Jobs at Douglas Jackson Limited

<< previous | Displaying 1-25 of 26 results | next >>
Job Ref: DJMA1742 Job Title: Head of Customer Location: South East, (North and East London, Home Counties area) Salary: £75-85,000 base plus bonus bens. This is a great opportunity for a customer service and strategic leader to join this ambitious organisation and help develop a customer proposition and strategy which will help them become a differentiated provider in their market place, to develo...
full job description
Ref: DJAD1021 Role: Senior Insight Analyst Location: Nottingham Salary: Up to £45,000 A market leading insurer based in Nottingham are looking to add a passionate Senior Insight Analyst to their Analytics team. The purpose of the role is to utilise speech analytics in order to identify opportunities to deliver significant improvements across the operation that will push the journey to a best in cl...
full job description
Ref: DJKG1203 Job Title: Inhouse Senior Recruiter Location: London Salary £35k to £38k An exciting new position has become available for an internal senior recruiter to work for a well-established outsourcing company in London. You will report to the HR Manager and be part of the HR team. The Role This role will focus on sourcing for a variety of job opportunities for this outsourcer and working c...
full job description
Ref: DJAD1037 Role: Contact Centre Consultant - Outsourced/Vendor INTERIM Salary: Up to £600pd dependent on experience Location: Coventry A market leader in a regulated industry is looking for a Contact Centre Consultant on an interim contract to join their contact centre in Warwickshire to work alongside their outsourcer. • The contract will involve reviewing the SLAs agreed with the outsourcer •...
full job description
Job Ref: DJHC4252 Job Title: INTERIM Customer Services Manager (6 Month FTC; possibly to go permanent) Location: South East/ Bucks Salary: Up to £45k pro rata I am looking for an experienced INTERIM Customer Services Manager. This is a role within a rapidly expanding organisation, to cover maternity leave initially. Working within an established centre undergoing a period of transformational chang...
full job description
Job Ref: DJHC4253 Job Title: Complaints Manager Location: South East/ Bucks Salary: Up to £40k I am looking for an experienced Complaints Manager. This is a role within a rapidly expanding organisation. Working within an established centre undergoing a period of transformational change, you will bring with you your experience, coaching, development and leadership skills. • The role will be account...
full job description
Ref: DJKG1194 Job Title: Service Delivery Manager Location: South East Salary: £50k to £55k Opportunity to manage a growing team of a 50fte contact centre, working on behalf of an established retailer to ensure delivery of exceptional customer service and experience. The Role This role would suit an experienced Manager and Leader across Contact Centres or Customer Service. This is a start-up opera...
full job description
Job Ref: DJKG1208 Job Title: Marketing Manager Location: London Salary: £45k to £50k Opportunity to work for an innovative and growing travel company who are looking for a high energy and driven Marketing Manager to head up the marketing team. You will report to the Managing Director. The Role: This role will focus on the lead generation through the brands online presence – so generating volumes o...
full job description
Job Ref: DJPF1143 Role: UK IT Business Support Manager Location: Warwick Salary: Up to £70,000 + Car + benefits This is an exciting opportunity for someone to develop and maintain strategies that support the organisation in their strategy and ambition. You will develop a strong link with the business at the strategic level to understand the overall UK Strategy and how IT can help in the delivery. ...
full job description
Job Ref: DJKG1206 Job Title: Customer Service Manager Location: London Salary: £50k Opportunity to work for a high profile company within the travel and leisure industry. They are looking for a dynamic, energetic Customer Service Manager to join and lead the team in London. The Role: To manage a busy, multi-skilled and multi-lingual contact centre that operates within the multi-channel function wo...
full job description
Ref: DJAD1034 Role: Project Manager Location: Nottingham Salary: £50k A market leader in financial services is looking to add a Project Manager to their Change and Transformation team based in their busy contact centre environment. You will be joining at a very exciting time as the business is going through a huge period of transformation. Duties of the role include: • To support the delivery of e...
full job description
Job Ref: DJAD1027 Role: Senior Product Manager Location: Gloucestershire Salary: £50,000 - £55,000 A market leading Consumer Durables business with a truly international / global reach are looking for a Senior Product Manager to join their marketing team. They are extremely prominent in the UK and have a forward thinking and cutting-edge design team who strive to keep them at the forefront of prod...
full job description
Ref: DJAD1030 Role: Business Development Manager Location: South East (Field based role) Salary: £50,000 + company car + bonus A global manufacturing company are looking for a Business Development Manager to join their field sales team, covering the South East. The role will be responsible for targeting and influencing specification managers in the specification chain to introduce their products. ...
full job description
Ref: DJAD1036 Role: PMO Analyst Location: Nottinghamshire Salary: £35k A market leader in the financial services industry is looking for a PMO Analyst to join their busy contact centre in the Change and Transformation team. The business is going through huge amounts of transformation and has a clear plan to be the best in class for customer centricity and this role plays a huge part in that bigger...
full job description
Ref: DJAD1035 Role: Transformation Programme Manager Location: Nottinghamshire Salary: £80k + car allowance + bonus + other benefits A market leader in financial services is looking for a Programme Manager to join their Change team working in a large, expanding contact centre environment. The business is going through a huge period of transformation and change and this role will be pivotal in deli...
full job description
Job Ref: DJJM1143 Job Title: Contact Centre Manager (Retentions) Job Location: Scotland Salary – £35,000 + Bens Reporting to the Customer Operations Manager, this role is within an exciting and expanding company within a high growth and competitive market sector. The post-holder will play a pivotal role in the retention of contracts with clients and ultimately the ongoing success of a B2B sales fu...
full job description
Job Ref: DJPF1135 Role: Real Time Analyst Location: Manchester Salary: £28,000 My Client are looking for a Real-time Analyst to join their Resource Planning team. This role reports into the Real-time Manager and will be responsible for supporting the operational teams in meeting customer demands whilst maintaining high levels of service. The successful hire will capture and plan all activity that ...
full job description
Job Ref: DJKG1210 Job Title Marketing Executive Salary: £25k Location: Chester We have a great opportunity to work with a well-established and UK leading travel company, that have won various travel awards and have seen their growth go from strength from strength. The role The main remit of this role is to improve the engagement of existing customers across a few brands and drive bookings and incr...
full job description
Douglas Jackson Limited - Haywards Heath, South East/Southern(6 days ago)
Ref: DJAD1024 Role: Customer Service Manager Location: Haywards Heath Salary: £50k - £70k A well known company based in Sussex is looking for a Customer Service Manager to join their management team during an exciting time of transformation. The role will be responsible for the day to day delivery of the operational plan – ensuring that the customer is at the heart of the operation. Duties of the ...
full job description
Ref: DJAD1023 Role: Contact Centre Manager Location: Midlands Salary: £50k - £70k A well known organisation in the Midlands are looking for a Contact Centre Operations Manager to join their organisation. You will be responsible for 70+ FTE and will play a significant role in the delivery of the business’ customer strategy. Some of the responsibilities will include: • To ensure a first-class custom...
full job description
Job Ref: DJKG1209 Job Title: Head of Client Services Location: Essex Salary: £50k An opportunity has become available for one of my clients who are looking for a Head of Client Services to join their busy team. The Role: You will manage a small team, report to the CEO and work closely with other senior managers. The team will be looking after a portfolio of client accounts in which you will overse...
full job description
Job Ref: DJJM1141 Job Title: Customer Experience Manager Job Location: Midlands Salary – Up to £50,000+ bens Reporting to the Senior Customer Experience Manager, this role is within a highly regarded organisation operating within an evolving and competitive market sector. The post-holder will play a pivotal role in the Customer Journey across the business. Some of the responsibilities will include...
full job description
Job Ref: DJHC4254 Job Title: Head of Customer Service Location: South East/ Bucks Salary: Up to £65k + bonus I am looking for an innovative Head of Customer Service, who are all about their people! If you are customer and employee focused, and ready for a new challenge, then this role could be for you! Working within an established centre undergoing a period of transformational change, you will be...
full job description
Job Ref: DJKG1197 Job Title Assistant Customer Services Manager (12 month contract) Location: Staffordshire Salary: £38k to £42k We have a great opportunity with a market leader to join an established and growing team managing between 15 and 20 Advisors. The role The remit for this role is to ensure the day to day running of the team, along with training, coaching and mentoring of the team. Some o...
full job description
Ref: DJAD1020 Role: Continuous Improvement Manager Location: Nottingham Salary: £75,000 A well-established insurance business based in the East Midlands is looking for an Continuous Improvement Manager to join their transformation team on a permanent basis. As the Continuous Improvement Manager, you will play a pivotal role within the business helping to shape and manage the relatively newly forme...
full job description
<< previous | Displaying 1-25 of 26 results | next >>