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                      Senior Financial Analyst jobs in the Customer Support & Client Care category

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                      Job Ref: DJPF1181 Role: Financial Business Partner Analyst – 18 month FTC Location: London Salary: £35,000 - £40,000 My Client is looking for an experienced Financial Business Partner to provide financial support and advice for assigned portfolios and activities. You will be a key member of finance business partnering team in providing detailed analysis, Interpretation and decision support in assi...
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                      Job Ref: DJPF1180 Role: Financial Planning Analyst Location: London Salary: £27,000 - £35,000 My Client is looking for an experienced Financial Planning Analyst to assist them in assessing the long term financial impact of key operations and business objectives. What will you be doing? • Produce long term financial plans for new business activities • Produce long term financial models including ke...
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                      Superb opportunities available for experienced Real Time Analysts / Intraday Analyst to join a growing specialist team that are responsible for the on-the-day and short term tactical planning and service delivery of a fast paced multi-site contact centre operation. This is a superb role for Real Time specialists with first class communication and influencing skills across a broad internal stakehol...
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                      Our client is a a privately owned, truly British high street brand that makes premium travel clothing and who prides ourselves on their clothing technology and delivering exactly what the clothes are supposed to do. The company has seen significant growth in the last two years which has brought about many changes within the finance department and as a result they are seeking an experienced Stock a...
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                      Role: Complaints Analyst Location: Telford Salary: Competitive We are seeking a Complaints Analyst to join a leading financial services organisation to work within their Customer Services function; the role will require you to have an analytical mind-set, keen eye for detail and excellent customer service skills. You will be joining an organisation that rewards employees for hard work and you will...
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                      Have you had previous experience dealing with Quality of calls and Analysing calls and are wanting to progress with your career? Then this role if for you! Elevation Business Support are working with a growing award-winning law firm in the heart of Leeds to recruit a Call Quality Analyst. This fantastic role will be working in a faced paced environment, and will require you to monitor and score ag...
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                      German Speaking Analyst Location: Pudsey Pay Rate : £11/hour Do you thrive on giving excellent IT skills? Could you help our customers with their financial needs? Pertemps Managed Solutions are working in partnership with a leading UK based financial services group. So if you've got great customer service then, we'd love to speak with you! You will be a part of an inclusive, values-led culture foc...
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                      Customer Service Desk Analyst - Helpdesk Analyst - Service Desk Analyst - Customer Service - SLA's - Telephone Support - Email Support - Problem Solving - Customer Service Desk Analyst Customer Service Desk Analyst required for 12 month fixed term contract based in Harrogate, North Yorkshire. The main purpose of the role is to act as a single point of contact for internal and external customers an...
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                      Calibre Candidates - Woking, GU21 6XR(7 hours ago)
                      We have a great opportunity for a candidate to join a well-established and successful multi-sited Company to fill a vacancy at their Central London office within a newly created role combining account management and support analysis. There are excellent opportunities to develop both your skills and your future career path within the Company. This will be a varied role which focuses on supporting c...
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                      Hours: Monday to Thursday 8am-5pm and Friday 9am-1pm My client is looking for experienced Complaints Handlers to support the business and reduce the backlog of complaints. Knowledge of general banking (not just PPI or PBA) will be needed to fulfil this role and also an excellent background of writing bespoke letters from scratch will be required. Responsibilities: Taking ownership of and investiga...
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                      Job Ref: DJPF1162 Role: IT Business Analyst Location: Warwick Salary: £50,000 As IT Business Analyst you will provide a first-class level of support for business personnel in their use of existing IT business applications, and to work with the IT Systems Managers in identifying, justifying and implementing new IT solutions which underpin value-added business process improvements. Key Responsibilit...
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                      Effective date: 06/02/2018 Title: First Line Technical Support Analyst Department: Technical Support Summary of functions:The First Line Technical Support Analyst will work as part of our in house First Line remote support service desk team to answer telephone calls and emails from our end user customers. To provide remote technical support relating to customer EPOS software and hardware. We are a...
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                      Longreach Recruitment are delighted to be supporting a global organisation whose operation in Nottingham provides a seamless customer experience to a rapidly expanding European customer base This is a rare opportunity to join a small specialist WFM and Analytics team and devise the forecasting model and planning strategy for a multi-lingual, multi-channel ( voice, email, live chat, social media) o...
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                      Forecasting & Capacity Planning Analyst, Peterborough BGL Customer Services is part of the BGL Group, one of Peterborough’s leading employers. “We’d like you to join us!” Do you want to work for an award-winning company which has recently won the gold award for Large Contact Centre of the Year at the European Contact Centre & Customer Service of the Year awards? For the third consecutive year we h...
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                      Lucy Stendall at CK Group is recruiting for a Customer Quality Complaints Analyst to join world leading medical device company at their site based in Inverness on an initial 12 month contract. The successful candidate will work independently with general supervision to prepare and submit Medical Device Reports (MDRs) to global Health Authorities. You will also ensure global reportable complaints f...
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                      Job Ref: DJPF1182 Role: Information Analyst Location: London Salary: £35,000 - £45,000 This role will require you to work with key stakeholders to shape and prioritise the user stories for the analytical services for agile delivery. You will raise awareness of the art of the possible in relation to using BI & Data analytics. What will you be doing? • Create and maintain the user stories • Support ...
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                      Spanish speaking Helpdesk Call Analyst £17,000 Great opportunity for outgoing and confident individual with great customer service, call centre or retail experience to work for expanding organisation based in the heart of Nottingham city centre. You will be providing first line support to both European (Spanish) and UK clients, resolving queries, some of a technical nature, or logging and transfer...
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                      French speaking Helpdesk Call Analyst £17,000 Great opportunity for outgoing and confident individual with great customer service, call centre or retail experience to work for expanding organisation based in the heart of Nottingham city centre. You will be providing first line support to both European and UK clients, resolving queries, some of a technical nature, or logging and transferring (and m...
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                      Project Analyst As a Project Analyst you'll have a minimum understanding of project management. You’ll be able to exhibit effective listening whilst delivering clear communication across all levels of the business. You’ll have experience of working on projects within a relevant industry, providing evidence of the application of project management competencies and demonstration of resilience and fl...
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                      French Speaking Helpdesk Call Analyst Voulez-vous travailler pour un Service Helpdesk Informatique renommé? Parlez-vous couramment le Français? Notre équipe parle plusieurs langues et 40% d'entre eux sont bilingues. Nous cherchons à recruiter des analystes pour rejoindre notre équipe sympathique au coeur de Nottingham. This company is looking for French speaking Helpdesk Call Analysts to support t...
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                      Job Ref: DJPF1174 Role: Business Analyst Team Leader – 12month FTC Location: London Salary: Up to £50,000 My client is looking for a Business Analyst Team Leader to lead a team of Analysts and to create a Centre of excellent for the Analysts. What will you be doing? • Managing and development of a team of Analysts • Setting tasks for Analysts and understand company projects and requirements • Gath...
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                      German speaking Helpdesk Call Analyst Möchten Sie für ein Unternehmen arbeiten, das regelmäβig IT Industriepreise gewinnt? Sprechen Sie flieβend Deutsch? Bei uns werden viele Fremdsprachen sehr oft verwendet und zwar sind 40% der Mitarbeiter in unserem Helpdesk zweisprachig. Wir suchen deutschsprechende Analytiker für unser fleiβiges und ganz freundliches Team, das sich in der Stadtmitte Nottingha...
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                      Contact Centre Partners (CCP) is a specialist recruitment consultancy that provides permanent, interim, and temporary staffing solutions within customer contact. To help with my clients exciting growth into new regions we are supporting essentailly the build of this new site. As a result I am looking for an experienced Customer Service Quality Analyst to support the Training team. You will be resp...
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                      Excellent opportunity now available for a Resource Planning Analyst to join an established and well regarded team that are responsible for ensuring accurate staffing levels across multiple customer contact channels. The hiring organisation is highly regarded, professional and this is a rare opportunity to join the Resource Planning team and further develop your professional development. What Will ...
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                      JBW Group Limited - Darlington, DL1 1YN(4 days ago)
                      Introduction The position is responsible for understanding and adhering to client contractual requirements, identifying trends and meeting the collections performance expected of our clients. The position is based in our Darlington office and reports to asenior analyst. Responsibilities Client contractual adherence - ensure client process, performance rules and expectations are met Produce weekly ...
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