Implementation Consultant to join their office based in London with expertise in Technical Support / XML / API and JSON. Role: We are looking for someone with an IT Support background who can work with their worldwide cl...
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                      This company specialises in plastic film adhesives and display protection mediums, operating on over 35 international online marketplaces. They are recruiting for a full time Customer Service Advisor position in Park Royal, London NW10. The role involves: - Actively responding to customer emails - Offering technical assistance via email and phone - Processing customer orders and returns - Tracking...
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                      Help desk Officer Contract. Wolverhampton. £10-£11.25 Per hour. 3 Months + Help desk Officer required. You will assist users with queries and problems relating to their use of the system. Assistance is provided over the phone, via email and using remote assistance software. The role Offering first line support to users Resolving users' systems issues and problems with using the system Offering tec...
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                      This Managed IT Specialist is on the lookout for a fantastic Client Relationship Manager to join their lively, friendly team in Bournemouth! The purpose of your role is to be the primary contact point for managing their smaller accounts and to support the Client Development Managers. Responsibilities: Client Relationship Managers have responsibility for a number of named accounts working in severa...
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                      French & Spanish Customer Service Specialist Sunbury-on-Thames Permanent Full Time £22K + bonus + benefits + travel allowance Our client, an international company, is seeking to appoint a French AND Spanish Customer Service Specialist. The successful candidate will be responsible for calls, chat, and email queries in a professional, friendly, and efficient manner. Key Tasks To receive incoming cal...
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                      2nd Line Service Desk I have a fantastic opportunity for a 2nd Line Service Desk based in Wimborne, Dorset. This is a contract role for initially 6 months with a view to be on going. 2nd Line Service Desk - Job Description Provide IT support via telephone, remotely or in person for the resolution of software, hardware or network issues, in line with service level agreements Carry out initial fault...
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                      Service Desk Analyst Job Description Summary The purpose of the Service Desk Analyst role is to join our client centric, technical Support team and to deliver outstanding client service. This is a vital role within the Support department, as being the single point of contact, the Service Desk Analysts will deal with overflow from the Client Service Representative. As we are client centric, we requ...
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                      About Job; We have an exciting opportunity for an experienced Customer Service Agent, with a background in dealing with a wide range of customer enquiries, to join our busy and thriving team.The role bears online sales and marketing, supporting customer oriented perspective with the ability to convince and highly express over the phone and various communication software products mainly for Turkish...
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