Jobs at Lowell Group

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.NET Developer (C# / MVC / ASP.NET) Lowell Group Competitive Salary + Benefits (Listed Below) What will you be doing? As a .NET Developer you'll develop and enhance in-house applications and ensure that all applications are developed to a high standard, so you'll have excellent attention to detail skills and be able to prioritise well. You'll also ensure that quality standards and conventions are ...
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Lowell Group Senior Developer (ASP.NET / C# / MVC) Competitive Salary + Benefits (Listed Below) About Lowell As one of the UK's leading and most respected credit management companies, we believe in the importance of good relationships. Whether that's with our customers or our people. We want to listen to and understand our customers, not judge them, so that we can find the most affordable and fair...
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What will you be doing? Undertaking Subject Access requests and other relevant enhanced individual rights requests. Completing comprehensive reviews of customer's accounts, and delivering a robust and FAIR service Using knowledge of in-house processes, client processes, products and brands, ensuring customer expectations are met and overall interaction is efficient and compliant. Achieve productiv...
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About Decision Science Lowell's Decision Science department is focused on understanding, measuring, and predicting consumer financial behaviour. The team comprises business analysts, statisticians, and quantitative scientists dedicated to addressing the company's most challenging analytic problems. From asset pricing based on sophisticated consumer segmentation schemes, to the development of opera...
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What will you be doing? As a Legal Recoveries Associate you will be offering affordable repayment plans in conjunction with litigation processes to customers whose accounts have fallen into arrears, so you'll really be able to empathise and understand each and every customers' unique circumstances. You'll go the extra mile to help our customers, and regularly review their situation to ensure payme...
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We are looking for a strong, personable, and determined Head of Collections to help shape and deliver the company change agenda, working to optimise collections and service channels across all communication avenues. What will you be doing? As Head of Collections you will hold responsibility for Debt Purchase Collections targets, maintaining a customer centric culture that supports and empowers tea...
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Responsibilities Administration of incoming complaints; registering on the system, submitting client queries and document requests to support complaint investigations. Sending best proactive and regulatory holding letters Taking appropriate actions on accounts to ensure that when a Customer Relations Officer is allocated the complaint, all the information required to resolve the complaint has alre...
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What will you be doing? As a Client Services Specialist you will ensure that a high level of post-sale service is provided to our client and internal customers, so you'll be an excellent communicator with top team working skills. Liaising with clients to resolve disputes, queries, requests for information and other queries will be a huge part of your role; you'll also review and identify accounts ...
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What will you be doing? As a Paralegal you'll be handing, under supervision, defended litigation or complex matters within a consumer small claims environment. This means that you'll be really knowledgeable of legal issues around consumer credit and collections. You'll ensure that all internal and external deadlines are managed and achieved, including court hearings and filing dates, so you'll wor...
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Achieve productivity and other targets across multiple KPIs, including; query files, rep codes, work queues, QMS, shared inboxes, recourse, direct payments etc - all worked within SLA. Adherence of TCF, FCA, compliance and other regulatory requirements (internal and external), ensuring that all work carried out complies with these principles etc. Communicate on a frequent basis with the CSS to ens...
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We're looking for Customer Service Advisors to join our dynamic, growing team within Lowell Solicitors. The role is based in our call centre where you will be talking to our customers to understand their individual needs and to facilitate their financial situation to make appropriate recommendations in terms of affordable payment plans and to reach a mutually acceptable agreement. We work ethicall...
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What will you be doing? As a Paralegal you'll be handing, under supervision, defended litigation or complex matters within a consumer small claims environment. This means that you'll be really knowledgeable of legal issues around consumer credit and collections. You'll ensure that all internal and external deadlines are managed and achieved, including court hearings and filing dates, so you'll wor...
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You'll be responsible for: Monthly reporting Responsible for preparation and understanding of monthly accounts for certain Group entities. Consolidation of Group entities using Hyperion Financial Management. Analysis and commercial understanding of monthly results for the Group. Reconciliation of key balances and preparation of supporting schedules for internal reporting. Statutory Accounts Assist...
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Lowell Group System Test Analyst About Lowell As one of the UK's leading and most respected credit management companies, we believe in the importance of good relationships. Whether that's with our customers or our people. We want to listen to and understand our customers, not judge them, so that we can find the most affordable and fair ways to help them pay off their debts. Fairness runs through e...
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Main purpose of job The Operational Analyst is responsible for designing and completing bespoke analytic work, using SAS and other reporting tools, in collaboration with operational stakeholders representing most areas and functions (e.g., call centre, digital, direct mail, and collections strategy). The analyst will help shape operational strategy, and support data-driven decision making, through...
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What will you be doing? As a Paralegal you'll be handing, under supervision, defended litigation or complex matters within a consumer small claims environment. This means that you'll be really knowledgeable of legal issues around consumer credit and collections. You'll ensure that all internal and external deadlines are managed and achieved, including court hearings and filing dates, so you'll wor...
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About Decision Science Lowell's Decision Science department is focused on understanding, measuring, and predicting consumer financial behaviour. The team comprises business analysts, statisticians, and quantitative scientists dedicated to addressing the company's most challenging analytic problems. From asset pricing based on sophisticated consumer segmentation schemes, to the development of opera...
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.NET Developer C# / ASP.NET / MVC About Lowell As one of the UK's leading and most respected credit management companies, we believe in the importance of good relationships. Whether that's with our customers or our people. We want to listen to and understand our customers, not judge them, so that we can find the most affordable and fair ways to help them pay off their debts. Fairness runs through ...
full job description
About Decision Science Lowell's Decision Science department is focused on understanding, measuring, and predicting consumer financial behaviour. The team comprises business analysts, statisticians, and quantitative scientists dedicated to addressing the company's most challenging analytic problems. From asset pricing based on sophisticated consumer segmentation schemes, to the development of opera...
full job description
MAIN PURPOSE OF JOB: IT Service Management own the delivery of IT consumer services and are responsible for ensuring the delivery and fulfilment of IT Services within the existing IT service framework. Under direction of the Lead Service Delivery Manager, the Service Delivery Manager will be responsible for the delivery of IT services to our user community. The SDM will consult with direct team me...
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What will you be doing? As a Legal Administrator (Enforcement) you'll be responsible for the protection both of ours and our client's reputations. You'll effectively manage all cases selected for enforcement to meet client's expectations, and so you'll be great at prioritising, and really be invested in building and maintaining relationships. Understanding relevant legal processes will be a large ...
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MAIN PURPOSE OF JOB: Under direction of the Design and Delivery Manager the Technical Delivery Manager (TDM) will be responsible for the control and delivery of IT programmes of work as part of group company's continuous improvement plan, stakeholder liaison, including pre-business case consultation, design, and solution analysis, cross functional development and systems integration projects. The ...
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About Decision Science Lowell's Decision Science department is focused on understanding, measuring, and predicting consumer financial behaviour. The team comprises business analysts, statisticians, and quantitative scientists dedicated to addressing the company's most challenging analytic problems. From asset pricing based on sophisticated consumer segmentation schemes, to the development of opera...
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Possible operational / periodic activities: Responding to and / or escalating security alerts generated by the IT security toolset; Identification and remediation of IT security risks and vulnerabilities; Respond to security threats from various notification platforms and investigate suspicious activity and alerts Ensure all security platforms, policies and procedures are effective and maintained ...
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Job Title: Customer Account Advisor Location: Leeds Salary: Starting salary of £18,916 progressing to £20,755 after 6 month + 3% flexible benefits + on target bonus + contributory pension At Lowell we work with our customers to improve their financial well-being. We take the time to get to know each customer and better understand their individual circumstances, working out the best payment plan fo...
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