Jobs at Douglas Jackson Limited

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Job Ref: DJKG1240 Job Title: Operations Manager Location Stoke Salary: £40k to £45k plus performance bonus at 20% and outstanding benefits Employment Type: Permanent My client to looking for an experienced Operations Manager who is a proven leader and will be responsible for the day to day running of a large team within the Entertainment market. My client has been established since 2001 and are ma...
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Job Ref: DJMA1786 Job Title: Customer Experience Manager Location: Anglia/South East (Cambridgeshire) Salary: to £40-50k plus bens. Job Type: Permanent IMMEDIATE START AVAILABLE This is an opportunity for a proven, process driven customer experience manager to take responsibly for the end to end customer journey across a number of product and service propositions. Working with senior stakeholders ...
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Job Ref: DJJM1207 Job Title: Head of Digital and Change (Marketing) Location: London Salary: Up to 100k + bens and bonus Job type: 12 month fix term contract An exciting opportunity for a Head of Digital and Change has presented itself, to work within an organisation undergoing a major Marketing and communications change and transformation programme! This role would report into the Marketing Direc...
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Job Ref: DJRL1046 Job Role: Programme Manager Job Type: Permanent Location: Yeovil, Somerset, South West Salary: Up to £50,000 + Excellent Benefits + Flexible part home working A South West based not for profit charitable organisation are currently looking to recruit a Programme Manager who can build and maintain a clearly defined project management framework. This person needs to support and guid...
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Job Ref: DJHC4267 Job Title: Head of Contact Centre Location: South East Salary: Up to £80k + bonus + benefits Job Type: Permanent This is an exciting leadership opportunity within a high profile organisation, currently going through significant transformation. Responsibilities: - Operational leadership of the multi-channel contact centre of approximately 300FTE - Optimise customer experience main...
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Job Ref: DJMA1785 Job Title Team Manager – Real Time Analyst team. Location: Czech Republic Salary: 40-45000 CZK per month (relocation assistance offered) Please see cost of living difference with UK and CZK. Contract Permanent. Have you been thinking about your future with a longing to experience new countries and cultures but want to continue with developing your professional career? Working wit...
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Job Ref: DJMA1785a Job Title Team Manager – Real Time Analyst team. Location: Czech Republic Salary: 40-45000 CZK per month (relocation assistance offered) Please see cost of living difference with UK and CZK. Contract Permanent. Have you been thinking about your future with a longing to experience new countries and cultures but want to continue with developing your professional career? Working wi...
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Job Ref: DJMA1785b Job Title Team Manager – Real Time Analyst team. Location: Czech Republic Salary: 40-45000 CZK per month (relocation assistance offered) Please see cost of living difference with UK and CZK. Contract Permanent. Have you been thinking about your future with a longing to experience new countries and cultures but want to continue with developing your professional career? Working wi...
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Job Ref: DJMA1785c Job Title Team Manager – Real Time Analyst team. Location: Czech Republic Salary: 40-45000 CZK per month (relocation assistance offered) Please see cost of living difference with UK and CZK. Contract Permanent. Have you been thinking about your future with a longing to experience new countries and cultures but want to continue with developing your professional career? Working wi...
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Job Ref: DJMA1785d Job Title Team Manager – Real Time Analyst team. Location: Czech Republic Salary: 40-45000 CZK per month (relocation assistance offered) Please see cost of living difference with UK and CZK. Contract Permanent. Have you been thinking about your future with a longing to experience new countries and cultures but want to continue with developing your professional career? Working wi...
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Job Ref: DJKG1264 Job Title: Team Manager (Contact Centre) Location: Hertfordshire and the Greater London area Salary/OTE: £33k to £35k (plus annual bonus) Employment Type: Permanent This is a fantastic opportunity for an experienced Team Manager to join an outstanding market leading organisation within a service environment. As a Team Manager you will lead, motivate and manage the customer operat...
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Job Ref: DJPF1242 Job Title: Forecasting Analyst Location: Midlands Salary: £38,000 Employment Type: Permanent As the Forecasting Analyst, you will Support the Operations ensuring they have the right people in the right place with the right skills, delivering a quality service that delights the customer. You will be responsible for Forecasting the Contact Centre demand. Some of the Responsibilitie...
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Job Ref: DJPF1243 Job Title: Resource Planning Manager Location South West/Midlands Salary: £40,000 Employment Type: Permanent As the Resource Planning Manager, you will Support the Operational Strategy by ensuring the business has the right people in the right place with the right skill, delivering a quality service that delights the customer. You will manage the Resource Planning team to ensure ...
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Job Ref: DJPF1244 Job Title: Forecasting Analyst Location South West/Midlands Salary: £27,000 Employment Type: Permanent As the Forecasting Analyst, you will Support the Operations ensuring they have the right people in the right place with the right skills, delivering a quality service that delights the customer. You will be responsible for Forecasting the Contact Centre demand. Some of the Respo...
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Job Ref: DJJM1206 Job Title: Contact Centre Manager (Sales) Job Location: Yorkshire Salary – £40k to £50k + Bens Job Type: permanent Reporting to the Director of Field Sales, this role is with an exciting and expanding company within a high growth and competitive market sector. The post-holder will play a pivotal role in the acquisition of new contracts with clients and ultimately the on-going suc...
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Job Ref: DJPF1237 Job Title: Management Information Analyst / MI Analyst Location Central London Salary: £32,000 Employment Type: Permanent My Client is looking for an experienced MI Analyst to provide meaningful insight for their customer operations teams'. You will be responsible for the development of reports and providing meaningful insight to operational teams to ensure the best decisions are...
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Job Ref: DJPF1236 Job Title: Resource Planning Analyst Location: Stockport, Manchester Salary: Up to £24,000 Plus Benefits Employment Type: Permanent My Client is looking for an experienced Resource Planning Specialist who will form part of the team and be responsible for the optimisation of the customer contact strategy. You must have an excellent understanding of inbound / outbound / back office...
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Job Ref: DJPF1203 Job Title: Resource Planning Analyst Location London Salary: £30,000 + Excellent Benefits Employment Type: Permanent As a Real-Time Analyst you will be part of a New Resource Planning Function and will be responsible for the intraday management of resources ensuring the correct number of agents are deployed within a multi-channel Contact Centre. The successful candidate will also...
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Job Ref: DJJM1202 Job Title: Customer Service Team Manager – Contact Centre Team Manager – Call Centre Team Manager (Home Based) (Overnight) Location: London – Greater London – South East Salary: £30,000 -35,000 plus bens Job Type: Permanent An opportunity for an experienced Customer Service Team Manager to take responsibility for a multi-channel, digitally aligned and rapidly growing customer con...
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Job Ref: DJMA1787 Job Title: Head of Contact Centre Operations Location: South East, Essex, Ipswich, South Anglia, East London, London Salary: £70,000- 80,000 base salary dependent on candidate plus bonus and bens. Job Type: Permanent An opportunity to join a multi-channel, multi discipline customer contact centre operation for a hands-on, people focussed, strategic leader. In this highly visible ...
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Job Ref: DJHC4269 Job Title: Team Leader (Night Shift – 4 on/ 4 off) Location: Midlands Salary: Up to £30k + £5k shift allowance Job type: Permanent I am looking for an innovative and independent Team Leader, that can manage customer service agents through change, and take ownership of the team, making decisions in the absence of senior staff. Although this is a Night Shift role – this is structur...
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Job Ref: DJMA1786 Job Title: Contact Centre Manager Location: London, (South East) Salary: to £35-40k plus bens. Job Type: Permanent IMMEDIATE START AVAILABLE This is an opportunity for a proven contact centre manager/customer service manager to develop your team of customer service advisors to develop an improved, efficient and effective multi-channel contact centre and customer service offering....
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Job Ref: DJMA1792 Job Title: Contact Centre Operations Manager/Team Manager Location: Barcelona Salary: Circa 30-40,000 (base bonus relocation assistance and benefits) Job Type: Permanent Hola……We have a fabulous opportunity for an experienced Operations Manager/Team Manager within a fast growth performance focused contact centre from the UK willing to relocate to Barcelona; a vibrant cosmopolitan...
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Job Ref: DJMA1792a Job Title: Contact Centre Operations Manager/Team Manager Location: Barcelona Salary: Circa 30-40,000 (base bonus relocation assistance and benefits) Job Type: Permanent Hola……We have a fabulous opportunity for an experienced Operations Manager/Team Manager within a fast growth performance focused contact centre from the UK willing to relocate to Barcelona; a vibrant cosmopolita...
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Job Ref: DJMA1792b Job Title: Contact Centre Operations Manager/Team Manager Location: Barcelona Salary: Circa 30-40,000 (base bonus relocation assistance and benefits) Job Type: Permanent Hola……We have a fabulous opportunity for an experienced Operations Manager/Team Manager within a fast growth performance focused contact centre from the UK willing to relocate to Barcelona; a vibrant cosmopolita...
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