Customer Support & Client Care category and Legal Services industry jobs

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We are currently recruiting for a Customer Services Executive to join our team. You will act as the first point of contact for all clients and will be responsible for managing support calls from assignment to closure, providing on line training and becoming involved in the testing and progression of our new software applications. This is an opportunity to work for one of the leading suppliers of c...
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Customer Services Representative Division: ME Legal & Financial Remuneration: £19,000 (dependant on experience) Hours: 40 hours per week Annual Leave: 28 days (including bank holidays) As a Claims Executive you will be part of the processing team undertaking a large number of cases that will provide our clients with a valuable step towards receiving compensation for mis-sold mortgages. The post-ho...
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I am currently seeking an experienced Team Manager to join this expanding organisation based in the centre of Leeds, this is a busy and demanding role where you will be responsible for managing and leading a team of staff, ensuring they are working to SLA's and within regulatory constraints. The successful candidate will have experience of working within team management previously, you will have l...
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Epoq Legal Ltd - Hinckley, LE100NB(1 day ago)
CUSTOMER SERVICE/TECHNICAL SUPPORT ADVISOR £16,000 TO £20,000 PRO-RATA FIXED TERM CONTRACT TO COVER MATERNITY LEAVE If you are looking for an exciting opportunity to work in a Customer Service role for a fast growing company in the Hinckley area, then please read on. We are looking for Customer Service Advisor who wants to work in a fun, friendly, fast-paced and innovative environment, changing th...
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Customer Service Advisor (Legal Recoveries) Location: Leeds Salary: £18,990 starting salary + bonus + benefits Hours: You must be able to work between the hours of Monday to Friday 8am - 8pm with Saturdays 8am-2.00pm. The Company: My client is a market leading law firm, approved and regulated by the Solicitors Regulation Authority, which operates independently however is a member of their larger g...
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I currently have an excellent opportunity to join this market leading law firm, if you have excellent communication skills, previous customer service experience and the ability to work as part of a team this is the role for you. Working as part of the Claims Team, this is a busy and demanding role where you will be responsible for speaking with customers who are enquiring about new claims and disc...
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What will you be doing? Undertaking Subject Access requests and other relevant enhanced individual rights requests. Completing comprehensive reviews of customer's accounts, and delivering a robust and FAIR service Using knowledge of in-house processes, client processes, products and brands, ensuring customer expectations are met and overall interaction is efficient and compliant. Achieve productiv...
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SF Group - Leeds, Yorkshire (2 days ago)
I am currently seeking an experienced Team Manager to join this expanding organisation based in the centre of Leeds, this is a busy and demanding role where you will be responsible for managing and leading a team of staff, ensuring they are working to SLA's and within regulatory constraints. The successful candidate will have experience of working within team management previously, you will have l...
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This is a fantastic opportunity to join a growing business based in the centre of Leeds, our client is a growing law firm and are seeking Customer Service Advisors to join their re-mortgage team. This is a busy role where you will be responsible for supporting the re-mortgage case managers, dealing with customer queries and assisting them achieve their completion dates. The successful candidate wi...
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SF Group - Leeds, Yorkshire (2 days ago)
My client, a marketing leading debt recovery law firm based in central Leeds is currently seeking an experienced Debt Recovery Advisor to join their expanding team. They offer excellent opportunities for career progression along with a friendly, professional and relaxed working environment. The successful applicant will have experience of working in collections / debt recovery, you will have excel...
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SF Group - Leeds, Yorkshire (3 days ago)
I am currently seeking an experienced Call Quality Officer to join this large organisation based in the centre of Leeds, this is a busy role where you will be responsible for assisting the team in ensuring that the firm establishes and maintains effective, best practice in terms of regulatory compliance and quality - with a specific focus on agent telephone activity. This is a 'hands-on' role whic...
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Our client is an expanding law firm based in Leeds, and due to growth they are currently seeking Legal Customer Account Associates to join their team. As a Legal Customer Account Associate your role is to handle inbound and outbound calls, talking to our customers about their accounts which have fallen into arrears. The role will involve understanding the customers’ situation and then working with...
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Job Title: New Client Team Enquiries Assistant Location: Northenden, Manchester Salary: £17250 basic + Commission Job type: Permanent, Full time The Company is a top 200 Law firm that specialises in personal injury. They cover every area of personal injury including public liability, occupier's liability, road traffic accidents, employer's liability, industrial disease, serious injuries and clinic...
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Account Manager Central London Permanent Full-time £30K to £50K per annum + Benefits The company: Our client, an international software company within Intellectual Property, is looking to appoint an Account Manager to join their team. What you'll do: Client account management and ensure client retention. Liaise with all areas of the business to meet client expectations. Build an effective business...
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Hiring People - Edenbridge, South East/Southern, TN86EN(3 days ago)
Telephone Agents An established Legal Services provider based in Edenbridge are currently seeking Telephone Agents to join their team. The company are building a small team of telephone agents to make appointments for their Consultants with existing and potential new clients. They are currently looking to recruit two new colleagues. If this opportunity is of interest to you please attach your CV t...
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Job Title: RTA Portal Submission Fee Earner Location: Northenden, Manchester Salary: £18,000 per annum Job type: Permanent, Full Time The Company is a top 200 Law firm that specialises in personal injury. Established in 2000 and they pride themselves in the work they do helping injured people. They cover every area of personal injury including public liability, occupier's liability, road traffic a...
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We are currently recruiting for a Customer Service Executive to join our team. You will act as the first point of contact for all clients and will be responsible for managing support calls from assignment to closure, providing on line training and becoming involved in the testing and progression of our new software applications. This is an opportunity to work for one of the leading suppliers of cu...
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SF Group - Leeds, Yorkshire (4 days ago)
Our client is an expanding law firm based in Leeds, and due to growth they are currently seeking Legal Customer Account Associates to join their team. As a Legal Customer Account Associate your role is to handle inbound and outbound calls, talking to our customers about their accounts which have fallen into arrears. The role will involve understanding the customers' situation and then working with...
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Customer Service Advisor (Legal Recoveries) Location: Leeds Salary: £18,990 starting salary + bonus + benefits Hours: You must be able to work between the hours of Monday to Friday 8am - 8pm with Saturdays 8am-2.00pm. The Company: My client is a market leading law firm, approved and regulated by the Solicitors Regulation Authority, which operates independently however is a member of their larger g...
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EXPERIENCE * Previous experience in a customer service correspondence handling role. * Plain English (or equivalent) training desirable. * Experience of MS Word essential. * Experience of working in a Regulated, TCF driven environment is desirable. Excellent letter writing skills. Customer focused. Excellent spelling, punctuation and grammar. Strong attention to detail. Excellent customer service ...
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