Customer Support & Client Care category jobs at FPSG Connect

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Role Responsibilities Incoming and outgoing (call backs) telephone and email enquiries Resolving any customer complaints in a timely and efficient manner Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations Ensuring that the information provided is clearly understood by the customer Prompt and accurate completion of all administration activities to...
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A fantastic and very rare opportunity has become available working as a Social Media Agent within a Global Outsourcing Organisation located in the West of Edinburgh. This is a full time, permanent opportunity working 40hrs per week and due to start ASAP. We have a variety of working patterns available and looking for individuals who would like to respond to customer enquiries via Social Media and ...
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Due to company growth our client is a leading retailer looking to recruit an experienced and natural leader to support the growth and development of the business and team members. You will manage all daily operations to perform excellent customer service in the most efficient way possible whilst also leading a team of Leaders, Trainers and other specialists to constantly improve operational perfor...
full job description
Role Responsibilities Incoming and outgoing (call backs) telephone and email enquiries Resolving any customer complaints in a timely and efficient manner Using a broad range of questioning skills to understand and resolve customer(s) needs and expectations Ensuring that the information provided is clearly understood by the customer Prompt and accurate completion of all administration activities to...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Our client is a global employer currently recruiting for Home Based Customer Service Advisors to work as part of a brand new virtual team. Working on behalf of a global gaming organisation, you will use state of the art software bringing the call centre to your home in order to complement their existing office based teams. This is a brand new and very rare opportunity which is being offered on a p...
full job description
Due to company growth our client is a leading retailer looking to recruit an experienced and natural leader to support the growth and development of the business and team members. Working within their customer service centre, you will manage all daily operations to perform excellent customer service in the most efficient way possible whilst also leading a team of Leaders, Trainers and other specia...
full job description
Due to company growth our client is a leading retailer looking to recruit an experienced and natural leader to support the growth and development of the business and team members. You will manage all daily operations to perform excellent customer service in the most efficient way possible whilst also leading a team of Leaders, Trainers and other specialists to constantly improve operational perfor...
full job description
JED - 62678 - 06 - GERMAN German Speaking Customer Services £21k per annum Car Driver preferred due to location FPSG's client is a market leading Industrial Products & Services based organisation who pride themselves on their first class and unrivalled customer service. Their innovative and award winning products are used by clients throughout the UK and Europe. To support recent business growth o...
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FPSG are working on behalf of a leading entertainment company looking to recruit a senior appointment to work within their Sales Operations Team. This opportunity will operate across 5 key locations and you will be responsible for leading the delivery of a first class sales experience through having great conversations with our existing customers, bringing to life all of their fantastic products t...
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FPSG are working on behalf of a leading entertainment company looking to recruit a senior appointment to work within their Sales Operations Team. This opportunity will operate across 4 key locations and you will be responsible for the delivery of a first class sales experience through having strong conversation with existing customers, understanding all products and the customer needs to offer the...
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FPSG are recruiting for our leading global client based in Edinburgh for a number of Team Leaders to join their expanding teams. Working flexible shifts, 40 hours per week over 5 days, candidates must have proven Team Leader experience in a large, call centre environment. In return you will receive structured company training, continued career development and further opportunities in various depar...
full job description
A fantastic and very rare opportunity has become available working as a Social Media Agent within a Global Outsourcing Organisation located in the West of Edinburgh. This is a full time, permanent opportunity working 40hrs per week and due to start ASAP. We have a variety of working patterns available and looking for individuals who would like to respond to customer enquiries via Social Media and ...
full job description
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