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                      Customer Support & Client Care category jobs

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                      Academy Music Group Limited - London, NW51JY(1 day ago)
                      Academy Music Group are recruiting for a Box Office Manager for O2 Forum Kentish Town to take responsibility for and manage the venues Box Office & ticketing operations. Academy Music Group is part of Live Nation Entertainment which is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, e-comm...
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                      Elevation Business Support are working with a global innovative online business that due to company growth, now have an exciting new opportunity for an International Customer Service Manager. The role will be to lead and develop a team of International and UK Customer Service Advisors. This is an exciting time to join the company as is will be down to you to automate the customer service departmen...
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                      Inchcape Retail UK - Cheltenham, GL519NR(1 day ago)
                      Inchcape UK have been awarded No.1 in 'The Sunday Times Best Big Company To Work For' 2016 Do you want to join in our success? Business Manager - VW Vans, Cheltenham This role would suit a Credit Analyst, Insurance Advisor, Mortgage Advisor, Personal Banking Advisor and Bank Manager. The Role As a Business Manager, your role is key to the success of our Retail Centres. The Business Manager role is...
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                      Our client within the Serviced Office industry, is looking for an experienced Business Centre Manager to join their team. What's in it for you? A salary of up to £30,000 per annum plus additional benefits Business Centre Manager Duties: Delivering excellent customer service to clients and agents alike Managing the centre on a day to day basis Being responsible for the day to day operation of your ...
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                      FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various depar...
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                      HEADROCK RETAIL LTD is an expanding business with +50 JACK&JONES / ONLY concessions that have opened within the last 2 years within Debenhams stores across the UK. Established in 1990 as a jeans brand; JACK&JONES is a commercial menswear brand made up of 5 unique sub-brands; ORIGINALS, PREMIUM, CORE, VINTAGE and TECH, however JEANS are still regarded the back bone of the brand. JACK&JONES is now o...
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                      SOCIAL MEDIA LEAD (CUSTOMER SERVICE), WEST MIDLANDS Job Type: Permanent Location: West Midlands Salary: £25,000 - £32,000 + benefits Start Date: ASAP An exciting client of mine in the West Midlands is looking for a Social Media Lead (Customer Service) to join a new function in their Customer Contact Centre which will focus specifically on working with customers digitally via various social media p...
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                      FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various depar...
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                      Customer Service Manager We are recruiting for a Customer Service Manager in the Worksop area. Our Client is a well-established Company. As a Customer Service Manager you will need to have/be: A proven performance manager Exceptional communication skills Process / SLA and KPI creation Customer relationship management Excellent computer skills across a wide range of platforms Details: Salary: Up to...
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                      SOCIAL MEDIA LEAD (CUSTOMER SERVICE), WEST MIDLANDS Job Type: Permanent Location: West Midlands Salary: £25,000 - £32,000 + benefits Start Date: ASAP An exciting client of mine in the West Midlands is looking for a Social Media Team Manager (Customer Service) to join a new function in their Customer Contact Centre which will focus specifically on working with customers digitally via various social...
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                      A fantastic new opportunity has become available working for a leading Global Outsourcing organisation as a Contact Centre Team Manager. This is a full time, permanent position where you will be responsible for leading, developing and coaching 2-4 Team Leaders who will each have a team of 12 of which provide first class service to their customers, across various contact channels including inbound ...
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                      FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various depar...
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                      Italian speaking Customer Service Team Leader International organisation Nottingham £25,500 Benefits: 50% discount on all clothing brands, pension & healthcare schemes, 25 days holiday, free tea/coffee/subsidised canteen, free parking. Great opportunity for a dynamic, Italian speaking Customer Service Team Leader to head up a customer service team within a fast-paced customer service department. D...
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                      We are looking for an experienced Service & Sales Team Manager to fully manage the national support and services team, of a world leading electrical testing company that are based in Manchester. Specialists in a unique form of testing, they have cornered their UK market and are enjoying a sustained period of growth. Their work covers power stations and plants across the country, although their hea...
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                      SENIOR ACCOUNT DIRECTOR / CLIENT DIRECTOR - Integrated / Marcomms / Advertising SALARY - £65-70k basic LOCATION - London LEVEL OF EXPERIENCE - Suited to Account Director / Senior Account Director or maybe Client Services Director level experience MUST HAVE - Experience of production deployment with a mixture of services (integrated / marcomms / advertising ) MUST HAVE - experience of managing a la...
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                      We are looking for an experienced Head of Service to fully manage the national support and services team, of a world leading electrical testing company that are based in Manchester. Specialists in a unique form of testing, they have cornered their UK market and are enjoying a sustained period of growth. Their work covers power stations and plants across the country, although their head office is i...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. We started working with this particular client about 12 months ago and so far they are enjoying some much deserved and rapid growth both in head count and market share. As a result we are now supporting their search for a Contact Centre M...
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                      Contact Centre Partners - Dartford, South East/Southern, DA11RN(2 days ago)
                      Contact Centre Partners is working closely with a rapidly expanding organisation during, what is a very busy period of positive change. As part of a restructure; a newly created role of Head of Collections is now being recruited to. The successful candidate will be responsible for overseeing one of the business's commercial income channels and will lead and manage a group of Collections Team Manag...
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                      A fantastic new opportunity has become available working for a leading Global Outsourcing organisation as a Contact Centre Team Manager. This is a full time, permanent position where you will be responsible for leading, developing and coaching 2-4 Team Leaders who will each have a team of 12 of which provide first class service to their customers, across various contact channels including inbound ...
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                      FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various depar...
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                      Complaints Manager - London An ambitious international Energy company are currently hiring a Complaints Manager to join their team as part of their ongoing recruitment drive. The position will be responsible for the day to day management and ongoing development of a complaints handling team working to resolve customer issues and offers great long term prospects. Essential Skills/ experience: Exper...
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                      Intouch Games Ltd - Halesowen, B633BL(3 days ago)
                      Job title: Contact Centre Manager : Customer Services. Location: Birmingham, Halesowen (B63 3BL) Salary: £35,000 - £40,000 + benefits (inc private pension, bi-annual salary reviews, free onsite gym, free daily breakfast/lunch + much more.) Keywords: Call Centre, Contact Centre, Customer Service, CSA, Contact Centre Manager, Games, Birmingham, Dudley. Call Centre Manager with excellent Call Centre,...
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                      We are looking for an experienced Head of Service to fully manage the national support and services team, of a world leading electrical testing company that are based in Manchester. Specialists in a unique form of testing, they have cornered their UK market and are enjoying a sustained period of growth. Their work covers power stations and plants across the country, although their head office is i...
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                      Haigh Recruitment Consultants - Johannesburg, (3 days ago)
                      I'm looking for an ITIL qualified Helpdesk Manager for a 3 month project commencing on the 1st of May. The role is working for one of the Big 4 Consulting firms out of their Johannesburg office, evaluating an existing Helpdesk function and auditing where it's falling down in terms of people/process/technology and producing a report highlighting issues and recommending solutions. Ideally you will h...
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                      SENIOR ACCOUNT MANAGER - team management role - packaging graphics sector BASIC: £38-42K basic AREA: Central London EXPERIENCE - Must have excellent team management experience / experience of one to ones and team performance management / coaching & training skills / high level stakeholder management skills / be able to run kick off meetings asap after starting / an agency or supplier background / ...
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