Customer Support & Client Care category jobs at Douglas Jackson Limited

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Job Ref: DJAD1061 Job Title: Financial Promotions Officer – Financial Correspondence/ Financial Compliance Location London, Greater London, South East Salary: £45,000 plus benefits Employment Type: Permanent A great opportunity for someone passionate about delivering excellent customer experience and fair communication to customers. The Financial Promotions Officer will be responsible for reviewin...
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Ref: DJRL1024 Role: Customer Insight Analyst Type: Contract Location: London, Greater London, South East Salary: £33,500 pro rata and exceptional benefits One of the UK’s leading and most ambitious housing associations are looking to recruit a Customer Insight Analyst in London. They are looking to recruit an established researcher to help them manage the implementation of a customer panel and oth...
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Job Ref: DJMA1768 Job Title: Contact Centre Manager/Customer Experience Manager Location: South East, Essex, East London Salary: £30,000- 40,000 base salary dependent on candidate plus 15% bonus and bens. Type: Permanent An opportunity to join an organisation in the Sunday Times Fastrack league table, a fast growing, multi-channel, international customer contact centre for an experienced Customer ...
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Ref: DJKG1250 Job Title: Contact Centre Manager (Sales and Service) Location: Chester, Crewe, Warrington, Cheshire Salary: £28k to £30k (depending on experience) Employment Type: Permanent This is a fantastic opportunity for an experienced Contact Centre Manager or Team Manager to join an innovative and forward-thinking organisation. The Contact Centre Manager or Team Manager will be tasked with e...
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Job Ref: DJPF1188a Role: Resource Planning Manager/Workforce Planning Manager Location: Warwick / West Midlands Salary: up to £50,000 + Car and benefits Employment Type: Permanent My client is looking for an experienced Resource Planning Manager/Workforce Planning Manager to lead a team of Planners and to coordinate field based operations of engineers doing services and breakdown activities throug...
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Ref: DJRL1026 Role: Digital Communications Executive Location: Ilminster, Somerset, South West Salary: £25,000 – £30,000 + Excellent Benefits Type: Permanent A market leading company are a leading provider in the South West. They are currently looking to recruit a Digital Communications Executive to take responsibility to develop and deliver digital communications to ensure that the business’s dig...
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Job Ref: DJJM1174 Job Title: Customer Service Manager – Training – Quality Location: London – Greater London – South East Salary: £40-50,000 plus bens Job Type: Permanent An opportunity for an experienced Customer Service Manager to take responsibility for a multi-channel, digitally aligned and rapidly growing customer contact operation along with training for new recruits and managing the complia...
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Job Ref: DJPF1211 Job Title: Resource Planning Manager Location Coventry /West Midlands Salary: £42,000 Plus Benefits Employment Type: Permanent As Resource Planning Manager you will be part of the Customer Service management team, you will take ownership of the strategy, development and long-term success of the Resource Planning team. Planning the effective utilisation of the Customer Service wor...
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Job Ref: DJMA1767 Job Title: Contact Centre Manager/Client Delivery Manager Location: Barcelona Salary: Circa 35,000- 50,000 EUROS (base and bonus) relocation assistance and benefits Employment Type: Permanent Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona; a vibrant cosmopolitan city where nothing is far away. Working for an awa...
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Douglas Jackson Limited - Eastbourne, South East/Southern(3 days ago)
Job Ref: DJPF1208 Job Title: Management Information Manager / MI Manager Location: Eastbourne / South East Salary: £60,000 plus £5k car allowance and 10% bonus Employment Type: Permanent As Management Information (MI) Manager you will take a lead in companywide projects to drive forward change, champion analytical excellence, and use data and analytics to break down and solve complex business prob...
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Job Ref: DJAD1060 Job Title: Customer Experience Manager / Customer Journey Manager Location London, Greater London, South East Salary: £60k plus bonus and benefits Employment Type: Permanent An opportunity to be a part of an exciting time to be part of a first-class team on a sizeable transformation journey. There is a requirement to implement a significant amount of change to the business and th...
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Douglas Jackson Limited - Eastbourne, South East/Southern(3 days ago)
Job Ref: DJPF1209 Job Title: Senior Management Information Analyst / Senior MI Analyst Location: Eastbourne / South East Salary: £40,000 plus 5% bonus Employment Type: Permanent As the Senior Management Information (MI) Analyst you will provide MI and analytical support to leadership and operations through the delivery of regular management information, and specific analytical projects/reports, wi...
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Job Ref: DJPF1210 Job Title: Search Engine Marketing Analyst / SEM Analyst Location: Oxford / South East Salary: £34,000 Plus 10% Bonus Employment Type: Permanent As the Search Engine Marketing Analyst you will responsible for driving profitable growth in the paid search channel. You’ll play a key role in roadmap development, project management and performance analysis for the paid search channel....
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Job Ref: DJPF1171a Role: Senior MI Analyst Location: Warwick Salary: up to £35,000 + benefits My client is looking for a Senior MI Analyst to support their Customer Service function. The successful candidate will perform analysis to create specifications and quality assure analysis which will provide Strategic Insights to facilitate the delivery of world class customer service. What will you be do...
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Job Ref: DJJM1765 Job Title: Team Leader/Team Manager Customer Service Location: Scarborough – North Yorkshire – East Yorkshire – York Salary: £30-33,000 plus bonus and bens Job Type: Permanent An opportunity for an experienced Customer Service Team Leader/Team Manager to take responsibility for an onboarding customer contact operation. The organisation offers a growing and positive environment, w...
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Douglas Jackson Limited - Kent, South East/Southern(3 days ago)
Job Ref: DJMA1757a Job Title: Team Leader Location: Kent Salary: £28-32,000 plus bonus bens Employment Type: Permanent Opportunity for an experienced Team Leader/Team Manager to take responsibility for a multi-channel and administration focussed customer contact operation. The organisation offers a friendly, fun and positive environment, where personal development is encouraged. You will work with...
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Job Ref: DJMA1767 Job Title: Contact Centre Manager/Client Delivery Manager Location: Barcelona Salary: Circa 35,000- 50,000 EUROS (base and bonus) relocation assistance and benefits Employment Type: Permanent Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona; a vibrant cosmopolitan city where nothing is far away. Working for an awa...
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Job Ref: DJMA1767 Job Title: Contact Centre Manager/Client Delivery Manager Location: Barcelona Salary: Circa 35,000- 50,000 EUROS (base and bonus) relocation assistance and benefits Employment Type: Permanent Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona; a vibrant cosmopolitan city where nothing is far away. Working for an awa...
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Job Ref: DJMA1767 Job Title: Contact Centre Manager/Client Delivery Manager Location: Barcelona Salary: Circa 35,000- 50,000 EUROS (base and bonus) relocation assistance and benefits Employment Type: Permanent Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona; a vibrant cosmopolitan city where nothing is far away. Working for an awa...
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Job Ref: DJMA1767 Job Title: Contact Centre Manager/Client Delivery Manager Location: Barcelona Salary: Circa 35,000- 50,000 EUROS (base and bonus) relocation assistance and benefits Employment Type: Permanent Hola……We have a fabulous opportunity for an experienced Contact Centre Manager from the UK to relocate to Barcelona; a vibrant cosmopolitan city where nothing is far away. Working for an awa...
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Job Ref: DJJM1177 Job Title: Management Information Analyst / MI Analyst Location: Glasgow / Scotland / Lanarkshire Salary: £30,000 - £35,000 Employment Type: Permanent As the Management Information (MI) Analyst you will provide MI and analytical support to leadership and operations through the delivery of regular management information, and specific analytical projects/reports, with actionable in...
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Ref: DJKG1248 Job Title: Quality Manager or Quality Assurance Manager Location: Oxfordshire/Northamptonshire/Bedfordshire Salary: £45 to £55k (depending on experience) Employment Type: 12-month contract This is a fantastic opportunity for an experienced Quality Manager to join a digital savvy organisation. The Quality Manager or Quality Assurance Manager will be tasked with overall customer satisf...
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Job Ref: DJJM1762a Job Title: Team Leader/Team Manager Customer Service Location: London – Greater London – South East Salary: £30-35,000 plus bonus and bens Job Type: Permanent An opportunity for an experienced Customer Service Team Leader/Team Manager to take responsibility for a multi-channel, digitally aligned and rapidly growing customer contact operation. The organisation offers a growing an...
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Ref: DJKG1249 Job Title: Quality Assurance Lead Location: Oxfordshire/Northamptonshire/Bedfordshire Salary: £30k to 35k (depending on experience) Employment Type: Permanent This is a fantastic opportunity for an experienced Quality Assurance Lead to join an innovative and forward-thinking organisation. The Quality Assurance Lead will be tasked with reviewing and investigating customer survey respo...
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Ref: DJRL1025 Role: Marketing Communications Manager Type: Permanent Location: Somerset Salary: £30,000 + Excellent Benefits A market leading company are a leading provider in the South West. They are currently looking to recruit a Marketing Communications Manager to manage relationships with internal clients to identify and deliver creative communications campaigns supporting business. As Marketi...
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