Customer Support & Client Care category jobs at Douglas Jackson Limited

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Job Ref: DJJM1225 Job Title: Senior Claims Assessor Location: Telford – Wolverhampton – Stoke on Trent – Stafford – Birmingham – Walsall Salary: Up to £40k plus bens Job Type: Permanent An opportunity for an experienced Senior Claims Assessor to take responsibility for a wider Claims assessment function looking at continuous improvement and identifying trends and unusual activity, liaising and man...
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Job Ref: DJJM1226 Job Title: Claims Assessor Location: Telford – Wolverhampton – Stoke on Trent – Stafford – Birmingham – Walsall Salary: Up to £25k plus bens Job Type: Permanent We are looking to recruit a dedicated Claims Assessor to join the wider team within the Customer Service Support function. This vacancy represents an opportunity to join an established organisation within an ever changing...
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Job Ref: DJMA1811 Job Title: Contact Centre Operations Director/Managing Director Contact Centre Location: Permanent relocation required to an international coastal location Salary: £100-120,000 UK Equivalent (Paid in local currency) negotiable dep on candidate and experience, up to 50% bonus, relocation assistance, benefits. Job Type: Permanent This role is being advertised across the UK to attra...
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Job Ref: DJMA1811b Job Title: Contact Centre Operations Director/Managing Director Contact Centre Location: Permanent relocation required to an international coastal location Salary: £100-120,000 UK Equivalent (Paid in local currency) negotiable dep on candidate and experience, up to 50% bonus, relocation assistance, benefits. Job Type: Permanent This role is being advertised across the UK to attr...
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Job Ref: DJMA1811c Job Title: Contact Centre Operations Director/Managing Director Contact Centre Location: Permanent relocation required to an international coastal location Salary: £100-120,000 UK Equivalent (Paid in local currency) negotiable dep on candidate and experience, up to 50% bonus, relocation assistance, benefits. Job Type: Permanent This role is being advertised across the UK to attr...
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Job Ref: DJMA1811d Job Title: Contact Centre Operations Director/Managing Director Contact Centre Location: Permanent relocation required to an international coastal location Salary: £100-120,000 UK Equivalent (Paid in local currency) negotiable dep on candidate and experience, up to 50% bonus, relocation assistance, benefits. Job Type: Permanent This role is being advertised across the UK to attr...
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Job Ref: DJKG1283 Job Title: Regional Business Development Manager (South West) Location: Southampton/Exeter/Bristol/Plymouth areas Salary: £50k to £60k (plus commission and car, laptop, mobile and benefits) (this role requires a full driving licence) Employment Type: Permanent An exciting new position has become available for a Regional Business Development Manager (South West). You will report t...
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Douglas Jackson Limited - Southampton, South East/Southern(12 hours ago)
Job Ref: DJKG1283a Job Title: Regional Business Development Manager (South West) Location: Southampton/Exeter/Bristol/Plymouth areas Salary: £50k to £60k (plus commission and car, laptop, mobile and benefits) (this role requires a full driving licence) Employment Type: Permanent An exciting new position has become available for a Regional Business Development Manager (South West). You will report ...
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Job Ref: DJKG1280 Job Title: Vendor Manager (Operations) Location: London (occasional travel) Salary: £48k plus 10% annual bonus with some outstanding company benefits) Employment Type: Permanent This is a fantastic opportunity for an experienced Vendor Manager to join an innovative and forward-thinking E-commerce and Technology driven organisation. This role reports to the EMEA Customer Experienc...
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Job Ref: Ref DJEM1002 Job Title: Continuous Improvement Manager Location: Warrington / Chester Salary: up to £66k plus bonus, private medical cover and company discount Job Type: Permanent This is an opportunity for a proven, process driven Customer Experience Manager to take responsibly for the end to end customer journey across a number of product and service propositions. Working with senior st...
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Douglas Jackson Limited - Kent, South East/Southern(1 day ago)
Job Ref: DJKG1282 Job Title: Operations Manager Location: Kent Salary: circa £32k (benefits and profit share) Employment Type: Permanent: 37.5 hours a week Monday to Friday This is a fantastic opportunity for an experienced Operations Manager to build and support the administrative team that sits within a contact centre department. You will manage a team of 20 people and report to the Customer Ope...
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Job Ref: DJPF1262 Job Title: Resource Planning Manager Location Warrington / North West Salary: £50,000 - £60,000 Plus Bonus and Benefits Employment Type: Permanent My client is looking for an experienced Resource Planning Manager to lead a team of Planners to co-ordinate field-based operation activities throughout the UK. What will you be doing? •Manage 9 Planners to ensure effective use of resou...
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Job Ref: DJHC4273a Job Title: Head of Customer Lifecycle Location: South East (West London, Berkshire, Hertfordshire Surrey commutable distances) Salary: Up to £80k Salary (Pro Rata – 6-9 FTC) Job Type: 6-9 month Fixed term contract I am looking for a results driven Head of Customer Lifecycle, to work with the Sales and Marketing Director on the development and delivery of a new customer lifecycle...
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Job Ref: DJPF1266 Job Title: Business Intelligence Analyst Location Warwickshire, West Midlands Salary: £40,000 + Benefits Employment Type: Permanent This is an excellent opportunity for an experienced Business Intelligence Analyst to join an established team. You will be responsible for delivering customer reporting to the wider business. Some of the Responsibilities include: • Create reports and...
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Job Ref: DJPF1267 Job Title: Resource Planning Analyst Location Yorkshire Salary: up to £26,000 plus Bonus & Benefits Employment Type: Permanent This is an excellent opportunity for an experienced Resource Planning Analyst to join an established team. You will be responsible for identifying trends and using that insight to provide accurate, dynamic forecasts to teams and partners ensuring that the...
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Job Ref: DJHB1012 Job Title: Collections Manager Location: Kent (South East) Salary: up to 33,000 plus bonus and really good benefits. Job Type: Permanent This is an opportunity for a Collections Manager to join a growing but established financial services provider. As the Collections Manager you will have full responsibility for leading the collections team and department to achieve and enhance c...
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Job Ref: DJPF1268 Role: Resource Planner Location: Warwick Salary: £22,000 Employment Type: Permanent My client is looking for a Scheduler to work within their operations support team. The successful candidate will be responsible for effectively scheduling the engineer’s diaries daily, including setting up and ordering parts for further visits when required. You will be working in a team of planne...
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Job Ref: DJJM1223 Job Title: Claims Project Manager – Claims Operations Manager – Project Manager Location: London Salary: £45,000 – 55,000 plus bens Job Type: Permanent An opportunity for an experienced Project Manager who has experience and knowledge of Claims and Insurance to take responsibility for a wider Claims assessment function looking at continuous improvement and identifying trends and ...
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Job Ref: DJEM1009 Job Title: Database Systems Manager Location: London and York Salary: up to £40,000 plus Bonus & Benefits Employment Type: Permanent This is an excellent opportunity for an experienced Database Manager to join a brand-new team that works closely with the Marketing department. You will be responsible for leading the management and evolution of the customer database systems platfor...
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Douglas Jackson Limited - Southampton, South East/Southern(2 days ago)
Job Ref: DJKG1285 Job Title: Administration Manager/Support Manager/Supervisor Location: Southampton Salary: Up to £30k (plus exceptional benefits) Employment Type: Permanent Monday to Friday 37.5 hours a week An exciting new position has become available working for a great retail brand as an Administration Manager/Supervisor to manage a team of 14 skilled and meticulous administrators. This role...
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Job Ref: DJHB1011 Job Title: VP of Customer Success Location: London Salary: £60,000-£80,000 plus bonus / benefits + possible stock options Employment Type: Permanent Are you an SAAS specialist with extensive experience within the Customer Success space? Does the idea of a diverse job role with a business who are in start-up phase interest you? Perhaps you'd like the opportunity to mould and shape...
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Job Ref: DJMA1810 Job Title: Head of Complaints/Head of Customer Relations Location: South East (South East London/Kent) Salary: to £70-80,000 base, plus bens. Contract: Permanent This is an opportunity for an experienced customer service/contact centre professional to lead on the direction and delivery of wide-reaching transformation and a more customer focussed, efficient focussed complaints man...
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Job Ref: DJKG1284 Job Title: Customer Relationship Executive Location: Slough Salary: up to £31k (plus exceptional benefits) Role: Permanent Monday to Friday 37.5 hours a week An exciting new position has become available for leading consumer-based family run organisation that has a global presence. The role of Customer Relationship Executive will report into the Consumer Relationship Manager. The...
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Job Ref: DJKG1284a Job Title: Vendor Manager or Operations Manager (Contact Centre – Back office) Location: Slough Salary: up to £31k (plus exceptional benefits) Employment Type: Permanent Monday to Friday 37.5 hours a week An exciting new position has become available for leading consumer-based family run organisation that has a global presence. The role is placed at the head office and you will ...
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Job Ref: DJPF1264 Job Title: Resource Planning Consultant Location: South West Salary: £200 – £350 per day Employment Type: Contract (6-9 months) My client is looking for 3 contractors to support the current resource planning function. These contracts are planned for between 6-9 months and you will be involved in the end to end planning cycle. Some of the Responsibilities include: •Contact Centre ...
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