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                      Senior Financial Analyst jobs in the Customer Support & Client Care category

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                      Market leading organisation with leading brand is seeking an experienced contact centre Real Time Analyst to join the broader Real Time and Resource Planning team. I’m seeking applications from Real Time Analysts with demonstrable experience of managing real time and on-day performance via the effective deployment of WFM tools, telephony platforms and ongoing interaction and engagement with the op...
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                      TPN Ltd - London, London (22 hours ago)
                      Role:Operations Analyst Salary:£40,000 - £50,000 DOE Location: London The Opportunity Our client is on a charge to revolutionise payments within the financial services sector. In pursuit of technical perfection, they have developed a more efficient, transparent, data rich payment gateway designed to empower financial businesses to make informed decisions and advance business performance. Due to co...
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                      Leading organisation operating a multi-site, multi-channel contact centre operation is seeking to hire a Scheduling Analyst to join the growing Resource Planning team. This is an ideal role for a Scheduler with experience of owning schedule creation and optimisation; or, a capable Resource Planner with a solid foundation in Scheduling. This is a visible role that works in collaboration with a broa...
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                      Job Title: Investment Analyst Location: Bristol Salary: Competitive Job Ref: LH/20678 An expanding Pensions Specialist based in the South West, our client are leading the way in the Financial Services market. They are looking to recruit an Investment Analyst to join their busy team. This firm prides themselves on their friendly offices and focus on empowering their employees to push forward with c...
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                      Has anyone ever told you that you are outstanding at what you do? We are looking for a fearless and talented Business Intelligence Analyst like you who can join our mission to be the best that the industry has to offer. We want you to bring your unique set of skills and experience to a special place where you can reach your true potential. Would you consider yourself an experienced Business Intell...
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                      Alexander Mann Solutions (AMS) is the world's leading provider of Talent Acquisition and Management Services. We deliver award-winning solutions to over 65 outsourcing clients and consulting services to hundreds more. Our contingent Workforce Solutions (CWS) service acts as an extension of our clients' recruitment team and provides professional interim and temporary resources. Our client is a Brit...
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                      Spanish speaking Helpdesk Call Analyst £17,000 Great opportunity for outgoing and confident individual with great customer service, call centre or retail experience to work for expanding organisation based in the heart of Nottingham city centre. You will be providing first line support to both European (Spanish) and UK clients, resolving queries, some of a technical nature, or logging and transfer...
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                      Level 2 Support Analyst (Central Team) UK- London IQVIA - Background Around the world healthcare stakeholders are working to improve real-world patient outcomes through treatment innovations, provision and access to healthcare. IQVIA provides the information, technology and service solutions they need to drive new insights and approaches. With a global team of 50,000, we harness insights, commerci...
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                      Job Ref: DJPF1202 Job Title: Service Desk Analyst Location Warwickshire Salary: £24,000 + Excellent Benefits Employment Type: Permanent As a 1st line Service Desk Analyst you will lead a team of Specialist planners to deliver industry aligned best practice with a Planning function. Deputising to the Head of Resource Planning you will help to deliver Strategy to become an award-winning Planning Fun...
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                      Job Ref: DJPF1203 Job Title: Resource Planning Analyst Location London Salary: £30,000 + Excellent Benefits Employment Type: Permanent As a Real-Time Analyst you will be part of a New Resource Planning Function and will be responsible for the intraday management of resources ensuring the correct number of agents are deployed within a multi-channel Contact Centre. The successful candidate will also...
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                      FRENCH SELECTION UK French Speaking Support Analyst Support, Technical Support, System Maintenance, Database, Customer service, Fluent in French, Excel, Access, Records Salary: £Competitive Location: Welshpool, Wales At commuting distance from South Wales, North Wales, Cheshire, Shrewsbury, Newtown, Shropshire, Powys Ref: 5129FR VIEW JOB DESCRIPTION > APPLY NOW Please visit the French Selection UK...
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                      Contact Centre Partners is pleased to be supporting this market leading business with its recruitment of a Resource Planning & Forecasting Analyst. In this role, you will be responsible for planning, forecasting and scheduling for a 100FTE, multi-channel, inbound and outbound contact centre. The main responsibilities of the role will be to manage adherence to forecasting, resource planning and rea...
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                      French speaking Helpdesk Call Analyst £17,000 Great opportunity for outgoing and confident individual with great customer service, call centre or retail experience to work for expanding organisation based in the heart of Nottingham city centre. You will be providing first line support to both European and UK clients, resolving queries, some of a technical nature, or logging and transferring (and m...
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                      Job Ref: DJPF1196 Job Title: Management Information Analyst (MI Analyst) Location North West Salary: £35,000 plus Bonus and Benefits Employment Type: Permanent The Management Information Analyst will be responsible for the analysis and communication of reporting to support the Contact Centre to delivery excellent customer service and achieve service delivery Targets. Some of the Responsibilities i...
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                      Helpdesk Analyst - Service Centre Environment, IT Support, Contactless Payments, Ticketing, 1st line support We are seeking an experienced Helpdesk Analysts to join our busy Service Centre team. You will be required to provide quality support with a high degree of customer satisfaction, technical expertise and timeliness. The successful candidate will have spent a few years in an IT support role, ...
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                      Customer Service Analyst - Part Time Salary: £8.75 per hour Location: Pudsey Start Date : 28th Aug 2018 Our client is committed to their purpose of helping Britain prosper. If you want the opportunity to know you’re making a real difference, this role could be for you. They have been supporting customers, communities and businesses in the UK for over 320 years. You could become a part of this jour...
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                      1st Line Support Analyst / Client Support Assistant A fantastic opportunity has arisen to join an established organization based in Milton Keynes as a Support Assistant. This support role will suit a recent school leaver or graduate, or possibly someone with previous experience supporting software or any customer service support environment. You will need knowledge of Microsoft Office, PC Support ...
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                      French or Spanish speaking Helpdesk Call Analyst This company is looking for a French or Spanish Helpdesk Call Analyst to support their retail and hospitality clients. You will be part of their busy Helpdesk team based at their Head Office in Nottingham. This is an award winning team supporting well known retail brands across Europe. The role will mainly be English speaking, but you will be called...
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                      My client is one of the major suppliers of technology software to the public sector and community services. The Bedford based team is looking for a customer focused Application Support Analyst to join them in providing operational support and service expertise to external customers and to the internal business. Full product training will be given - my client is looking for technical individuals wi...
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                      Commercial Data Analyst We are recruiting for a Commercial Data Analyst on behalf of our client based in Worksop. Duties and Responsibilities of a Commercial Data Analyst: To create and explore opportunities to grow our business within the customer, in line with category and customer strategies Produce daily/weekly/monthly/ ad-hoc reports for the business and customers Stock management Build stron...
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                      MRI Software is currently looking to recruit those with relevant work experience or recent graduates who wish to take their first steps in an IT career. As a Software Analyst you will be responsible for solving complex software issues for clients. In this role you will get exposure to all aspects of the software process, from development to product release. Founded in 1971, MRI Software is a leadi...
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                      Our client is one of the world’s youngest and fastest growing global mobile first digital marketing agency networks with 10 hub offices in 20 countries. They help brands engage with their customers using creative and effective mobile and desktop marketing and advertising solutions. Their network extends to include active local relationships in over 80 countries and their clients include Amazon Sho...
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                      My client provides a unique information management solution to education establishments across the UK and due to the continued growth that they are currently experiencing, they are looking to appoint an additional member for their 2nd tier service desk support team. They provide Management Information Solutions for Schools and Local Authorities for over 22,000 schools nationwide. The Service Desk ...
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                      Customer Support Senior Executive Hatfield, £20,410 – 37.5 hrs working week What is the role of a Customer Support Senior Executive? The Customer support senior executive will provide support to the ATM support team and the manager, this individual will be required to maintain an executive role with added responsibility’s such as support with training, performance tracking, reporting, ideas develo...
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                      Bluetown Online LTD - Gravesend, South East/Southern, DA121AP(4 days ago)
                      Job Title: Senior Client Manager Location: Kent - Gravesend - Office Based Salary: Negotiable up to £50,000 + Performance Related Pay + Benefits Job Type: Full Time, Permanent The Company is a vibrant modern tax & accountancy consulting firm with modern offices in Gravesend, Peterborough & London, with circa 2,500 clients geographically spread over these areas. You will be based in their Gravesend...
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