Customer Support & Client Care category jobs at MERJE GROUP

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MERJE GROUP - Andover, South East/Southern(22 hours ago)
Hours: 35 Hours Full Time - Monday – Friday between 8am – 10pm (1 weekend in 3) Salary: £18K (6 month FTC, with a view to extend or become permanent) Job Description: This is an inbound customer service role within the financial services sector based in Andover We are looking for candidates who are passionate about delivering results and exceptional customer service. As this role is telephony base...
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Hours: 37.5 hours per week, Monday to Friday Your role will be to manage a portfolio of customer working in a B2B telephone sales environment on behalf of our client. You will be responsible for effectively managing a portfolio of circa 200 customers to maximize new revenue opportunities, retain and grow revenues and deliver key initiatives. You will be required to work closely with other teams an...
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Start date: 25th January 2019 Hours: 37.5 hours Shifts Mon – Fri Between 8am-6.30 pm Our client is a leading energy company. We have some exciting opportunities to deliver world class experience for their customers. You will be responsible for handling inbound customer service enquiries. You will be dealing with enquiries such as: Billing Enquiries Customer Renewals Cancellation Requests Customer ...
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37.5 hours per week shifts between 10am and 6.30pm Mon - Fri We have some exciting opportunities to deliver world class experience for our client. You will be responsible for handling inbound customer service enquiries. You will be dealing with enquiries such as: · Billing Enquiries · Customer Renewals · Cancellation Requests · Customer complaints · Change of Address · Change of Account Details · ...
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Start Date: Immediate Location: Milton Keynes Hours: 37.5 hours per week, Monday to Friday Job Description: The Senior Planning Analyst is responsible for headcount and operational expenditure across Customer Operations. The role holder will be accountable for taking a holistic view of Customer Operations budgets (including headcount governance, overtime and outsource spend) and ensuring the appro...
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This is a home based position based in the Manchester area Full time, 35 hours per week between the hours of 7am and 8pm, Mon – Fri (no weekends) Closing date for completed applications: Monday 26th November 2018 Would you classify yourself as a real people’s person? Do you have proven experience of managing teams in a fast paced inbound contact centre? Are you driven to inspire and motivate deliv...
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Hours: Permanent positions full time (35 hours per week, 5 x 7 hour days per week) Shifts: All shifts are flexible as required between 8am – 6pm, Monday – Friday Our customers are the most important part of our business and as a member of the customer service centre, it is vital that you have the passion as a customer service professional to deliver excellence every time. This will be measured aga...
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Hours 37.5 hpw between 8am – 6pm Job Description: This role is based within a brand new team where the ideal candidate will feel comfortable sitting between the resource planning job and the Management Information job. As this is a new team, this resource planning and MI analyst job will not fit someone who is regimented in their approach. There are lots of changes predicted so flexibility is key ...
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Location: South Manchester Start Date: ASAP / Jan 2019 My client is looking for a Quality Assurance officer for a fast-growing lender. You will provide risk-based quality assurance to a team of customer service advisors. You will also be heavily involved with customer complaints, helping the team to understand the complaints process, investigating complaints and writing response letters. Key Respo...
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