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                      Customer Support & Client Care category jobs

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                      Seeking an experienced Contact Centre Client Service Manager - advance your Contact Centre career working with our prestigious client portfolio. Competitive salary/package offered Thame based - some UK travel required The role Working for CPM as a Contact Centre Client Service Manager, your aim will be to achieve 'client delight' by ensuring your team delivers against agreed service levels and exc...
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                      I'm looking for an experienced Account Director to join an award-winning recruitment advertising agency in London. You will be responsible for diversifying and growing assigned accounts to ensure client retention, acting as the primary point of contact to escalate, track and solve client issues, in order to maintain strong active relationships with key client stakeholders. You will work with clien...
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                      Planning Manager Circa £50,000 Warwick Group Pension scheme 25 Days leave, plus bank holidays This organisation is a well-respected and forwarding thinking manufacturing business that produces specialist products that are used in many applications. An exciting and challenging opportunity has arisen for a Planning Manager to join and coordinate engineer servicing and breakdown activities throughout...
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                      Store Manager - High-street Fashion Retailer - Sheffield- Up to £30k (dep. on experience!) Our client operates in an incredibly service focused environment where operational excellence is required, alongside a genuine passion for customer engagement and delivering a truly personable level of service. This business has steadily grown and has been recognised for its success. It balances service with...
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                      Customer Service Manager - LC - 9455 Are you an experienced Customer Service Manager or Customer care executive looking for a new opportunity? Would you like to work for an established and well known Developer? How about working in a great location with a fantastic team? If the above appeals to you then keep reading, this opportunity may be just right for you! A role has become available to work w...
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                      Live Nation (Music) UK Ltd - London, W1F7TS(3 days ago)
                      Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the wor...
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                      The role-holder will support the Head of Resource Planning in the creation of resourcing plans for the Group in the UK. They will own the creation, development and maintenance of robust resource models, to ensure accurate and optimal headcount planning in order to deliver business plans with optimal service. The successful candidate will also be responsible for making resourcing decisions to ensur...
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                      COLLECTIONS TEAM MANAGER (ENERGY INDUSTRY) - WEST MIDLANDS Job Type: Permanent Location: West Midlands Start Date: ASAP Salary: £25,000 - £32,000 + benefits A really exciting opportunity has arisen for a Collections Team Manager to join a rapidly expanding company in the West Midlands area on a permanent basis. The successful Team Manager will play a key "hands-on" part of the Operations team to h...
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                      Salt - London, London (3 days ago)
                      My client is a digital experience agency, with expertise across strategy, user experience, design and development. They are passionate about making the complex seamless, building significant brand and commercial benefit for their clients and deep engagement from their customers. This company look for those who are smart, curious, humble, and fun. They have in common a strong empathy for the human ...
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                      Store Manager - High-street Fashion Retailer - Kingston upon Thames- Up to £30k (dep. on experience!) Our client operates in an incredibly service focused environment where operational excellence is required, alongside a genuine passion for customer engagement and delivering a truly personable level of service. This business has steadily grown and has been recognised for its success. It balances s...
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                      Store Manager - Birmingham Zachary Daniels Retail Recruitment are now recruiting for an iconic fashion and accessory brand that delivers exquisite catwalk fashion, delivering modern classic pieces and perfectly complementing accessories. With a focus on customer service; you will be directly responsible for driving business goals (sales and profitability). We are looking for a Manager that will un...
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                      Managing customers is always a challenge and none more so than customers who have spent the largest sum of money on a new home. With emotions running high and the house-move being one of the most stressful times in your life, it’s reassuring to know that you’re in safe hands with a Customer Services Manager to make sure everything is being taken of. This role will appeal to someone who has an inte...
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                      Store Manager - Birmingham Zachary Daniels Retail Recruitment are now recruiting for an iconic fashion and accessory brand that delivers exquisite catwalk fashion, delivering modern classic pieces and perfectly complementing accessories. With a focus on customer service; you will be directly responsible for driving business goals (sales and profitability). We are looking for a Manager that will un...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. We are again supporting one of our clients as they start to look for another Team Manager for their thriving contact centre to bring the total number of Managers up to 6 Each Team Manager is responsible for a team of between 6 and 8 custo...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. We are once again working with a historic client of ours as they move through an exciting period of acquisition, growth and all round improvement. With a customer base which stretches around the globe it is one of the most recognised bran...
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                      Key Appointments - Leeds, LS14LT(4 days ago)
                      We are looking for a proactive Call Centre Team Leader to lead a team of Customer Service Advisors at this new Contact Centre for a leading travel and transport business in Leeds City Centre. As a Team Leader, you will be accountable for driving performance and customer satisfaction across your team. This will include managing, coaching and developing teams to meet and exceed KPIs and SLAs. You wi...
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                      Contact Centre Partners is currently working closely with our Wiltshire based client as the seek to recruit an Interim Resource Planning & MI Manager for a 6-month assignment. Our client is undergoing a telephony migration project currently and the incumbent resource planning manager has been seconded as the subject matter expert in this project. As a result, our client is seeking a strong individ...
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                      C&M Travel Recruitment - East Grinstead, South East/Southern, RH185FR(5 days ago)
                      Contact Centre Manager - Travel Tour Operator - East Grinstead £35-38k This is an exciting opportunity to work for this well known Touring Tour Operator. You will be working in a management team and this role will have ownership and accountability for service delivery, development of staff together with leadership and management of operations, to meet and exceed agreed KPI's and SLA's and comply w...
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                      As a business we continue to invest in our service to our customers with both the Utility and Telecoms products. After a successful year growing our Utility Customer Service Team in Hamilton, we have an exciting opportunity for an Assistant Customer Service Manager to further support our growth with the launch of our Communications Customer Service team on site. Reporting to the Customer Service M...
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                      E.ON UK - Home Based(18 days ago)
                      Our Installation Services Team are looking for Heating and Generation Supervisors nationwide. Gas Installation Supervisor Responsibilities Share our commitment to quality and safety Gas Installation Supervisor Salary: £28,170 - £37,844 Location: Nationwide E.ON is a global provider of specialised energy solutions. We work hard to make the best deals possible and provide energy solutions for our cu...
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                      E.ON UK - Home Based(26 days ago)
                      Our Installation Services Team are looking for a Insulation Supervisor to be home based with UK wide travel. Cavity Wall Installation Supervisor Responsibilities Cavity Wall Installation Supervisor Salary: £28,170 - £37,844 Location: Home Based in the North-West with UK wide travel E.ON is a global provider of specialised energy solutions. We work hard to make the best deals possible and provide e...
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